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Filter Reviews By:Rating, Profile, Gender, Age (579)
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Showing 1-30 of 579 reviews
Oct 24, 2023
Great store!
I’ve been buying a lot of Milwaukee tools since I started my handyman service. There is a Milwaukee rep by the name of Josh who has been extremely knowledgeable and helpful. He shared his phone number with me so for example, I asked him if Milwaukee made a laser for leveling projects and he helped me this morning with my questions via text. I stopped by the store and bought the top of the line model after talking with an amazing associate by the name of Jesus. Jesus took the time and researched the two models I was looking at and so far the laser looks amazing! Keep it up Home Depot. You’re gaining my loyalty, very quickly!
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Recommended
Apr 27, 2024
Excellent customer service
Staff saved us from a 219.00 plumbing bill. So helpful. Definitely above and beyond.
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Recommended
Apr 25, 2024
Wonderful Experience
I have a touch lamp that I have had for over 20 years. Recently it stopped turning on and off when I would touch it. I found out that it needed a replacement control box. I purchased a new one from the Kimberly Home Depot. Chad at the Grand Chute Home Depot replaced the old control box with the new one, and now my touch lamp works correctly. This lamp is very important to me, and having it work properly means a great deal to me. Thank you, Chad. 🙂
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Recommended
Apr 24, 2024
CUSTOMER SERVICE
JEANNETTE AND VANESSA WERE AWESOME IN GETTING OUR ORDER FIGURED OUT. THANKS
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Apr 20, 2024
Ask for Mo
I had the honor of being assisted by the greatest Home Depot associate in history. Mo is the best.
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Recommended
Apr 9, 2024
Ample Supply
Happy to find a great selection of window blinds at the Appleton West Store. Helpful employees.
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Recommended
Apr 7, 2024
Helpful
Picked up a lawnmower cart. It was stored on the top shelf needing the forklift to get down. Josh and Tray were helpful in getting it down and loading it into my truck.
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Recommended
Apr 2, 2024
Excellent Sales Reps
Everyone was extremely helpful
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Recommended
Mar 14, 2024
Flooring
Cathy in flooring went above and beyond helping me with what I needed. She not only helped out with what I needed but she also saved me money by explaining to me why I did not need to get all the items I was purchasing.
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Recommended
Mar 12, 2024
Great Experience
An employee in hardware was very helpful. I found exactly what I needed.
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Recommended
Mar 12, 2024
purchase of a fourth freezer
So far I have been very happy with our freezers. Zach, Larry, and Cindy were totally awesome. Thank you very much.
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Recommended
Mar 6, 2024
Pro deck
Tony Hogsett was very helpful at the pro deck on decking. I hope there's more people like him in the store
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Recommended
Feb 12, 2024
great customer service
Team did a really nice job supporting my return and in store expereince
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Feb 4, 2024
Vinyl flooring purchase was pleasant
The associate that helped me with my 1st purchase of vinyl flooring was very knowledge of the install process and shared her tips and tricks to make it a success!! She took the time to make sure I felt comfortable with my purchase, measurements and the install process. It was a breath of fresh air compared to other retail stores where they don't even take the time to say hi! Great job Grand Chute store and Alyssa L!!
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Recommended
Jan 12, 2024
Incredibly amazing experience!
I showed up at 8:30PM (2 days in a row) in search of a new tool chest. As much as I did not want to be the person that walked in shortly before close, unfortunately, I was, as it was the only time I could make it there. The employees were so friendly and helpful and not one of them made me feel rushed! They were amazing and helping me find exactly what I needed and they even loaded it up after close. I'm not encouraging showing up shortly before they close, but I do want to recognize that not many retail stores that I've visited have employees that are this friendly and willing to go the extra mile to make sure they guarantee customer satisfaction! Home Depot in Grand Chute, WI is an awesome place to shop!! They have excellent customer service! I'm so excited to try out my new tool chest! I'm extremely satisfied with my entire shopping experience at the Home Depot! Five star service all the way! Highly recommend!!
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Recommended
Dec 20, 2023
Great store!
We purchase many of our construction products from this Home Depot. Staff is very helpful and knowledgeable about products.
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Recommended
Dec 15, 2023
Champion Wood Splitter
Excellent product! I highly recommend this 27 ton splitter to anyone!
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Recommended
Dec 10, 2023
Knowledge and thoughtful
Josh was extremely knowledgeable about everything I was purchasing and answered all of my questions about the battery powered snow shovel that I was looking at. He said he was going to buy his Dad one as well, but they had sold out. They had just gotten 3 in today and he said I should grab one before they sold out again. He also grabbed a cart for me because I had only come in for one thing, but I inevitably had my arms full. Thank you Josh! Keep up the great work!
The cashier, Jeannette, was also very pleasant! She told me how much she liked her job and pointed out how nice the wreath was that I had gotten for my wife.
Thank you Josh and Jeannette! You made my Home Depot trip great!
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Recommended
Nov 25, 2023
Milwaukee Tool
Excellent selection of Tools. I was looking for Brushless Grinder. Excellent price. Jesus was great to work with, very knowledgeable. Appreciate his help.
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Recommended
Nov 16, 2023
Knowledgeable and experienced service!!
Looking for a sawzall. Robert Hendon was terrific! Excellent attitude and really knows how to provide great service!
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Nov 5, 2023
Great customer service for return
Bradley went above and beyond to allow us to return an item.
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Recommended
Nov 4, 2023
Great service - super friendly staff
I had to run in for a lawn sweeper. The service desk called Nate and he came over right away to help me. He helped load it onto the cart, stood at the checkout with me and then loaded it in my vehicle. So appreciate the service I receive there.
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Recommended
Oct 24, 2023
Rude employees
We asked several employees for help, and either ignored us, or simply said no.
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Sep 30, 2023
Amazing store for a DIY'er and the Staff is awesome too!
Disabled Combat Vet here, went in for storage solutions, scooted out with everything I needed and then some. Staff was amazing and patient with me as I can be a little extra sometimes! lol. But I really enjoy going to this store!
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Recommended
Sep 9, 2023
Employee
I have to say Alyssa L .went over and beyond to help us today in finding our flooring that we purchased 3 years ago which they no longer sell so Alyssa L. went to her trusty computer and with her knowledge of flooring and found something similar to what we have and did a almost perfect match so thankful she was there ❤️ . What a friendly kind helpful person.
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Recommended
Sep 3, 2023
Fantastic team service
This team really cares. I had a large project to take on and they were there to help every step of the way. Will absolutely shop here again! Special shout to Suzanne, Vanessa, Nan and Eric.
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Recommended
Aug 30, 2023
Order confusion website store issue.
Very nice people but had to make 2 trips to get my order straight. Hoping when it is delivered it is correct. Website wasn't a help to order what I needed.
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Recommended
Aug 17, 2023
Great Staff!
Staff is always friendly and helpful.
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Aug 15, 2023
Appliances
NEVER BUY FROM HOME DEPOT, you will be VERY UNHAPPY.
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Aug 14, 2023
Excellent service from all the team members!
Went to check on Halloween items. Ran into a MET member and they helped me have items down from the racking system. They went above on customer service!