#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(732)409-5474
Tool & Truck Rental(732)409-5480
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1990 Route 9
Howell, NJ 07731
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Customer Store Reviews

  • 4.8 out of 468 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
uiper Friendly Staff
I pass Home Depot every day on my way to work and most times I just need to exchange a water jug. The staff are always amicable and helpful.
by
    • Recommended
    Best customer service ever!
    Exceptional customer service, personable, friendly, knowledgable!
    by
      Incredible service
      John from plumbing created a part for me by cutting a pipe which was perfect for my repair needs. I was unable to complete my project unless he used his expertise to create the fix !!!! He was so patient and a great listener too.
      by
        • Recommended
        great store!
        restocked my supply of Duraflame logs and firewood. high quality products
        by
          • Recommended
          Friendly store
          Working in the area so convenient
          by
            • Recommended
            Employees
            Employees are very friendly and helpful
            by
              • Recommended
              Very good staff
              Everything in the is well displayed and kept up with
              by
                Very friendly employees
                Very friendly people, especially appliance and tool rental
                by
                  • Recommended
                  Thank you Rina
                  After visiting many design centers for ideas for our new kitchen, we were left very underwhelmed. That is until we spoke with a wonderful CSR at Home Depot, who scheduled us with an amazing designer named Rina. Rina took the time to go over every detail, and even gave us an updated model the very next day! We knew that we wanted to deal with Rina moving forward, and we have faith that she will design our dream kitchen! Thank you to both Home Depot and Rina!
                  by
                    Great store associates
                    Happy with the lamp I bought and the help I got from Dana too find it 5 star service!!!!
                    by
                      • Recommended
                      Avoid the Tool Rental Dept. - try other locations
                      After you endure a long wait you will likely be greeted by a nasty Mike who will bark at you and then tell you that you don't have a reservation when you do. Then won't apologize when he finds it in the system
                      by
                        Great shop
                        I ordered the kitchen cabinets there and it was presented me very in a professional manner.
                        by
                          • Recommended
                          Great HD
                          We were shopping for a few items and found them easily. We also wanted to look at sliding closet doors. A young man showed us sliding interior closet doors so now when we return to purchase them, we'll know right where to find them.
                          by
                            • Recommended
                            Great customer service
                            The employee Sam at returns desk is absolutely amazing
                            by
                              • Recommended
                              Friendly Staff
                              I purchased nuts and bolts for a project and found the selection impressive. Our cashier Cynthia was very friendly and professional. Love her! She is really funny!
                              by
                                • Recommended
                                Friendly and helpful employees!
                                I was looking for a toilet flapper and Sam from the returns desk greeted me she was so friendly and helped me find what I was looking for. She also was smiling and very friendly.
                                by
                                  • Recommended
                                  Rude Cashier and Not Veteran Friendly
                                  Anthony the Cashier would not provide the Home Depot Veteran Discount, and was hostile and unappreciative towards a Veteran on Memorial Day Weekend!
                                  by
                                    A PLACE TO IMPROVE "HOME DEPOT".
                                    If I want a quality product I go to Home Depot, that's the only way I can make improvement without any delays.
                                    by
                                      • Recommended
                                      Employees are very helpful
                                      Home Depot in Howell is my go to. We do many remodels and Becky in the pro department is so helpful!
                                      by
                                        • Recommended
                                        GE Washer and Dryer
                                        Recently purchased a GE Washer and Dryer to replace my 15 year old school appliance. Had a wonderful experience with Walter who is one of the appliance specialist. He is very knowledgeable on all appliances and helped us make the best decision for our our needs. Very warm and friendly. Melissa the store Supervisor is just as wonderful and helped us with an issue we had from a previous order. She also took the time to call us to check in when our new appliances got delivered to make sure all went well. Great experience with both Walter and Melissa.
                                        by
                                          • Recommended
                                          Great customer service
                                          We had to select tiles for our bathroom renovation and the specialist helped us by explaining details about each tile choice and getting samples for us to buy and take home before finally making our choice. We are very happy with our selection and can’t wait to start the renovation.
                                          by
                                            • Recommended
                                            Great store, friendly staff
                                            Title about sums it up. Moved into a new house nearby over the summer, so have spent a lot of time in the store. Always a positive experience.
                                            by
                                              • Recommended
                                              Shopping made easy
                                              Dianna makes shopping at the store pleasant
                                              by
                                                • Recommended
                                                Great price
                                                I went in the Howell home Depot looking for a dishwasher and was helped right away with a reasonable price and a better option Walter was very helpful
                                                by
                                                  GREAT CUSTOMER SERVICE!!
                                                  I had an issue with a return due to a computer glitch and let me tell you , Rachel was relentless in getting it rectified. She went above and beyond with the assistance of Kevin who provided the "magic" key to our return riddle. Thanks to the great teamwork at this store I am a satisfied customer.. Thank you
                                                  by
                                                    • Recommended
                                                    Howell, NJ Store
                                                    Store is very clean and organized, always an employee in every department to assist you with your purchase
                                                    by
                                                      • Recommended
                                                      Great Experience
                                                      Every now and than you get great service from an excellent employee. This Employee was Joe from the Paint Dept. He went above and beyond. Even helped me with something other than paint. Most times they don't do that. Most appreciative. They need more employees like Joe
                                                      by
                                                        • Recommended
                                                        Good Store, All well manered employees
                                                        I have dealt with ALMOST every employee in this store. I have found all of them with a positive attitude, and always helpful.
                                                        by
                                                          • Recommended
                                                          Worst customer service
                                                          It took 45 minutes for me to find a light fixture because no one at this store wanted to help me. Not even management in customer service. I drove from another home depot because the other one didn't have what I needed in stock.. no one greeted me at the Howell NJ location, I was ignored when I asked for someone to help me & all of their employees on the floor were stocking shelves and walking around on their cell phones. Disgusting
                                                          by
                                                            Great prices
                                                            Shopped around and Home Depot was price leader
                                                            by
                                                              Showing 1-30 of 468 reviews

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