Reviews for Honesdale #6956

I recently shopped in the lumber dept and, Mike, the associate working that department, took the time to help me make informed choices for an upcoming DIYproject and helped with my tool purchase. Great shopping experience.

After dealing with a company that was hard to work with trying to get repair work done while still under warranty,10 months later what the company didn’t take care of ,Home Depot was able to resolve my problem and take care of return damaged items,which they could of easily said it’s out of our warranty and to deal with company. Thank you Home Depot for addressing my issues i could of been stuck with damaged items cause the company had no intention of backing up their product.again thank you Home Depot

Helpfull employees. Very knowlegable

Tried to have a patio door installed. Between the measurer/installation company and HD millwork, I had zero confidence that the door would be ordered in the correct size. HD did refund me my measurement fee, but no other steps were taken to try to retain my business, forcing me to look elsewhere to have the job completed.

who is this man dylan? i ran over him and the customer he was helping to his car.. i was in a hurry to get home and attend 530 mass... dylan asked"can i help you" i was in the parking lot.. i didn't even think he was talking to me..lol.. i had to turn back to him and say yes I wanted to see the huskey shelves that were on sale not sure if the sale is over or what...dylan said give me 5 minutes.. i went into the store and wasn't sure where to go but then he came up behind me and said follow me and we went to the aisle where the husky was... he helped me examine and understand which shelves i needed and said "these are the strongest shelves" i agreed and liked the price so he helped me load them onto my cart.. iwent to check out and after check out was surprised to see him again saying "do you need help to your car" i said yes they are a little heavy...dylan helped me to my car and helped me put them into the back.. i was in shock... what great customer service.. in this crazy world and someone capable that wants to help a customer?. i thought i was on mars..lol.... anyway take care of this man he is capable and has great customer service...tell HR more hires like this man... knowlegeable capable and amazing customer service.. i had to write in about this man.. thanks i will be back honesdale...keep up the great work....easy in easy out... i liked how fast things went thanks to your capable associates.. the check out too.. she was great i had the tough gift cards that have to be scratched off like the lottery and she rolled right over it like it was nothing..... God bless...

We went in to buy another refrigerator and the customer service person Amy was amazing!

Home depot is my favorite store

I love this Home Depot. Never had a negative experience there.

The employees in this store are more then happy to go above, and beyond to help their customers!!!

Robin helped me purchase a washer and dryer - quick and easy. Love this store.

For the most part they always seem to have what we need.

1. Lumber isle blocked up with outgoing orders so you are unable to get a lumber cart to the lumber you want purchase 2. Only self checkout, although an employee is available for assistance 3. Rude employees, (2 of them, I wish I got their names)

Every time I go to this store I never fail to leave satisfied. The best part of this store is the staff. Always friendly and always caring to help the customers. I would highly recommend anyone shop here to have an enjoyable shopping experience!

Employees were actually super nice AND helpful here! We’ll be driving the extra 15 miles to shop here instead of Monticello from now on. A huge difference.

It was a pleasure dealing with sara

Staff is amazingly helpful friendly courteous and go above and beyond.

Highly recommend Jay and Chaz in the kitchen dept to help with your kitchen design. They are extremely knowledgeable both about their products and the installation process. They don't rush you, are helpful and have a great sense of humor.

Very nice to deal with and make return if necessary.

Everyone that works there is very happy and thanks you all the time

We were treated with huge disrespect by Larry, a paint department employee and would like to hear from a store or regional manager.

I like this store because everyone always goes above and beyond to make sure I have what I need , and everyone is always freindly

As an older retired woman, I don’t have a big need for the Home Depot store, but when I do, the associates at this store can make my day. They all seem to know their stuff & can quickly tell you which aisle an item is in. They are friendly and helpful. Also, the store is usually well stocked and kept pretty neat.

Went through the checkout with a cashier named Richie he was super friendly and very helpful definitely made a hectic shopping trip more enjoyable

This Home Depot is clean well organized and the staff is very knowledgeable

Just a random review because I like our local Home Depot so much. The associates are very friendly and knowledgeable. Always make a point to greet a customer and ask if they could help.

What a great shopping experience. love this store

They are only too happy to assist in any way possible. From entering the store to checking out. All employees that we encountered along the way.

My husband and I went to purchase a pack of shear pins and the lady at the service desk was very rude, we asked if we could checkout there and she pointed at the returns sign and laughed in our faces. Also the worse part about the situation is there wasn’t a single customer around besides us, and the associates behind the service desk that were just talking and goofing around. We then proceeded to go down to the self checkout ring out our own merchandise. We had then asked to speak to a manager and we’re told it would be a couple minutes, after 20 minutes of waiting we couldn’t wait any longer because we had to go get our children from school, we will shop elsewhere and also pass the word on how awful the customer service is.

The ease of getting in and out of the store is great, usually always have what I want and if they don’t or I can’t find something they always go out of their way to find it and all are always very nice to me. It’s a great store.

Just purchased a new washing machine. The sales associate, Robin C. was knowledgeable, pleasant and professional. She was great.