#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(989)731-7264
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1381 W Main St
Gaylord, MI 49735
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.9 out of 482 reviews
96%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (482)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 482 reviews
Wonderful employees that really help.
I had the best experience with both James the manger as well as Sara at Customer Service, both went out of their way to make my order right that the online site messed up. Pam in paint is superior at what she does she saved us so much money by correcting what we intended to buy and showing us what to do with our deck it was amazing.
by
    • Recommended
    Great costumer service
    Had a great experience with the employees and the cashier. Thank you.
    by
      • Recommended
      Great store and staff
      Went for pellets and was glad to see the price they had on them and that they were still in stock! Cashier,Shirley was very pleasant.
      by
        • Recommended
        Great experience
        I order online products I need and then pick up usually the next day I have never had any issues with my orders friendly service
        by
          • Recommended
          Great Employees
          I love Shopping at the Gaylord store. The employees are always attentive and happy to help me find what I’m looking for.
          by
            Incredible customer service!
            Pam from paint department is professional, knowledgeable, interesting and has in-depth experience with professional painting. Her product knowledge is deep and her service skills unmatched!
            by
              • Recommended
              Friendly staff
              I always get the help I need. The staff is always friendly, the store is clean. Pam in paint is a color guru!! She has steered me right every time!
              by
                • Recommended
                Lawn mower and Echo power equipment.
                Very satisfied with the quality. Husband can find all his Echo 2 cycle mix for his chain saw.
                by
                  • Recommended
                  Great Paint Department
                  Pam showed us the results of polystain and gel stain over previously varnished basement woodwork saving us time and mess. We also had questions about it covering core doors. After we selected going with a semi-gloss in Glidden Willow Springs to match the walls painted in satin. We are very pleased with the assistance we got and results.
                  by
                    • Recommended
                    Exceptional customer service
                    I have shopped at several Home Depot's in the Detroit area and the Gaylord store far exceeds the service in the metro Detroit area. They are friendly and quick to help you find a product on the shelves. It's a pleasure to shop here!
                    by
                      • Recommended
                      Great Store With Everything That I Need
                      I buy all my household items, appliances, repair items, water softner salt, vent covers, anything that I need at Home Depot for a lower price. The quality of everything is as good as the other stores sell, but Home Depot is always a better price.
                      by
                        • Recommended
                        Great service
                        Love home depot the best service and very nice friendly employees
                        by
                          • Recommended
                          super helpful employees
                          Have been extremely satisfied with all of our business done at this GAYLORD MICHIGAN Home Depot. Everyone that works there literally will guide you to the aisle you need.
                          by
                            • Recommended
                            Home Depot Shopping
                            Several Items, plumbing, electrical, building supplies
                            by
                              • Recommended
                              Frendly staf very helpful.
                              I shop at this store a lot and the staff are always helpful.
                              by
                                • Recommended
                                My go to store
                                I use Home Depot a lot. As an avid DIYer, a homeowner and the maintenance guy for a rental, I visit HD at least twice a month for a wide variety of items. Staff is always friendly and helpful, and the older staff are often good sources of sage advice when I am tackling some project for the first time. I always look for stuff at HD first before trying anywhere else.
                                by
                                  Very friendly
                                  Had to replace our dehumidifier and they helped me get a 12 month financing deal.
                                  by
                                    • Recommended
                                    Sarah
                                    she was great, I didn't think anything could happen, she came thru for me.
                                    by
                                      • Recommended
                                      Happy employees
                                      Thank you Brian, Ryan, Susan, and Sandra. Also, the helpful people behind the paint counter.
                                      by
                                        • Recommended
                                        Great customer service
                                        Had sku confusion and employees made exceptions as item was same price, and got us out of there quick and satisfied. Good job
                                        by
                                          • Recommended
                                          Susan at customer service was so friendly and helpful
                                          We are remodeling kitchen and was sent an extra cabinet. We took it back for refund and Susan made it smooth. Also very helpful getting me info I needed to Oder parts that don’t come with appliances
                                          by
                                            • Recommended
                                            Refrigerator Purchase
                                            We bought a new refrigerator today and it was a very efficient process. Our Home Depot Project Specialist guided us through the appliance color selection, confirmed it was in stock, confirmed it was on sale, corrected an auto-ordering system option error, and explained the unit could be delivered in just 1 week from our order date and how we would be notified of delivery that day.
                                            by
                                              • Recommended
                                              Great service both professional and personal
                                              I work at Boyne Mountain and purchase many products that are needed for remodel in our condo's. We always get suburb service and the materials are nice quality.
                                              by
                                                • Recommended
                                                Great Selections
                                                Needed to buy a new microwave, they had our brand and they shipped right to my home.
                                                by
                                                  • Recommended
                                                  New kitchen
                                                  Sandra in appliances she’s top notch took care of everything I needed
                                                  by
                                                    • Recommended
                                                    Tasha was exceptionally professional and knowledgeable when I came inside to pay ahead for large load of mulch n compast
                                                    Great experince and love Home Depot
                                                    by
                                                      • Recommended
                                                      Lifeproof flooring is a great product
                                                      The life proof flooring is very durable and one of the best flooring products on the market in my opinion. We put 1200 ft.² of it in our new home.
                                                      by
                                                        • Recommended
                                                        Cashier Susan at the return counter is the best!
                                                        Store is clean and employees are friendly. If one doesn’t have an answer, which is rare they will find someone that does.
                                                        by
                                                          • Recommended
                                                          Service counter girl wasn't helpful...
                                                          She must have been having a bad day. Treated me with disdain...
                                                          by
                                                            • Recommended
                                                            Great Shopping Experience
                                                            Just purchased flooring and bathroom products.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 482 reviews

                                                              Nearby Stores

                                                              1700 Anderson Rd

                                                              Petoskey, MI 49770

                                                              26.26 mi

                                                              Pro Service Desk

                                                              (231)439-3974

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm