#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)546-7784
Tool & Truck Rental(678)546-7790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
2120 Hamilton Creek Pkwy
Dacula, GA 30019
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Customer Store Reviews

  • 4.7 out of 698 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (698)
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Showing 1-30 of 698 reviews
EXCELLENT CUSTOMER SERVICE
John in Tool Rental went absolutely above and beyond in helping us find everything we needed. From connecting us to Juan in Lumber, who was GREAT, to personally taking us to each aisle and telling us exactly what we needed for our 1st DIY Board and Batten Project. Nikky at checkout was also very sweet! 5 stars doesn’t even begin to scratch the service, we’ll always be back :)
by
    • Recommended
    Best Customer Service
    Judy dropped everything to help me find doorknobs I was looking for. We couldn’t find them so she made sure the price for the 1packs was accommodated to the price of the two packs. Now all of the doorknobs in my house match and I am very happy!
    by
      • Recommended
      Great store
      I did buy today an WATER HEATER
      by
        • Recommended
        Great Place
        Friendly and patient employees who make this place a great place to grab the tools and things you need!
        by
          • Recommended
          Great Customer Service from staff!!
          This is the second time I have gone to Home Depot and had to wait an unusual amount of time for a service. Both times, Mr. Charles, Mikayla, and Debbie went above and beyond to acknowledge my wait and my patience and provided excellent customer service with friendly attitudes despite some unfriendly customer behavior from others! I greatly appreciate their positive presence and their willingness to be helpful when I wasn’t sure of what I needed or how to get the paint color just right. I will go out of my way to use this store!!
          by
            • Recommended
            Great staff!!!
            This Home Depot location consistantly delivers the best customer service in my opinion.
            by
              • Recommended
              AMAZING STORE
              Probably the MOST friendly costumers and always willing to work with you.
              by
                • Recommended
                AWESOME STAFF!!!
                Everyone was genuine and smiling and offering help this visit! Very impressed with Hamilton Mill HoneDepot! Thanks for employing such attentive staff. Briana at the check out lane was particularly noteworthy for her empathy and kindness! As usual she like the rest of her colleagues went above and beyond what would normally be assistance!
                by
                  • Recommended
                  always a great experience!
                  sales cashier, Deborah, was extremely helpful. This location hands down has always been top notch
                  by
                    • Recommended
                    Hamilton Mill location
                    Employees are awesome. The best home depot around.
                    by
                      • Recommended
                      Great Experience
                      Angela and Sarah at this location are extremely helpful and friendly. Will definitely go back to this location.
                      by
                        Customer service
                        I liked how I got great help from Bryan, Hannah and kent!
                        by
                          Great customer service - “John”
                          One Word or “person” John. John went over and above to help me. He not only asked if I needed help, but he escorted me to the opposite side of the store and assisted me until ALL my question were answered and truly help bring resolution to my project questions. John was my angel in human flesh. I’ve NEVER received this kind of assistance in ANY shopping experience. God bless Home Depot for having awesome associates like JOHN.
                          by
                            • Recommended
                            Excellent service!!
                            Charles styles customer service is what makes me keep on coming back!!!!
                            by
                              • Recommended
                              Excellent
                              Alway like to stop here to buy what I need . Employees are very nice
                              by
                                • Recommended
                                Awesome Associates!
                                Hamilton Mill Home Depot has very friendly, competent, and knowledgeable Associates! They have gone above and beyond to help me.
                                by
                                  • Recommended
                                  Exemplary Service
                                  The manager, James, took the time to look up a "how to" video for me on replacing a range stove top. After looking at all the items I would need, he personally walked me through the isles to retrieve these needed items and made sure my check out process was fast and convenient. Could not have asked for a better Home Depot Experience!
                                  by
                                    • Recommended
                                    PLENTY OF HELP LOCATING THE NEEDED PRODUCT
                                    It’s time to get your weed preventer out! Home Depot at Hamilton Mill had the exact manufacture, bag size and plenty of stock that I really wanted. (Finally, the cold and rain seem to have slipped over a state or two leaving us plenty of sunshine and warm weather to start getting our lawns in shape). My Sales Associate and my Cashier were both wonderful! Finally! A shopping trip where EVERYTHING goes perfectly. We all know how rare that is. 🎉
                                    by
                                      Great customer service Best of the best
                                      Brandon, cliff,and Danielle at the service desk absolutely rocked my home depot experience, they went over and beyond there normal job dutys to take care of me and my family. I will not shop no were else.
                                      by
                                        • Recommended
                                        Charles took his time to locate a hard to find item
                                        While I was already shopping in Home Depot today, a friend asked if I had any really large thermoses for an event this evening. So I looked on the HD website and it showed some items available at this store but no “location”. Customer Experience Manager, Charles Style, went out of his way to track some down and followed things through to check out. Wonderful and friendly service. Thank you!!
                                        by
                                          • Recommended
                                          Phenomenal lock support with Bryan McFalls in Hardware!
                                          Bryan helped me not only troubleshoot my lock problems but also opened it up for me to find the exact problem. He also tried to fix the problem at no extra charge. When we found out it was a vendor issue, he provided me with their lifetime product coverage warranty phone number via a printout, not just have me write out the number. Moreso, with my permission, he asked if I had another similar old lock which he used to help me swap out the old cartridge. Service like that provided by Bryan McFalls keeps me coming back to TheHomeDepot Hamilton Mill!
                                          by
                                            • Recommended
                                            great features
                                            yammy was very astounding
                                            by
                                              • Recommended
                                              Amazing experience
                                              The customer service has been amazing Charles and Yamini assisted me well during this visit I’m so glad I came!
                                              by
                                                • Recommended
                                                Amazing Staff
                                                I'm a single mom and have had to learn to do a great deal of things on my own, especially house upkeep. No matter the project, I can always count on the staff at Home Depot to answer all of my questions. In particular, Todd is a friendly face that always helps me with ensuring I have the right supplies and the understanding needed to ensure my project is done right.
                                                by
                                                  • Recommended
                                                  Kennedy was super helpful!
                                                  Went in today looking for a new toilet & necessary hardware. Kennedy in appliances was quick to greet and help us with our needs. She directed us to the best option & helped us make sure we get the necessary accessories before leaving. Kennedy is awesome!
                                                  by
                                                    • Recommended
                                                    Great Store
                                                    I always receive Great Service at the Store for the last 10 years
                                                    by
                                                      • Recommended
                                                      Very professional team
                                                      I was met with a friendly smile and the team went above and beyond to make sure my visit was smooth.
                                                      by
                                                        • Recommended
                                                        Amazing customer service!
                                                        Charles Styles was such a wonderful employee. I was having a rough day after I spilt laundry detergent all over my floor. He brightened my day!
                                                        by
                                                          • Recommended
                                                          Ben was excellent with customer service
                                                          Ben did an excellent job taking care of my issue
                                                          by
                                                            • Recommended
                                                            Great 👍 pro dept was really helpful
                                                            We bought our Owen's Corning shingles through the pro dept working with Yamni and James, and they helped to make it a success! Thanks for everything!
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 698 reviews

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