#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(760)775-2688
Tool & Truck Rental
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
79900 Hwy 111
La Quinta, CA 92253
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Customer Store Reviews

  • 4.7 out of 436 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
Great customer service.
The Milwaukee vendor Joseph and pro associate Brianne made my checkout enjoyable.
by
    • Recommended
    Horrible Service & Very Rude Front End
    Shelly and women working at the front end self-check out lanes. Do better & I hope you get well soon!
    by
      Jennifer is the best!
      Cashier Jennifer makes my visits to Home Depot La Quinta a happy and wonderful experience. She is so upbeat and helpful. ALL Home Depot employees can learn something from her about customer service.
      by
        • Recommended
        Great help
        Julissa was very much helpful and patient with me!
        by
          • Recommended
          GREAT CUSTOMER SERVICE
          CATHY PROVIDED AN EXCEPTIONAL CUSTOMER SERVICE EXPERIENCE DURING MY VISIT. DESPITE A LONG QUEUE, SHE HANDLED MY LARGE RETURN WITH AMAZING EFFICIENCY AND GRACE. HER PROFESSIONALISM AND POSITIVE ATTITUDE TRULY STOOD OUT, MAKING WHAT COULD HAVE BEEN A STRESSFUL PROCESS SMOOTH AND PLEASANT. A BIG THANK YOU TO CATHY!
          by
            • Recommended
            Home Depot La Quinta always helping
            I was in the store Feb 27, 2024 and the staff provided excellent service. They were nice enough to explain about a light install that I needed. They are professional and nice and helped me since Im not a handyman to get my job complete. I love the La Quinta store. All the employees make sure every customer is taken care of with their needs.
            by
              • Recommended
              CUSTOMER SERVICE ROCKS!
              Had a great experience at this store location
              by
                • Recommended
                Home Depot Has It
                I usually end up going to Home Depot after not finding the the right item or quality of items or right price that I'm looking for at other home improvement stores. I'll go to Home Depot first now.
                by
                  • Recommended
                  Awesome
                  Highly recommend to go for home depot
                  by
                    • Recommended
                    Great appliance salesperson!
                    If you need an appliance, go see Hilda Ayala at the Home Depot in La Quinta. She really knows the products, listens to your needs and wants (and what you don't need and don't want) and helps you find the products best for you. She does it in a friendly and professional manner. Explains everything in detail. Top notch employee
                    by
                      • Recommended
                      1 found this review helpful
                      This location is perfect
                      This location is GRAND OPENING ready. Faced, stocked, clean, over heads safely stacked and team members were perfect also. This store is ready for a commercial. The condition of this store, it was a sign of how the team members respect and like their management team. In all of California (Bay Area to San Diego) this is the perfect store. 79900 Highway 111. La Quinta, CA 92253 We live in Cathederal City, CA 92234 but will drive to this location and pass by all other locations.
                      by
                        • Recommended
                        Above and beyond
                        Often we as customers only like to speak with a manager only to complain about something that we weren't happy with. Not this time! We've been doing an upgrade and new construction as owner builder to our home. Having LOTS of questions on materials such as cement, foam and drywall and unfortunately had some returns as well🙃. We were assisted by a young lady whose name is CLOVER from building; she was extremly well versed in building materials and in concrete. The three times we visited your store in La Quinta, CA left me with a great impression of this young lady. thin built, always friendly and always with a smile. But it was her ability to left 15 bags of 90 lbs cemet. WOW!!! and never brook her willingness to answer questions nor lose that smile. She's definitely is an asset to your organization and represents excellent customer service. Now as mentioned we did have some returns that when we interacted with JENNY who assisted us with those returns. Today we purchased a shower/bathtub today but when ringing up our ticket there was a price difference of $80.00 JENNY did not argued about the price but went out unto the floor and verified the posted price she then called upon her manager RENEE who honored the posted price. I've always believed that if your staff succeeds it's you as leaders who lead them there. If they've failed its the leaders who has failed them. Thank you for these ladies for rising up to a higher standard of customer service. Sent from AOL on Android
                        by
                          • Recommended
                          Everyone was great except the lady that helped us customize our house keys
                          The lady that was sent to customize our house keys was super rude. She extended her hand out to me so I was going to hand her the keys we wanted. She was like, “ um no.. not those” I replied, “oh our house keys?” She was like well obviously how else am I supposed to do this? Like okayyyy… then she asked what number key it is? We didn’t understand so we handed her the keys and she said “ this is why you guys shouldn’t be touching or removing the keys off the rack because now I have to look for them and it wastes my time.” I’m not going to lie I honestly got upset… it’s Literally her job?? Idk she needs some training on customer service. Everyone else was so friendly and helpful especially the lady on register.
                          by
                            • Recommended
                            cathy at la quinta home depot
                            I was shopping at the Home Depot today in La Quinta as usual and I ran into Cathy an employee there, who was working at the return counter. I have never met someone so nice and so efficient and so willing to help. It made my experience great. Lots of times I’m not met with people who are so professional and so nice so this is Breath of fresh air.
                            by
                              • Recommended
                              Customer Service - Sharon
                              Sharon is the epitome of a GREAT Employee...kind, courteous & goes the "extra mile" to help you!
                              by
                                • Recommended
                                Not helpful staff
                                I opened a Home Depot card and it was a terrible experience. The staff didn’t know what they were doing.
                                by
                                  Had the item I was looking for when the other two hardware stores did not.
                                  I was looking for a smart deadbolt and come to find out that they are hard to find. But Home depot had several brands and of the same item that I bough with a couple of choices in color.
                                  by
                                    • Recommended
                                    Customer service
                                    Jacob was a nice and loving cashier
                                    by
                                      • Recommended
                                      GREAT SERVICE
                                      The employees at Customer Service are amazing. Kind, patient, empathetic, and knowledgeable. They take the time to make sure your questions/concerns/issues are taken care of to your expectations. No attitudes, sincerity!!!
                                      by
                                        • Recommended
                                        Friendly staff
                                        Bought some plants today. Super excited with my purchase thanks to Cynthia for putting a smile on my face through my speedy checkout! (:
                                        by
                                          • Recommended
                                          Ryobi Stik Vacuum
                                          We purchased the Ryobi Stik Vacuum and it has very good suction, and picks up crumbs even in the corners, and groves as the tile meets the wall. Also, it has two accessories - crevice took, and a brush. This product is very nice as we do not need to purchase vacuum bags it has a canister that is emptied.
                                          by
                                            • Recommended
                                            Great service
                                            Was helped with everything i needed !
                                            by
                                              • Recommended
                                              GETSOME!!!
                                              Usually this store is on point and takes care of any concerns I've had in the past
                                              by
                                                • Recommended
                                                Great Service
                                                Jenny at the service desk is outstanding !! Very greatful for her help.
                                                by
                                                  • Recommended
                                                  Helpful Employees
                                                  Cathy and Jeff were incredible! Very helpful
                                                  by
                                                    • Recommended
                                                    Exceptional customer service
                                                    Was amazed at the time and service received from Jennifer. Wish home depot would have more employees with her customer service skills. In the past i’ve been disappointed with how employees ignore/walk away from costumers, not wanting to help. My suggestion, promotion time for jennifer!
                                                    by
                                                      • Recommended
                                                      Homeowner Remodel
                                                      We have a great experience working with Robi Brooks in Kitchen Design!
                                                      by
                                                        • Recommended
                                                        Great people!
                                                        Kristy was great! Soooo nice!
                                                        by
                                                          • Recommended
                                                          Great service!
                                                          Some of the friendliest cashiers!
                                                          by
                                                            • Recommended
                                                            Great new, young employee
                                                            The customer service person (at checkout) was helpful, enthusiastic and a fresh face.
                                                            by
                                                              Showing 1-30 of 436 reviews

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