Reviews for Jackson, TN #727

I went to self checkout with 2 transactions. The self checkout attendant asked if we found everything okay and I said "Yes, but this (Hibiscus plant) does not have a price." She replied, "Well you better walk back over there and get a tag because I have no idea what that is." I rang everything up at your checkout and left the plant. I have already walked the store and I cannot believe you have no way to check your own prices and would not only not have cashiers but also not be able to assist.

I bought 2 appliances & I am super happy. Lashanda is a great employee & is an asset to Home Depot.

Everyone will receive you with a smile and the best attitude.

Experienced was great until checkout where I was not acknowledge greeted or thanked for shopping. But before I checked out the clerk went out her way to greet and ask if her assistance was needed

Employee at the front door sent me directly to the appliance area. Asked many questions about the appliances and how I could pay for a new set - washer and dryer. Every question was answered and follow-up advice given............

I have always wanted this product and the sales representative was helpful

HD has gone to 100% self checkout. This has people waiting in line longer and even longer if any item happens not to have a barcode sticker. The person/persons watching self checkout could be operating full service registers. Customers dont have the store knowledge of products and computer operating skills that employees do. Very frustrating for customers, especially older folks who werent raised operating tech equipment.

Solar lights for caps for 6x6 post

TODAY I MADE THE TRIP TO HOME DEPOT TO PURCHASE SOME BIG ITEMS. TUB, HOT WATER HEATER, TOILETS. AT CHECK OUT AT THE PRO CENTER I RECEIVE EXTRA HELP FROM SPECIALIST LASHANDA. THANK YOU FOR GREAT SERVICE

Couldn't get anyone to help me find the fasteners I needed, had to request someone come to the isle, they acted put off by having to do something.

I bought a new Dyson vacuum cleaner recently and it is amazing.

Very hard to find anyone to help in any department. More than one item on my list was not in stock, NO substitutions were offered. Products on the plumbing aisle are mixed up something crazy and really hard to locate. Like items are somewhat together, but also scattered, even with some being in an entire different department in the store, especially drain parts ?? Plumbing items "used" to be offered in a pack of 10 or so... now many are 1 or 100?? This is crazy. I obviously needed more than 1, but no where near 100 of them. NO discount when buying multiple count of a particular item. RARELY anything in plumbing can be done with just 1, ONE, of a certain fitting. MOST plumbing fixtures have a hot and a cold... I think that is 2?? Also many items are hidden or tucked into a small hole on the shelf making it very difficult to find.

I have purchased all my materials at this store for projects I completed. I came out a lot cheaper than other stores in the surrounding area. Thanks for home Depot.

We were looking to buy a riding lawn mower. We had already shopped around and after being told they wouldn't start the mower for us to hear it run We decided to come to Home Depot. Best decision we made. We were greeted by Greg and he took us to what we were interested in, answered our questions and when we asked to hear it run he said sure. Started it right up and we bought it. We wanted to open a Home Depot credit card and he helped us with the whole process then checked us out. He was so cheerful and pleasant the whole time. He never once made us feel like we were a bother to him or that he didn't want to help us. He was absolutely great! So if you're needing something, go see Greg.

Randy and Lashawnda are very accomadating and knowlegable about the products

Everything was well organized. Everyone was very polite. Ever section someone was eager and willing to help

Mrs.Cory help me and my girlfriend find the plants she been looking for.

Bree and David J in appliance VERY helpful and nice

I went in looking for lighting for several areas of my new home. This store has numerous products to choose from and I'm happy to say that I found what I was after that day and will be back for my next round of lighting and several other items on my list.

I can not express how much James was so helpful during my purchase of flooring for my Dad's house after he passed. I needed carpet and vinyl planking for the house and James was there for me during the whole ordeal making sure that I was taken care of before, during and after. He even went as so far to personally deliver 30 cases of flooring and picked up 30 cases of the wrong flooring that was delivered by mistake to our house. The contractors they used for the carpet and vinyl were both very professional and made sure I was satisfied with the installation before they left the job.

Employee Delaney and Asst. Manager Tony Levatino went above and beyond to help me! Excellent customer service!

We visited the Jackson Tn Home Depot today from Missouri. One particular employee, ARTIE, assisted us. His friendly-helpful attitude and professionalism are the reason we will drive back. If you are ever at Home Depot in Jackson, TN seriously ask for Artie.

A delivery person for Home Depot took money from my wife insisting on cash to put our old washer into the back of my truck. I addressed it with my local store and they insisted on reimbursing me plus extra! Didn’t expect it, just wanted them to know what happened.

From the time in entered the store till I left, I was treated and greeted by wonderful, caring employees. Everyone worked really had to make my experience wonderful. The sales lady, who helped me with my order in the kitchen section was caring, informative, and amazing. She truly showed she cared about me and my purchase. I didn't feel like just another customer, I felt like I was important. Thank you for such an amazing experience.

Shopped in the Jackson Tn store was helped by associate Paula Painter. She was fantastic if it was not for her help we were about to leave the store and shop at another store.

I purchased a freezer, and the young man that helped me was great.

I have always had a great experience shopping at Home Depot.

Robin even got my husband to open a store credit card account as well as purchase us a new refrigerator for our upcoming wedding anniversary.

We were so impressed with Haris his knowledge his courteous patient help was above and beyond any we’ve ever had. We will recommend Haris and Home Depot to everyone we know.

I had another positive experience at the Jackson, TN, location. Staff was friendly, professional and engaging. I keep asking myself and spouse why we keep going to the competitor.