Reviews for Florence,SC #8580

I love homedepot products, tools,plumbing,lumber they have everything! Very clean store & they work as a team i been in Remodeling 40 years this is best store ever!

Sandra went above and beyond!

I bought my hvac system for my home and they were very professional explaining every step of the project also they gave me a great deal!!!

I was very pleased with the employee that waited on me , She was absolutely very friendly and very knowledgeable,,,

Quality and quantity were met!

Brittany was the cashier on my visit and was a pleasure. Very friendly and courteous

This store has everything you need to do a home improvement job. In my opinion it has the one thing that keeps me coming back. That one thing is Knowledgeable people that can look at your problem and fine a solution.

My husband and i came in to the store today to buy some gardening essentials for our yard. Delisa greeted us upon arrival in the garden center, made sure there was nothing we needed assistance with and was extremely pleasant during the checkout process. The garden center was very neat and clean and everything that we needed was very easy to find. Highly recommend this store.

This Home Depot seems to value its customers in a time when most places seem to loathe them. Ebony was so helpful at the checkout and we didn't have to wait at all for it.

12/16/23 I purchased a GE FRENCH DOOR REFRIGERATOR. I had the great fortune of having Kristini assist me in this purchase. Patient, professional and detailed in her explanation throughout the purchase. Answered all of my questions, sometimes twice. She made this a great experience coming to Home Depot.

Raquel is very helpful each time I go here.

Catina and Sandra both displayed great customer services on yesterday.

Poor customer service. Management is task driven not customer driven and it shows

Good that’s all everything can always use improvement

Opened up an account online, went to the store to use it and the cashier said it didn’t work. I called Citibank…they said the cashier should have used the barcode sent to me on my phone. I had shown the cashier the barcode and she said she couldn’t use it. She also said customer service would not be able to assist me and I should have opened the account in the store in order to receive my discount. Citibank said that was not so and this confusion on Home Depot’s part should’ve never happened.

Purchase of a new refrigerator was quick and painless. I'm often hesitant using personal credit for purchases and was set on cash for my item of choice. However, the temptation of saving additional cost of applying for a Home Depot credit card I gave it a shot. Home Depot made it simply easy to apply for a credit card and quickly approved. I couldn't of been happier with the outcome of the assistance and ease of not having to come out of pocket up front.

Bridget in customer service is awesome. Exceeded my expectations. Very patient and professional.

This store has the dishwasher we was looking for we are very pleased with our shopping trip today and the customer service was a big help as well.

This store was clean & employees were so helpful especially Charles Simmons!

Employee Jada very helpful - above and beyond.

I always battle with my husband to shop at Home Depot instead of other places and the service today won the battle for me!

Every time Bridgett waits on me it’s a pleasant experience. The same as when Kelli waits on me.

This Home Depot is the best that I have been to. I just wish there was a location on the southern area of Florence.

Could not get anyone to assist me or point me in the right direction for a plumbing part I was looking for. I asked twice for assistance. I finally found it by going to the website. I even checked myself out!

Stay at home, there’s nobody at this store willing to help anyone or work! Management sticks, Alan Josephs is one of them

Great price on flowers!

Great customer service. The staff was very knowledgeable about there products and willing to assist. We found everything we needed.

I went into the store on 19 April to purchase 2 doors that website said was in stock. Employee in Millwork checked and confirmed doors were in stock. I paid for doors and told employee my contractor would pick up doors no earlier than 25 April. On 30 April, we went into store to make sure doors were in stock, since contractor was to come on 1 May to hang doors. One of two doors had been resold to someone else. At no point during the transaction or thereafter did anyone tell me I needed to have doors picked up by a certain date. Even on 30 April, when we were in store to check on doors, no one told us we needed to pick up the one door that they did still have in stock. Today, 2 May, we were going to go pick up the remaining door and it, too, had been resold. Absolutely atrocious service. I asked specifically about needing to take doors at time of purchase and was assured by employee that once the doors were paid for, they were mine and would be there for contractor to pick up. Now, we've been told there is no way to know if/when doors will be restocked and my install has been delayed indefinitely.

I purchased a Graco X7 Airless Sprayer and was very pleased with the price and quality of this sprayer. I have already used it and operation was a breeze with the instruction placard that was provided. Clean up was also very easy with the garden hose adapter that came with the unit. Employee was super nice!

Great Home Depot.. very friendly employees