#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(408)846-1464
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
8850 San Ysidro Ave
Gilroy, CA 95020
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Customer Store Reviews

  • 4.5 out of 137 reviews
87%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (137)
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Showing 1-30 of 137 reviews
My to go place for my construction needs
I find this store pleasant
by
    • Recommended
    Excellent service
    I appreciate when there are plenty of employees at these larger stores - and HATE when you have to run up every aisle just to find ONE! This isn't the case here in this location - at least as long as it isn't close to the break/lunch hour (so come before 11am or around 1pm, if you can..) Great, and friendly service; got my paint and was out in a flash.
    by
      • Recommended
      Excellent Shopping Experience
      Phillip, the cashier made our shopping experience an excellent one. He was very friendly and helpful. Provided me and my husband with awesome tips to better care for our house plants. His friendly and helpful demeanor made our day!!
      by
        • Recommended
        Great customer service
        On my visit 10/15/2023 customer service Jacqueline went above and beyond. m It's a tough job to deal with the public especially while handling returns.Jacqueline shows poise and genuine understanding. Thank you Jacqueline. Ill be back Regards Richard Aranda
        by
          • Recommended
          excellent customer service
          I was impressed with staff as they answered my new credit card questions, locating items, applying my discounts from new card and military.
          by
            • Recommended
            Liz was so great!
            The person helping at self checkout was an absolute gem.
            by
              Employees provide great customer help
              In past 6 months, purchased many items at Gilroy HD. Needed help finding items, special orders, loading large or heavy items on my truck (2x6s, rebar, bags of soil, etc), or just advice on how to do a project or fix an item. HD employees usually have an answer, or know another employee who does, or a website.
              by
                • Recommended
                Good experience
                Friendly staff. In the past my experience has been seeing orange vests run the other way when you are looking for help. Not at the Gilroy store. Everyone was friendly and eager to help.
                by
                  Above and beyond Customer Service
                  We recently went into the Gilroy home Depot store to pick up an online ship to store order. One piece of the order appeared to be missing. After approximately 20 minutes of searching, Kylee a cashier at the customer service returns desk, was able to locate our item for us. We had already resigned ourselves to reorder the item and wait once again to receive it, however Kylee knew that since it was a ship to store order it had to be there. She was right it and we are so grateful to her.
                  by
                    • Recommended
                    Home depot is the only place I go for all my labor and job skill needs
                    I really enjoy gilroy homedepot I mean really the employees are helpful and the products are always available I never have experienced any unconfort with anyone or any issues shopping there I usually am a little worn out but the time I get there to pick up extra or some finishing items but it's really relaxing and they for me to get my stress away I go shopping at homedepot in gilroy there illes are large enough you dont bomb into anyone's basket and tour able to remove thing of shelf or racks with out knocking other things over I enjoy the times I shop there thank home depot for making my experience being tour costumer helpful and enjoyable in my shopping times I love home depot I know its gods gift to builders ,and home owner , construction worker any dyi people out there go to home depot tou will enjoy the atmosphere there .thank you agin home depot
                    by
                      • Recommended
                      Store had what I needed. Cashier was horrendous
                      The cashier did not greet or thank me. In fact, was on 3 different personal calls throughout the transaction. She could not figure out how to enter a quantity of wood into the system.
                      by
                        Made my blood boil
                        A cocky young guy employee by the cashier that’s supposed to help me,made my blood shoot up
                        by
                          Great customer Service
                          Great customer service.
                          by
                            • Recommended
                            Product availability
                            Duraflame fire wood was available on the aisle
                            by
                              • Recommended
                              Victoria was amazing!
                              If your looking for a new appliance, make sure you look for Victoria! She was very nice and highly educated on the products in the store.
                              by
                                • Recommended
                                Martin made shopping easy and fun
                                If ever shopping in the evening look for Martin he will make your experience a great one !!
                                by
                                  • Recommended
                                  Nice place to shop.
                                  by
                                    • Recommended
                                    Great customer service
                                    My husband and i were there over the weekend and the service provided by the store manager and an associate named Katrina were amazing
                                    by
                                      • Recommended
                                      great service
                                      Received amazing service from the garden section team. They helped me move and load a large amount of pavers, even gave me a pair of gloves to protect my hands. All with such great personality. Made my trip to home depot easy an fast, esp as a single female.
                                      by
                                        • Recommended
                                        Paint department JoY
                                        I'm so happy Joy helped at the paint department she really nice
                                        by
                                          • Recommended
                                          FINDING MS. LIZ
                                          I had been trying to find these items for several weeks. The first employee I found was as useless as a cookie in a diabetic club. The Ms. Liz came to the rescue. Thanks again.
                                          by
                                            • Recommended
                                            Why the Home Depot has my business
                                            Jackie, Jose, Lea, Vannessa, George and Joy are why I shop in that store as well as a whole lot of other very nice employees.
                                            by
                                              • Recommended
                                              Convenient location
                                              I was focused on finding the black Friday deal on the rigid shop vac and I found it in a very convenient spot right up front by self check out line. Mind you I am aware of the phycology behind the location as an impulse buy however regardless it was a smart decision to locate that item there.
                                              by
                                                No acknowledgement of a Veteran nor a discount
                                                Terrible Leadership in handling a Veteran and making an exception for the Veterans. The Leader and Team Member should be ashamed of their lack of training and providing an amazing level of service. I felt bad for the new Team Member.
                                                by
                                                  Great Customer Service!!
                                                  We ordered carpet installation and that will be coming up later in November 2021.We experience at this location, helpful employees and an understanding of the project needs.
                                                  by
                                                    Great Service!
                                                    Lots of very helpful employees, who went out of their way to help us get what we were shopping for!
                                                    by
                                                      • Recommended
                                                      Sales Associate Fred on kitchen appliances was very attentive and patient we had all of our quest...
                                                      Sales Associate Fred on kitchen appliances was very attentive and patient we had all of our questions answered we are very satisfied.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      associates help in lumber
                                                      associates help in lumber
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Home Depot in Gilroy, always has the products I need and provides great service!
                                                      Home Depot in Gilroy, always has the products I need and provides great service!
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      I had excellent customer service from the Garden department and cashier.
                                                      I had excellent customer service from the Garden department and cashier.
                                                      by
                                                      • Verified Purchase
                                                      • Recommended
                                                      Showing 1-30 of 137 reviews

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