#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(504)240-7768
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12300 I-10 Service Rd
New Orleans, LA 70128
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Customer Store Reviews

  • 4.5 out of 235 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (235)
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Showing 1-30 of 235 reviews
Good Store but needs more staff
Like most home depots, more staff would go a long way to improving the shopping experience.
by
    • Recommended
    Good Well Stocked Store
    I found two really helpful agents in that store who are invaluable.
    by
      The Lady Who needed a refrigerator
      On April 2 late in the afternoon, I came into the store looking for refrigerator. The store manager was getting off duty but she took time to sell me a refrigerator. She was very nice very courteous thank her for taking time to help me.
      by
        • Recommended
        The best store to shop at, reasonably priced.
        Home Depot is our home away from home. We are always there.
        by
          • Recommended
          Shopper
          It was the best and truly helpful
          by
            • Recommended
            Clearance
            I bought some wired flood lights on clearance and they were wonderful.
            by
              • Recommended
              GOOD EXPIRIENCE
              GOOD COSTUMER SERVICE NICE FRIENDLY EMPLOYEE
              by
                • Recommended
                Customer Service Department phone service and in store service for same delivery problemiji
                Delivery scheduled 9/1/23 for dryer and dishwasher afyet purchase on 8/28/23. No 30 minute advance phone call and I could not answer when 9:15 doorbell rang and phone call made at arrival to my house. My 9:30 am call to follow up , I was told deliverer had no appliances, and was coming to do a repair. On phone, I was given delivery for next day. I received no written information or phone call the next day. When I called 9/2/23 after no delivery, deliverers said they did not have dryer & would deliver Tuesday if dryer came in. It was not in so re-schuled 9/16/23. Only the dishwasher was delivered.Afer several phone calls to Home Depot, delivery of dryer re-scheduled for 9/23/2t3. This is 3 weeks since original delivery date for both.I had to miss 2 funerals today to wait for delivery. I am very upset wilh serioiui delivery problems and will not buy things that have to be delivered if this company still has contract.
                by
                  Kids in a candy store
                  Great experience every time I go to this location.
                  by
                    • Recommended
                    Poor Service
                    Poor customer service and poor management.
                    by
                      Employees make the difference
                      Thank you Fern for your patient and assistance.
                      by
                        • Recommended
                        Pros at the Pro Desk
                        The cashiers are extremely helpful and make my job so much easier. Thank you Ms. Lolly & Ms Qiana for doing such a great job at the Pro Desk!
                        by
                          Ms Lilly is a superstar!!
                          Ms Lolly found exactly what I needed even though just before I arrived, some one had purchased ALL of your drywall inventory. Ms. Lolly ask me what I wanted to repair and walked me over to some remnants which were perfect for my drywall job
                          by
                            • Recommended
                            Clean store usually well stocked
                            Poor customer service
                            by
                              Customer service
                              Temisha and Debra provided great customer service during my visit. They were very helpful and knowledgeable of the inventory.
                              by
                                • Recommended
                                Sales rep Joy
                                Informative cared about the business of home depit and sold me my caroet
                                by
                                  • Recommended
                                  PLEASANTLY SURPRISED !
                                  I was PLEASANTLY surprised to be greeted kindly and gladly helped by AL, the worker in Building Supplies. I really didn't know EXACTLY which ones to buy but he was so informative and helpful that he made my decisions and purchasing painless and enjoyable. Thank you!!!
                                  by
                                    My favorite Home Depot!!!
                                    I've been to many home improvement stores in my life and this store, in my opinion, is the most helpful, knowledgeable and is most definitely my favorite!
                                    by
                                      • Recommended
                                      My cashier was a young lady name Racquel
                                      She assisted me with claiming my veteran's discount via my smartphone.
                                      by
                                        • Recommended
                                        Good & clean, well-stocked store!
                                        Was given a gift card, they made it so easy to use!
                                        by
                                          • Recommended
                                          Great Cashier
                                          Employees are few and most unhelpful.but ever time I go to this Home Depot this cashier is always friendly and helpful and always says have a Blessed Day.So if you go to Bullard location you are sure to get a have a Blessed Day from Denise
                                          by
                                            • Recommended
                                            Better employee and customer relations
                                            All products were available
                                            by
                                              Great store ,extremely clean and well organized.
                                              Got an excellent deal on a good product.
                                              by
                                                • Recommended
                                                Paint
                                                I'm painting my house and everyone's super helpful
                                                by
                                                  Best Staff Members
                                                  My review is about how friendly and helpful the staff members are at this particular location. Great Job for you all!!!!!!!!!!!!!!!!!
                                                  by
                                                    • Recommended
                                                    Great features
                                                    Great product and price!
                                                    by
                                                      Cashier
                                                      Denise was great went out of her way to help me
                                                      by
                                                        • Recommended
                                                        More to be desired
                                                        Store has very limited stock. Can be a challenge in my case if you need roof shingles.. Cashiers are fairly friendly however the customer service needs improvement.
                                                        by
                                                          Painting department
                                                          There is a lady in the Painting department by the name of Ms Young who has the nastiest Attitude and does not help at all!!!!!
                                                          by
                                                            Sometimes Overlooked, Always Delivers
                                                            There are several HD stores in and around the New Orleans area, with several closer to my residence, so I sometimes overlook this particular location. In fact I rediscovered it while passing it on the interstate on the way to a different location. I was so glad I circled back to find just what I needed. This has happened to me more than once, but it is a mistake I won't make again.
                                                            by
                                                              Showing 1-30 of 235 reviews

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