#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(203)256-3429
Tool & Truck Rental(203)256-3400
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
541 Kings Hwy Cut-off
Fairfield, CT 06824
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Customer Store Reviews

  • 4.7 out of 541 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (541)
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Showing 1-30 of 541 reviews
Asifur Muhammed Rahman - Flooring Specialist Extraordinaire
If you need a carpet, you MUST work with Asifur Muhammed Rahman, Flooring Specialist. He is friendly, knowledgeable and a complete professional. He takes good care of his customers. It was a pleasure working with him and he helped save me some money. He is not good, HE IS GREAT!!! Thank you Home Depot!
by
    • Recommended
    Good service
    The cashier was very nice. It was unfortunate that the customer in front of me was being very rude and nasty to her for no good reason. I felt bad for her. She handled it very well and was very professional about it. The employees in the store were pretty nice too. Better than some locations.
    by
      • Recommended
      Excellent store!
      I find workers in this store are most polite and helpful.... Also, good amount of merchandise.... Checking out is easy...
      by
        • Recommended
        Great Experience
        The Homedepot store in Fairfield, CT has always provided me good customer service at mostly every visit. I would travel to Fairfield than the store in my town of Bridgeport.
        by
          • Recommended
          Friendly staff, great service and fast checkout
          I go in couple times a week and its always great.
          by
            • Recommended
            Excellent cust. service
            I have an issue with the promo for thermostats from energize CT at the Trumbull store, they couldn't help & put me on the phone for over an hour & I missed my sons Eagle board of review. Next I went to the Fairfield store where Greg & Irene went over and above to help me with my project while I'm still waiting from a response from online customer service's and probably will never hear back from them. Thanks For the timely & excellent customer service Greg & Irene.
            by
              • Recommended
              First Choice Location
              Always a good experience shopping at Home Depot in Fairfield -- it's my "go to" location.
              by
                • Recommended
                Review
                Katie is so helpful and very kind she is apsolutely greatest thank you Katie for allways helping when there is a need for help.
                by
                  • Recommended
                  Great service!!
                  I bough special material at Home Depot, the personal at Prodesk are professionals that take their time to help me with all products I need.
                  by
                    • Recommended
                    Great store
                    Love the Fairfield Home Depot. I am closer to several others, but I always drive to the Fairfield store because the parking is usually fairly easy, the staff is always usually available and very friendly and helpful. Always a pleasant experience when I go to the Fairfield Home Depot.
                    by
                      • Recommended
                      Got Great Help from Vernal, the Plumbing Specialist at this Home Depot
                      I had a particularly challenging plumbing application. Vernal stayed with me and help me meet the challenge of putting together a solution
                      by
                        • Recommended
                        Best experience ever!
                        I went into the Fairfield Home Depot to shop for Kitchen appliances, and was greeted by Jessy. She was extremely helpful and patient while I try to figure out what brand, and size of appliances would work for me. She was attentive, and listened to my needs. In doing so was able to help me understand the difference in size and height of the fridge, and the type of stove that would be right for me. She made me feel like I was the most important person in the store. Based on my experience with her I will definitely shop there again. Thanks Jessy for all your help!
                        by
                          • Recommended
                          Knowledgeable assistance at sales checkout!
                          Many thanks for sale cashier assistance with EVELINE.
                          by
                            • Recommended
                            Helpful.
                            Your cashiers and support staff are sooo helpful. Just ask. They have the answers and show you just where you can find the items you want. That is a blessing.
                            by
                              • Recommended
                              grat service at pro desk
                              I bought roofing materials fast and easy
                              by
                                • Recommended
                                Tia needs to be made ASM
                                Tia and Trevin are amazing. I had their full attention and service as soon as I mentioned what I wanted to buy. Tia even artfully sidestepped the boomer associate who tried to talk over her and give me misinformation after I already knew I was buying 2 pallets of an item and the other associate tried to tell me it wasn't in stock. Tia is truly a gem. I'm serious. You need to give her a title to back up her skills so other older male associates won't look down on her. Trevin is A+ as well.
                                by
                                  • Recommended
                                  Excellent Customer Service
                                  This store I visit since open, and is by far the best service. All greeting wether busy or not and employees are 99% knowleable. Glad to have them near. I even come here just because.
                                  by
                                    • Recommended
                                    Great helpful employees
                                    I found exactly what I needed.
                                    by
                                      • Recommended
                                      Great Pro Desk Service
                                      The Pro Desk at the Fairfield Home Depot is a cut above all the rest in the area - this not only includes Home Depot stores but all other building material suppliers in lower Fairfield county. There is clear difference between this location and the others just north and south of it. We are directing more purchases to this store as a result of their professionalism and attention to our business needs.
                                      by
                                        • Recommended
                                        Fairfield Home Depot
                                        Got amazing help while shopping today. Very friendly and helpful
                                        by
                                          • Recommended
                                          Great customer service
                                          Fairfield staff are excellent and quite knowledgeable.
                                          by
                                            • Recommended
                                            Tremendous Help in Pro Services
                                            Jeannette in Pro Services couldn't have been more helpful, great overall experience.
                                            by
                                              • Recommended
                                              Great Cashier
                                              I had a Great Experience with my Cashier Wendy! She was Polite, Friendly, Knowledgeable and Helpful from the Moment I started my transaction! Wendy made sure I had everything I needed and was all set when I was done!
                                              by
                                                • Recommended
                                                OMG someone asked if I needed help!
                                                Great location. Never even been able to make eyecontact with anyone at other stores. This Home Depot has helpful and had kind workers. Imagine that :)
                                                by
                                                  • Recommended
                                                  Memorial day
                                                  Chunyang was an amazing help! He is a wonderful employee at home depot and a great help to many. I go to ffld home depot just to deal with him. great employee great store!
                                                  by
                                                    • Recommended
                                                    Great employees
                                                    Today my Home Depot trip made my day better!! Gus in customer service is a fantastic person!! We need more ppl like him!!
                                                    by
                                                      • Recommended
                                                      Professional service from Pro Desk
                                                      Jason was able to help me over the phone to locate fencing in the warehouse, step me through process of signing up for Pro Extra and getting my ppmaterials sent to Westchester NY enabling my project to begin! Something my local home depots could not accomplish! Thank you Jason the rest of the representatives who helped out.
                                                      by
                                                        • Recommended
                                                        Outstanding customer service
                                                        Every time I walk into this particular store I’m greeted by many happy faces willing to help my shopping needs. Very satisfied
                                                        by
                                                          • Recommended
                                                          Women Helping Women
                                                          I had three separate encounters with a need for help. Rebecca helped find a solution to a problem I was having looking for a tool that didn’t exist. Chelsea saw me struggling at the self check and came right over to help. Then Eva stepped in and saved the day by solving the technical issue with the check out kiosk. All were friendly, patient, attentive and professional. A quick trip to Home Depot became a reminder of how it takes a village!
                                                          by
                                                            • Recommended
                                                            Great employee Irene
                                                            Irene made a return and new purchase very easy
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 541 reviews

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