#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(804)289-4004
Tool & Truck Rental(804)289-4010
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
6501 W Broad St
Richmond, VA 23230
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

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Store Features

  • Buy Online Deliver from Store

  • Buy Online Pick Up in Store

  • Key Cutting

  • Kitchen Showroom

  • Large Equipment Rental

  • Home Depot Truck Rental

  • Moving Truck Rental

  • Propane Exchange

  • Tool Rental

  • Free WiFi

Recycling at Home Depot

Did you know?

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Our store diverts waste from landfills by accepting plastic plant pots, CFLs, lead acid batteries, and rechargeable batteries for recycling.

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Our stores sent approximately 5.3M pounds of shredded paper for recycling in 2022. This helped the planet by preserving over 63.5K trees. It kept over 16K trash bags of solid waste out of landfills, saved over 50M gallons of water, and conserved 7.8M kilowatt hours of electricity.

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We have decreased electricity consumption by over 52% in our U.S. stores since 2010.

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The Home Depot's core values are based on doing the right thing for our customers and associates. This commitment extends beyond our stores to our local communities and the environment. We are your partners in environmental sustainability. Read more about our commitment to economic responsibility.

Store Details

Welcome to the Intown (Richmond) Home Depot. It's a great day to get started on your next DIY project.

Whether you're looking for tools or cleaning supplies, your favorite hardware store has you covered. Our friendly associates can help you find exactly what you need for your DIY project. Find the right product using our Home Depot product locator app – it displays a store map so you can ensure the product is in stock and know exactly where to find it. You can even use the barcode lookup to find detailed information on every item we carry.

At Home Depot, community involvement is important to us. In 2018, The Home Depot Foundation pledged a total commitment of half a billion dollars to veteran causes by 2025. We also offer hands-on learning and expert advice at our DIY workshops, with topics tailored to everyone in your family, including workshops for kids, which provide an entertaining environment mixing creativity and fun.

We're here to provide the guidance you need every step of the way. We look forward to seeing you in our aisles.

Sincerely,

The Intown (Richmond) Home Depot Store Team

What's on sale for Spring Black Friday?

Enjoy some of the best bargains of the season with our Spring Black Friday sale. Fresh patio furniture makes it easy to savor the spring air, and new tools help take care of that to-do list. It's also a good time for outdoor lawn and garden work, as well as setting up new storage, appliances, and cleaning indoors. Remember to upgrade your grill and outdoor power equipment as well. Get it all done when you save during our spring sale, which runs only from April 4th through April 28th. Don't miss out on these deals.

What's on sale for Mother's Day?

Our Mother's Day Sale is here to help you make Mom smile with great smart home, small kitchen appliances, or gardening gifts. Get unbelievable deals from May 2nd through May 12th. We've got sales on patio furniture, tools, home decor, and more. If you're not sure of the perfect present, a gift card will always be appreciated. Drop by the store today or shop online at your convenience to find Mother's Day gifts.

Are Kids Workshops offered at the Intown (Richmond) Home Depot?

Our free Kids Workshops take place in-store every first Saturday of the month between 9am–noon. Registration for workshops is now available online. Keep little doers engaged with a new kit pack for each event. Included in the kits are all necessary craft materials, as well as instructions, stickers, an apron pin, a certificate of achievement, and a Discovery Education extension activity. Paint and all other required tools are provided at the event. Kits may be ordered online at our Kids Projects Activities page or picked up in-store if you prefer to participate in the workshop from home. Call us or visit our customer service counter to check availability of the kits.

How do I check the balance of my Home Depot gift card?

Home Depot gift cards are an excellent present for the holidays, housewarming parties, and birthdays. DIYers know these gift cards are fun to receive and to give. Buy gift cards at our stores or online at homedepot.com. If you receive a gift card, you can check your gift card balance online or visit your local Home Depot store and ask a cashier to check the balance for you. Use our gift cards to shop online or redeem them in-store. There are no additional fees to worry about.

Does The Home Depot Intown (Richmond) offer Curbside Pickup?

Yes, you can pick up Curbside Orders from 9 a.m. to 6 p.m. using The Home Depot App.

