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Filter Reviews By:Rating, Profile, Gender, Age (504)
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Showing 1-30 of 504 reviews
Feb 3, 2024
Always a great place to find DiY items.
The Airstone was simple to install and looks beautiful. While the online ordering and home delivery was simple and fast, HD really should have it in stock and not have to order it.
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Recommended
Mar 9, 2024
Friendly Helpful & Knowledgeable Employees
Home Depot is my favorite home improvement destination. I've never had a problem finding a and employee when I need help. I've also used online ordering for a lawnmower not carried in the store and arrived on time for pickup.
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Recommended
Mar 5, 2024
Top of the line retail supplier for construction and DIY projects at home
Want helpful, courteous, knowledgeable assistance finding, moving a choice product to the check out lane? Visit your friendly Home Depot, today.
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Recommended
Mar 1, 2024
Poor customer service
I asked a store associate for help while in the trim isle, i was looking for baseboards. The employee said he would try to find someone to help. I waited in the isle for 10 minutes and no on ever came to help. I am recently knew to living alone and don't know much about completing home repairs. I really needed help picking out items.
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Feb 26, 2024
Employees don’t really know where anything is.
Unless you’re speaking to a DM, then every employee will just pull out their phone and look it up, right after you tell them you just did that and even after showing them.
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Feb 22, 2024
Plumbing and Electrical have knowledgeable and experienced employees.
The plumbing and Electrical departments in this store have great technical knowledge employees who are a huge benefit to the DIYer.
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Recommended
Feb 16, 2024
Appliance Dept. Assistance
Visit Lori G. in Appliances- she is amazing with knowledge and superb customer service!
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Recommended
Feb 11, 2024
Went in to look at flooring.
Kenny was great. Took time to show and explain the different types of laminate flooring in stock. Great experience. Thank you Kenny.
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Recommended
Jan 15, 2024
Happy Camoer
Bought this for putting on baseboard. Works Great
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Recommended
Nov 30, 2023
Easy returns
Had the receipt and the employee handled it most efficiently. Thanks Martin
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Recommended
Nov 29, 2023
helpful staff
Doing a big project can be frustrating but the staff has been making cabinets, appliances and flooring a much easier. Looking forward to rest
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Recommended
Oct 31, 2023
Good people clean store, well stocked.
Ive been shopping home depot here and In north Phoenix since they opened in Grand Junction its Our store for hardware.
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Recommended
Sep 8, 2023
Very poor service
4 differnt people all over the store and 45 min to get product loaded
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Aug 24, 2023
Great Customer Service
I really like using Home Depot for our building materials. Their prices are competitive and I have gotten some good discounts at the ProDesk with big purchases.
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Recommended
1 found this review helpful
Aug 4, 2023
Great customer service
Ethan at the service desk turned our experience around and went above and beyond to have us leave happy customers!
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Aug 1, 2023
Telephone
Just try to call and reach a live person. Good luck as the phone service sucks.
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Jul 24, 2023
Tool isle
Tool isles are to narrow for multiple customers or a single customer with a cart while store step ladder is stored there
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Recommended
Jul 15, 2023
Friendly and helpful
My last visit to Home Depot was extremely pleasant, every associate I encountered was friendly and helpful.
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Recommended
Jul 13, 2023
Big store, not much help.
Every time go in this store I feel like a ghost
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Jun 30, 2023
Above and Beyond
I bought a piece of equipment with cash and utilized my military discount by entering my phone number. Well, I used this piece of equipment and it pretty much failed. I took it back but couldn't find my receipt but was told they could look up the transaction since I used my military discount. Well, that didn't work. Victor tried several times along with another cashier but no luck. So, they called in the big guns. Katie the head cashier came over, asked a few questions of me and within a few minutes found the transaction. I had my refund and my faith restored in this store. Katie went above and beyond!!! Thank you!
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Recommended
Jun 4, 2023
Great expereince
Great Customer Service!
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Recommended
May 14, 2023
First time delivery experience was horrible.
Order shipped incomplete, who can't read a check list and see 22 bags of cement are missing? Two of nine fence post are not usable, expected to not get the best, but didn't think they would send me complete crap post. Best part, the can't refund and replace damaged products for four days, plus additional charges to CC to bring out replacements. Found out tonight they didn't know cement not delivered either, have to take off work to wait for delivery in four days. If you can't handle a small 1500 fence project delivery, why would I ever trust you for anything larger.
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Apr 17, 2023
Incompetent employees
Was accused of stealing plumbing supplies before I ever got to the register
Then Karen ran to the bathroom to hide when I asked for her name
No class
I hope you get fired
Stay in your lane and mind your business
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Apr 3, 2023
Military Discount
They make it Very Hard to use the Military Discount!
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Mar 18, 2023
Countertops
Best selection of countertops and most helpful employees
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Recommended
Feb 12, 2023
Customer service
We have made several purchases as we upgrade our kitchen. Staff is always friendly and knowledgable.
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Recommended
Jan 29, 2023
Wow, someone who likes their job!
Went into plumbing today, and Becca went beyond for me. I had no idea what I was doing and she put together my whole piping underneath my sink. I was pressed for time and she put it together. Handed it to me and said this is what you need and I was so grateful to have her helping me today. Everybody was really nice and I didn’t even have to wait in the line. I walked right up to the self check out and got out in a rush. Thanks Home Depot for making my day. I live out of town and I’m here because I just lost both of my parents. It has been a challenging time, but I can honestly say, Becca put a smile on my face for the first time in a while, and that made my day.
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Recommended
Jan 13, 2023
If You're Buying Blinds
Ask for Steve at the Flooring Desk. He's great!
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Dec 30, 2022
THis store's people make the difference
I've lived many places and in my experience this location has the friendliest, most helpful, and most knowledgeable staff of any Home Depot I've shopped.