#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(239)274-1102
Tool & Truck Rental(239)274-1108
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Location
3402 Forum Blvd
Fort Myers, FL 33905
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Customer Store Reviews

  • 4.7 out of 818 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (818)
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Showing 1-30 of 818 reviews
Great shopping at Home Depot
I bought this refrigerator some time ago, it works great
by
    • Recommended
    Paint department
    He provided amazing customer service and helpful tips I got my project done ✔️ Thank you Marty for your kind service and support thumbs up 👍🏼
    by
      • Recommended
      N/A
      by
        • Recommended
        Great services, good employees 👏
        I brought this a couple months ago it's working so good 👍
        by
          • Recommended
          Great service
          I had bought paint today with my fiancée . The older gentleman in the paint department was very kind and sweet. He was quick to get the line down. He provided painting tips to us beginners. Overall I enjoyed this shopping trip experience as always.
          by
            • Recommended
            Best Home Depot in whole SWFL
            Big thanks to the best team, John and Craig the managers you guys Rock. Mary thank you for being always so kind and helpful. Luis the cashiers manager you are one in a million please never leave the store. Eddy and Tom what am excellent lumber Team thank you for being always so party with me . I love all of you guys it’s because of you I don’t go no where else to shop always back to my fabulous and favorite Home a Depot
            by
              Do not shop here
              Do not shop at this store… absolute crap show. Stuff everywhere, can not even navigate through isles, trash everywhere, lots of employees, no one working. Photo attached is one example of MANY isles blocked.
              by
                1 found this review helpful
                Tiling kit
                I decided to take on a do it yourself (DIY) project in my small kitchen and Home Depot had an affordable tiling kit of tools in a bucket that was so cost effective and useful.
                by
                  See Bill Cooper at Home Depot East for appliances
                  Hated having to shop for a new fridge but Bill Cooper made the process so easy. His knowledge of the brands was incredible! He was not pushy, listened to what we wanted and made appropriate recommendations. The whole experience was so enjoyable.
                  by
                    • Recommended
                    It all starts with upper management
                    Blame managers for the staff you see, or dont see, or can never find. Managers set the tone. Younger generational staff clueless to basic costumer service? Blame management training. Not enough staff, blame HS shareholders and their greedy bottom line profits.
                    by
                      Purchase
                      Thank you, the sales rep was amazingly nice thank you for all your help
                      by
                        Oskar from store#8444
                        I went in frustrated that my fridge was not working and needed one ASAP. Oskar was very knowledgeable and made suggestions which ultimately helped me make my decision on making the purchase. Oskar was very friendly and polite and his attitude made me feel at ease that I had made the right choice. Thank you Oskar. I would recommend him to all my friends and family members.
                        by
                          • Recommended
                          Great service
                          The self check out can be frustrating but the lately eliana has made it a lot easier. She’s very attentive to my questions
                          by
                            • Recommended
                            Customer
                            Thank you Jill for being knowledgeable for my needs at the store
                            by
                              • Recommended
                              Great features
                              They’re very good on what they do
                              by
                                • Recommended
                                Look no further.
                                Phenomenal staff at a well laid out and well stocked store. It’s my first choice/go to store for anything home improvement.
                                by
                                  Great Experience
                                  I went to look at Window Shades and with Bernie's ( salesperson) help I purchase a great pair.
                                  by
                                    • Recommended
                                    Location
                                    Convenient location and usually have what I need to purchase
                                    by
                                      • Recommended
                                      Ian remodel on FMB
                                      During our remodeling process from hurricane Ian we’ve dealt with a lot of businesses and organizations and we’ve found Home Depot to be very helpful both in price and service in these trying times Thank you
                                      by
                                        excellent customer service from the appliance department!!
                                        IT TOOK ME BUYING 4 REFRIDGERATORS BEFORE I FINALLY GOT THE RIGHT SIZE. IT WASN'T THE APPLIANCE DEPARTMENTS FAULT BUT THEY DID A GREAT JOB HELPING ME FIGURE OUT JUST WHAT I NEEDED! OSKAR AND STANLEY HAVE BOTH HELPED IN THE LAST MONTH AND I AM THRILLED THEY DID. THEY BOTH TOOK THE TIME THAT WAS NEEDED TO FIGURE OUT WHAT I NEEDED.
                                        by
                                          • Recommended
                                          Convenient and Busy Location
                                          The Ft. Myers East store is conveniently located for us and has the products we need. Solid all around, to be honest.
                                          by
                                            Awesome Guy!
                                            Mr. Bill Cooper took care of me when I bought my front loader GE washer machine
                                            by
                                              • Recommended
                                              Great staff
                                              The staff at this store are wonderful!
                                              by
                                                • Recommended
                                                Had the pleasure of meeting with the most respectful, polite, and patient employee at the Home Depot at the Forum today
                                                Miss Olivia from the customer service department. Changed my whole perspective on the employees that work in Home Depot. She needs a raise, bonus, or a metal/ trophy as an award for her customer service skills. By far way beyond my expectations I had for the employees there.
                                                by
                                                  • Recommended
                                                  Great Shopping experience
                                                  We bought our fridge, but we will get IT delivered soon. We get exactly the day, as we asked for. Very excited together it before Christmas.
                                                  by
                                                    • Recommended
                                                    Kudos to Rhonda
                                                    I had an extremely disappointing installation experience. Rhonda was summoned to handle my complaints. She was very understanding and empathetic. She did her best to remedy the situation to the best of her ability. Through her calm demeanor she was able to keep a very unhappy customer (me) from escalating. I know that the delivery, installation crew is 3rd party and hold nothing against the local Home Depot crew. I just won't be ordering any more appliances with installation. Thanks Rhonda for your help!
                                                    by
                                                      • Recommended
                                                      Poinsettias
                                                      I love the Black Friday sale on poinsettias. This years poinsettias are so full of red leaves. I always by like 10 or more and put them on my driveway. They look beautiful!
                                                      by
                                                        • Recommended
                                                        Above & beyond customer service!
                                                        My wife & I stopped at 3 stores for window washing fluid before finally stopping at Home Depot. Of course their shelf was empty of window washing fluid & after 2 hardware employees gave up after a couple minutes of searching we found Eric who went way beyond our expectations for customer service. He spent almost 15 minutes going around that store to try & find this product. He found it & found someone who could use the machine to get it down from a pallet on the top shelf. The reason we’re impressed is that Eric is in a wheelchair. We got almost no service from 2 employees who could walk & this man spent that amount of time looking for a single product for us. My wife & I were impressed & here I am now writing this review for her!
                                                        by
                                                          • Recommended
                                                          Great customer service.
                                                          customer service friendly and eager to help from start to finish
                                                          by
                                                            • Recommended
                                                            Great place to buy major appliances
                                                            Oscar is very knowledgeable and a great listener to assess a customers wants and needs in major appliances.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 818 reviews

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