Select "Curbside with The Home Depot App" at checkout when you shop eligible Store Pickup items. We will let you know via text message or email when your order is ready at the store. Bring a valid, government-issued photo ID with you.

To pick up your Curbside Order:
1. Download The Home Depot App.
2. Before you get to the store, use the link in your "Ready for Pickup" email or text message to tell us you're on the way via the app.
3. After you get to the store, park in a designated Curbside Pickup space, which is usually located near the front of the store.
4. Check in through the app to tell us you've arrived.
5. Wait for us to bring out your order and load it into your vehicle.

Learn more about Curbside Pickup.

Nearby Stores

11260 W Broad St

Glen Allen, VA 23060

6.11 mi

Pro Service Desk

(804)364-3230

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

10233 Lakeridge Parkway

Ashland, VA 23005

6.90 mi

Tool & Truck Rental

(804)550-5868

Pro Service Desk

(804)550-5862

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

1386 Car Mia Way

Richmond, VA 23235

7.72 mi

Pro Service Desk

(804)897-7064

Mon-Sat: 6:00am - 10:00pm

Sun: 8:00am - 8:00pm

Customer Store Reviews

  • 4.7 out of 548 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (548)
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Showing 1-10 of 548 reviews
Great customer service
I interacted with four different employees during my visit and each one was knowledgeable, helpful, and very friendly. It was a very pleasant experience! I bought several pieces of wood which required cutting, and that process went very well. Even though I had some difficulty returning an item to to network trouble on the store's end, I enjoyed my time at this store and look forward to returning.
by
    • Recommended
    GREAT store experience
    Went in HD to look at battery powered lawn mowers and was helped by "Dan the Man". Very knowledgeable and helpful in all regards. Ryobi rep was also available for advice in selection. No pressure, just great help. Loaded my cart with the lawnmower and next in line was Laura at check-out. Another friendly, helpful staff member with a great smile. Couldn't have been a more pleasant shopping experience!
    by
      Excellent assistance!
      I went in to Home Depot to get the supplies I needed to decorate my daughter’s nursery and renovate my 5 year old’s room. From the time I started shopping up until the time I left, Calandra Seay, the store’s manager, ensured that all of my needs were taken care of! She paid specific attention to me in every department I needed help in and she was such a joy to me. I don’t usually visit this location because it is out of the way of my home, but I would come back just because the help that I received was phenomenal. The man that mixed my paint for me was spectacular as well! The staff here truly make the visit easy to come in and get exactly what you are looking for!
      by
        • Recommended
        Has stock that I want and great customer service!
        I buy tools often and mostly find the tools in stock at this store. They have knowledgeable staff here and many are available to help when needed.
        by
          • Recommended
          Super shopping experience
          Michael, appliance department, was friendly and very knowledgeable about products in the department. Great shopping experience. Can't wait to get my dishwasher tomorrow.
          by
            • Recommended
            Tyler went ABOVE AND BEYOND to help me!
            Tyler helped me select an orbital sander for my plaster walls. I had BOATLOADS of questions due to my lack of experience. No worries! Tyler was very kind and patient!
            by
              • Recommended
              Purchased; but NOT in the store!
              I am so angry that I went to this store; paid for my item; and when my contractor goes there to pick it up - it is not there!!! To make matters worse, the store staff didn't even care. They told me to drive to Short Pump and purchase again. SO ANGRY right now!
              by
                Amazing customer service experience
                I had a lot of items to purchase with an in store only coupon and the customer service employee was great. He looked them all up and helped us with everything we needed. He was happy and delightful
                by
                  • Recommended
                  Good experience buying an oven
                  I had a great experience buying a wall oven at Home Depot, because of great customer service and clear information about my purchase. I haven't received it yet, but the transaction of buying it was painless and great.
                  by
                    • Recommended
                    Good customer service
                    I only like to visit Home Depot at night because it’s normally extremely busy during the work day. Lanette was great, she helped me and fiancé and made our checkout seamless.
                    by
                      • Recommended
                      Showing 1-10 of 548 reviews