Reviews for Keene #3488

I found everything I wanted and I've come to trust Home Depot but I live in Connecticut so to find a $4.00 discrepancy on my receipt from a Home Depot in New Hampshire just going to have to double check the receipt before leaving and now take a photo of the price on the shelf as proof.

We are renovating the 45 yr old house we purchased that was built by a crosseyed carpenter (it seems that way) Plumbing, wiring, flooring, windows, kitchen, bath, bedroom, plus the places to put stuff....does it ever end, I think not, BUT finding all that's needed at my favorite neighborhood Home Depot, makes doing all this, so much easier. I also know, if I need a professional, Home Depot has them also. So far, we bought our paint, doors, windows and some of the floors at Home Depot in Keene. Wow, I sound like a commercial!

Everyone is always welcoming and helpful

I don't think you should put so many items in parking areas of the garden center.

The associates are friendly, everyday people that are not intimidating to a non-handy person such as myself. They're happy to assist even if not in their assigned area. Thx!

Real people work at Home Depot Just like you and me they're trying to make a living. When I go in there I feel like they connect with me. All you have to do is ask and they'll do their best

I was shopping for shelving and your employee Richard looked in my basket and said “ that’s not what you need”. He explained what he meant, knew what was I was attempting without me explaining and got me the right material. Saved me a lot of time! You need more Richards.

I have bought some item's that were wrong and your staff helped exchange or refund item's with no problems .

I moved to Keene a year ago and have never had a bad experience at this Home Depot location since. When I lived in Florida, there were times when sales associates could be a little rude or short with me, but every associate I’ve been interacted with at the keene location is friendly and professional. I can always find what I need quickly, the store is clean and tidy, and it’s always a pleasant experience all around. I’m very impressed! This feels like MY neighborhood Home Depot. :)

We all know holidays can be stressful, but I found all the employees ready willing and able to help with a very friendly demeanor this visit!

I have a Home Depot in my home City but the Keene NH store is so much better.

Great customer service by Nancy F. and Sam R. today 11/16/23. They went above and beyond in getting my wife an I situated with the break down and packaging of a floor model product since it was the last one. Great Job!

P lease give me my 26 1x6x6ft I am owed

Rob was great! So knowledgeable and helpful with the products needed for my bathroom remodel! He went above and beyond after explaining what products were best and why he even loaded my materials into my truck for me! Thank you Rob!

I had the most wonderful experience picking up my online order today. Sidney was especially helpful and paid great attention to detail! He was courteous, professional, friendly and willing to help with anything. Having awesome employees who care about their job is a super plus for any location!

The people at Home Depot in Keene, NH are very knowledgeable and go above and beyond to assist people.

I went to HD in Keene on a Saturday morning. It was busy. The people in the aisles were helpful. When I went to pay, there were zero cashiers, only self-checkout. If I wanted to work at Home Depot, I'd apply for a job there. It was dehumanizing and made my opinion of Home Depot plummet.

Home depot is an addiction! I went in on 8/10/23 to have paint matched. Well many paints are one color wet yet another when dry. So why doesn't the staff know this!? I was there to get a paint error fixed only to discover I went home with the wrong color. After the final wall dried yet was much darker. Go back AGAIN or paint the other 6 walls all over!? The last wall I purchased a creamy butter yellow. I asked the high school lad to open the can so I could look. He absolutely didn't want to assuring me with 2 unknown customers looking on that it was correct color. NOPE tan!! Plus while at the store I had a rusteoleum cabinet transformation kit I purchased that needed to be colored. Guess what the high schooler couldn't figure that out. So I'm on the phone with the company but my phone is about dead. I told the young man he needed to call from the store. He had no idea how to even complete this. These kids are great & I am greatful for the work ethic, they are friendly. But all of these errors in a single trip that was the result of an error to begin with!? Time to Sherwin Williams? I've never had a negative employee interaction. All are friendly. Most do know answers or how to get them.

I would like to recognize Mike at the Pro-Desk, Eli at Customer Service and the Cashiers Paula and Isabella for being positive and helpful and making me feel that HD appreciates my business.

Every one of the staff at this store has always helped, with a great attitude. Plumbing staff in particular are knowledgeable and helpful. Best Home Depot location I have ever used.

Purchased a Ryobi Pole Saw and a couple other items, the sales person (MARI / 26337) was very professional, knowledgeable, friendly and more than helpful, she even helped me out applying for a Home Depot Credit Card at the self checkout. MARI made my shopping experience a joy and she deserves much thanks.

While the store is very typical of most Home Depots, (neat, well stocked, clean) they have only self checkout stations. The only cashiers they might have would be at the pro desk for large or professional purchases.

Mike was a great help in loading pond pebbles. He is an asset to Home Depot.

I worked with Billy G. at the Keene, NH store. He was great! Offered low key help and very helpful design suggestions along the way!

The employees are knowledgeable, approachable and professional. As a return customer I love the staff and service. Rebecca from interior design consistently helps me through the home improvement process. Another employee named Linda helped me with additional counter options, samples and many questions to facilitate the process with Rebecca. Another employee named Linda helped me lift the heavy plywood into my SUV that I think is above and beyond. Thank you for your awesome employees who are the drive for my return visits.

Have bought numerous items and have always been satisfied.

Last Sunday l went to the Keene Home Depot to purchase a pole saw. So many choices. Looking for an associate on a busy Sunday shortly before Fathers Day and in the springtime made it harder. I asked a cashier (Jennifer) a question which she upfront told me she could not answer, BUT she proceeded to make calls to two different departments to find someone who could. Lucky for me she found Linda C who was very knowledgable and had hands-on experience. Long story short I left with my purchases and was able the next day at home to start my project. Many thanks to both of you for all the help.

I am surprised at the quantity of warped lumber............

Staff was very helpful in getting all our needs and loading our truck and trailer with the materials! Andy, Benny and Sarge were very professional in the Keene store.

Great store!! I go there after 9:00pm or vary early!! In & out store!!