#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(585)621-0400
Tool & Truck Rental(585)621-0420
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1250 West Ridge Rd
Greece, NY 14615
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Customer Store Reviews

  • 4.6 out of 436 reviews
88%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (436)
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Showing 1-30 of 436 reviews
Stock on storage rack rather than available to buy.
Three days in a row I attempted to buy grub killer that the store website showed as available and three days in a row after telling the information desk the bay was empty they failed to have it filled which on the third day resulted in me going to another store.
by
    Stress free shopping - storm door
    Can't wait for my storm door to be installed. It's being done in a timely manner and is exactly what I wanted.
    by
      • Recommended
      Great store
      Staff is helpful when I cant find an item and are nice to deal with. Love the paint department but need to have more staff available in every location
      by
        • Recommended
        Great Place to shop
        Items are easy to return or exchange
        by
          • Recommended
          Location
          I'm a frequent shopper at this location as it is close to my residence
          by
            • Recommended
            Wonderful employee
            Today 02/05/24 I came in and was politely greeted by Dominic ,and when it was time for me to cash out he greeted me again and we had a interesting conversation about the items I was buying and useful tips. I will be back to shop more often due to the employee Dominic thank you
            by
              • Recommended
              Alot of everything.
              Place is awesome people there are genuine and the space inside is plentiful dobshop there fellow builders.
              by
                • Recommended
                Cashier Dominic is the best!
                Cashier Dominic that works early mornings on west ridge rd is the best cashier I’d ever had and made the shopping trip wonderful
                by
                  • Recommended
                  Great job Wanda and Karl
                  Wnat to thank Wanda and Karl for all their assistance and wonderful dispositions !!! Made what I was looking for a lot easier with their help!
                  by
                    • Recommended
                    Excellent customer service.
                    Karina and Nancy were phenomenal at helping with my situation. They went above and beyond. I cannot thank them enough and disabled veteran has a sink now.
                    by
                      Should have gone to Irondequoit
                      If I had gone to the closer store I would have expected to have been ignored as a customer.
                      by
                        convenient and friendly
                        The people at the service desk were very helpful; friendly, courteous, and knowledgeable. The employees there often drop what they're doing to assist me.
                        by
                          • Recommended
                          Helpful employees
                          Shana was such great helping me with all my blinds for my new home I will definitely recommend my friends and family about this store and this young lady for help .
                          by
                            • Recommended
                            very well pleased with any product that we buy
                            the customer service is very friendly and so close to our home
                            by
                              Always a store associate on the floor to ask for help from
                              I am amazed at how many store associates they are around when I need to ask for help.
                              by
                                • Recommended
                                Awesome store and Employees
                                We are frequent shoppers either online placing orders or going into the location to find what we are looking for. We have never had an issue, including with any returns we may have had. Also if we ask an Associate for assistance they are willing to help. If they can’t they usually find someone who can help.
                                by
                                  • Recommended
                                  employees are very helpful
                                  I go to Home Depot because I can get lumber cut , but my experience working with a young man name Shawn was wonderful. He went above and beyond helping me get the best lumber for what I needed , cutting and loading on the cart.
                                  by
                                    • Recommended
                                    great service
                                    We always shop at the Greece Home Depot and are always satisfied with the service and friendly attitude form your employees.
                                    by
                                      • Recommended
                                      Super helpful!
                                      We were in the market for a new washer/dryer and Rose helped us get everything sorted! We were super worried about getting it in red, but she found it for us and got it all squared away no problem! We cannot wait to come back!
                                      by
                                        • Recommended
                                        Always a great visit
                                        Love coming to this store. Employees are helpful and smiling.
                                        by
                                          • Recommended
                                          Great Store
                                          This is my favorite Home Depot store...
                                          by
                                            • Recommended
                                            Marcia in flooring is great!
                                            Marcia went above and beyond for me. She had measurements set up in 2 days and ordered my carpet same day. She was knowledgeable about all the flooring in her department. A real asset to Home Depot.
                                            by
                                              • Recommended
                                              Fantastic customer service!
                                              Other businesses could learn from the customer service experience at Home Depot. Ashley E (store manager), Jo Jo in paint, and Mike (in paint) were a great help and provided phenomenal customer service. Thank you! Nice job and keep up the excellent work!!!!!
                                              by
                                                • Recommended
                                                Greece store needs more help!
                                                Cashiers were overwhelmed due to self-service and contractor lines being closed. Customer Service wasn't any better. Order pickup was next to impossible due to returns, checkouts, and orders being placed. All very time consuming. Go to another store!
                                                by
                                                  Best local Home Depot
                                                  I routinely take the drive from E Irondequoit to Greece to go to this Home Depot as opposed to the one on Ridge / Portland. The store is cleaner, the staff is friendlier, i feel more valued as a customer.
                                                  by
                                                    #1244 Greece location
                                                    All associates are very knowledgeable, polite and very willing to help find what you’re looking for.
                                                    by
                                                      Pro Xtra desk
                                                      Don’t go to the Pro Desk if you don’t look like a Pro… You will be rudely pushed away and told to go to the cash register around the corner. Gosh, for bid of the employees. Had us get up off the stool. Even if you are a Pro Xtra member, and a Commercial account holder. At least the lady at the cashier register was very polite and nice.
                                                      by
                                                        Rocks
                                                        Would like to see prices on all the rocks and stones rather than having the cashier ring me up and I had to return them
                                                        by
                                                          My favorite toy store!!
                                                          One stop shopping for all of my home projects...
                                                          by
                                                            • Recommended
                                                            Great Store! Associates helpful, service exceptional
                                                            I purchase all my home supplies here, good products, fast service, would recommend to friends and family.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 436 reviews

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