#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(720)497-6264
Tool & Truck Rental(720)497-6270
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
16900 W Colfax Ave
Golden, CO 80401
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Customer Store Reviews

  • 4.7 out of 506 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (506)
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Showing 1-30 of 506 reviews
Plant trouble: resolved
I went in and found a lovely plant that I wanted. It was the last one and it didn’t have a bar code. The employee at the check out tried her best to resolve the issue. With no luck, she called Breanna, store manager, and I received the plant for free since the price was unable to found. I appreciated the no haggle, friendly service!!
by
    • Recommended
    Great place with amazing employees
    I love going into this HD and everyone is so friendly. Thank you
    by
      • Recommended
      Friendly folks and Great experience.
      Love this store! Everyone's super-friendly and the management is superb! Great customer service experience. Can't wait to go back for more equipment and supplies!
      by
        • Recommended
        Always enjoyable
        very pleasant atmosphere
        by
          • Recommended
          Poor customer service
          Only 1 Employee in the store can rekey a lock and he was about to get off work but he felt sorry for me as I was in a walking cast after a surgery 3 days proir. 2 other Home Depots I also visited had NO ONE available to rekey when I visited them earlier in the day. Poor, poor, poor customer service. TRAIN MORE PEOPLE TO DO THIS SIMPLE TASK!
          by
            Don't bother employees when they need to take a break
            Waited 30 minutes to get paint because I was told they were on their break.
            by
              Marie in Customer Service went above and beyond!
              Marie, and employee on the Customer Service desk at the Golden, CO store went above and beyond the ordinary in helping me resolve an issue where I had left the store without an item I had paid for. I didn't miss it until I was home, and when I came back, Marie helped me locate it, saving me a lot of trouble, especially since I had bought the last one in the store and might not have been able to just buy another one. 5 stars for Marie!
              by
                • Recommended
                Shout out to Golden/Evergreen Home Depot stores
                Home Depot’s employees exemplify their commitment to customer service. While deciding on selection of a Ryobi weed trimmer, the Ryobi vendor happened to be there in the aisle. He answered my questions and made the decision easier. During that conversation, a store employee came by and offered directions to my question about zip ties. That’s why Home Depot is my go-to store for selection,service and value.
                by
                  • Recommended
                  The best
                  I shop at almost every single Home Depot in Colorado and the store in Gokden is hands down my favorite store to shop in.
                  by
                    • Recommended
                    Employees make the store
                    After shopping in the store and headed to checkout Becky greeted me with a smile and a wonderful conversation while checking me out. Thank you for a great experience. This is definitely one of my favorite stores.
                    by
                      • Recommended
                      Friendly and helpful
                      Mike in lumber is awesome tyvm! He's very knowledgeable and understood my concerns.
                      by
                        Trinity 5 tier shelving unit
                        I love this product! I have bought 3 of them in the last 2-3 weeks!
                        by
                          • Recommended
                          Pro Desk Helpful
                          The Pro Desk blew me away at how knowledgeable and helpful they were.
                          by
                            • Recommended
                            Friendly, Organized & Clean
                            I shop at this store multiple times a week and every time I have had a friendly experience. It is always well stocked and organized, especially in the parts and hardware department. The cleanliness from back to front astonishes me every time.
                            by
                              • Recommended
                              HOME DEPOT Golden, CO
                              The cashier today was kind and considerate of my feelings -which at the time were not the greatest. I appreciated it greatly. Life gets busy and it was nice to have a stranger care.
                              by
                                • Recommended
                                1 found this review helpful
                                Great emoloyees
                                Really liked the employee who helped us.
                                by
                                  • Recommended
                                  Pauline is the best...
                                  Pauline is an employee that any company should be glad to have. Helping customers, cleaning her area and available to help with an awesome attitude and gives honest opinion about the products.
                                  by
                                    • Recommended
                                    Amazing customer service
                                    I had to do a large return due to manufacture defect. Staff and store manager went above and beyond, highly recommend it!
                                    by
                                      • Recommended
                                      1 found this review helpful
                                      SUPERB STORE!
                                      What an excellent experience (every time)! The staff is ALWAYS so helpful & friendly! THANKS!
                                      by
                                        • Recommended
                                        Pleasant shopping.. he employees at this store are especially pleasant.
                                        I bought wood that needed selection and sizing. It worked out perfectly.
                                        by
                                          • Recommended
                                          1 found this review helpful
                                          Great Service
                                          My Casheir Rebbecca was extremely helpful knowledgable and friendly
                                          by
                                            • Recommended
                                            Wonderful shopping experience
                                            I'm heading to Golden Home Depot for my hardware needs. I had not one employee help me but THREE employees help me throughout my shopping. Each person walked me to the item I was looking for. One employee asked about my project to ensure I bought the correct screws and anchors to complete my project.
                                            by
                                              • Recommended
                                              Nice store
                                              What I specially need, a range, I knew the features I wanted, and HD had what I wanted
                                              by
                                                • Recommended
                                                Management personnel are dedicated to maintaining your customer satisfaction policy.
                                                The management and staff at this store do all they can to promote your POSITIVE customer service policy. The store is clean and inviting for your customers. The store's restocking system is very good and leaves very little "out of stock" areas unfilled.
                                                by
                                                  • Recommended
                                                  Large selection of garden needs and flowers
                                                  I always find the particular annuals at this store, and they have a wide selection of sizes, too. Check out personnel are very friendly and check out was thorough. Thanks to Cashier, Brittani!
                                                  by
                                                    • Recommended
                                                    Great flooring and Customer Service help
                                                    I needed LVP flooring ASAP. Had to get my rental fixed ASAP. Dominic in flooring was so helpful and patience. Gina was most helpful getting inter store purchases done so I had all the flooring I needed. David the delivery guy was amazing too!! Great customer service!! Thank goodness for Home Depot!!
                                                    by
                                                      • Recommended
                                                      Excellent Store!
                                                      Manager honored an incorrect price that another HD location had on an expensive patio set.
                                                      by
                                                        • Recommended
                                                        Self Check Out
                                                        Tonight while self checking out I had half dozen store employees standing behind me shooting the breeze while worked doing what the store should have them doing. Bizarro
                                                        by
                                                          Love Bella
                                                          Everytime I come in she knows who I am a d what I need as well as if I forgot anything for that job. 5 * Bella! Thanks
                                                          by
                                                            • Recommended
                                                            Amber deserves a raise
                                                            Super helpful sale cashier. Pleasant, cheerful mood and was resourceful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 506 reviews

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