#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(941)698-7402
Store Hours
Mon-Sat: 6:00am - 9:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
12621 Mccall Road
Port Charlotte, FL 33981
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Customer Store Reviews

  • 4.7 out of 771 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (771)
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Showing 1-30 of 771 reviews
Disorganized and cluttered, too many employees standing around, out of stock is common
This is actually the ENGLEWOOD store! Almost $20 for this rigid flex duct. I could stick my finger through the gaps where the collars were attached to the duct! Not worth the hassle of going back to the store in hope of finding a better one. I wrapped the collars with aluminum tape to close up the gaps. I recommend that you open the bag and inspect it before taking it home.
by
    Your staff is premium.
    From the moment I walked in the store your staff was super friendly, very helpful. Whatever your management staff are doing at true store shows up through the employees on the floor. It’s a pleasure doing business at your store.
    by
      • Recommended
      nice people
      always a great experience
      by
        Very helpful staff
        One of the reasons my husband and I prefer Home Depot to the other big box store is the quality and helpfulness of the employee there. I could not locate a part and Brian and Nancy were able to find it for me! It saved us an extra trip and made my day! Thank you!
        by
          • Recommended
          Great floor staff today! Very helpful with input on products
          A very pleasant and refreshing experience today!
          by
            • Recommended
            Glad they’re in my neighborhood!!
            I’m a widow. Hired a guy to paint the exterior of my house. I had to get the paint. Know little about paint. Bill in the paint dept. was just who I needed. Matched the color exactly, mixed it up, even made sure I asked for someone to carry it to my car (5 gal. bucket)
            by
              • Recommended
              people
              Most departments have people with experience in completing projects I have needed
              by
                • Recommended
                BUILDING PERMIT REQUIRED
                It was never spelled out from the beginning that a County buiding permit was required for installation of a replacement screen door. Nothing posted at the display section. We were charged $195. For the permit☹️🙃
                by
                  2 found this review helpful
                  Customer service
                  Tom and customer service has been extremely helpful to me at several different visits.
                  by
                    • Recommended
                    Great Customer Service
                    Had difficulty placing an online order with a Canadian credit card. Tammy was able to get the order place for us.
                    by
                      • Recommended
                      You should visit
                      It’s a large clean store with a great diversity and range of stock. The staff are very friendly and knowledgeable and will find what you are looking for if it is in stock. Well worth the visit.
                      by
                        • Recommended
                        Great Customer Service..knowledgeable employees
                        Everyone from customer service to countertop design to lumber has been great.
                        by
                          • Recommended
                          People make the sales
                          We went to shop for a refrigerator on a Monday. By Thursday we ended up buying a refrigerator, dishwasher, microwave and stove. The salesperson Grace Dorety was exceptional. She was there all week and we appreciate her knowledge. She knows the products. Helpful in all ways. Good selection of products as well.
                          by
                            • Recommended
                            Helpful
                            Found Katie Marie and Van very helpful and knowledgeable.
                            by
                              • Recommended
                              great employees
                              Just bought all new kitchen appliances there about a month ago and very happy with the whole process from purchase to delivery and installation.
                              by
                                • Recommended
                                Nice store
                                Staff is friendly and helpful. A pleasure to shop here.
                                by
                                  • Recommended
                                  Great Shopping experience
                                  Always a pleasant shopping trip, friendly efficient staff.
                                  by
                                    Employee’s
                                    Everyone one of the employee’s here are rock stars, including Colleen, and Matt H. Keep up the good work!
                                    by
                                      • Recommended
                                      Very caring and helpful staff
                                      I had an unusual circumstance with a purchase and the manager went above and beyond to help me resolve it. The customer service at this store is absolutely the best. They really care about their customers.
                                      by
                                        • Recommended
                                        Great shopping experience
                                        Always have a good experience @ this store. Employees are helpful & knowledgeable. Now that there is a traffic light on main road, it makes the shopping experience even better!
                                        by
                                          • Recommended
                                          Clean and stocked
                                          Always easy access, items in stock, friendly staff.
                                          by
                                            A+ CUSTOMER SERVICE
                                            HELPFUL, PATIENT AND QUICK.
                                            by
                                              • Recommended
                                              ONLY Self Check out Available
                                              This is twice in a week. I have left a cart full of items because I refuse to ring my self up. Yes if I have one or two items that's great but not a cartful. So, since you didn't want to pay someone to ring me up, you can pay someone to put my stuff back. Thank you for saving me a lot of money...
                                              by
                                                1 found this review helpful
                                                Very helpful associate
                                                Always have found the associates at this store very helpful. But today Grace Dorety was outstanding with helping use order appliances!
                                                by
                                                  • Recommended
                                                  Summer service
                                                  I’ve gone Several Times going to this particular store in recent weeks. A younger fella named Zach extremely great guy and helpful and caring a lovely lady at customer service named Karen. They are part of a whole that make this particular store a Home Depot shopping experience pleasant to remember.
                                                  by
                                                    • Recommended
                                                    Staff and team are great! Assembly team, not so much
                                                    I will still give 5 stars because my experience was great. I purchased a New Cub Cadet LT46. I may be off on the names so please excuse me. But the Cashier (Alex?) as well as Levi, were absolute amazing at making sure I was taken care of properly and happy. The store Manager on shift at the time, (Jenny?) was super sweet. I had my 2 year old daughter and wife with me. She brought my baby girl a lollipop and a cute little project to take home and build. The gentleman who helped me load the tractor (Brian R) was awesome! He even showed me a few tips and tricks about the tractor. He seemed to be very well knowledgable on the product! My biggest complaint is big, but I can not take it out on the employees at the store, as I know they are not the specific ones who assembled it. The seat has 2 bolts to hold it on, 1 was finger tight, the other bolt was missing completely. I had to come back and buy a new one, to use my new tractor. The headlights were not hooked up, the battery was not connected, and there was no oil in the engine. (I am not sure if this is how they are supposed to come, if so, it should definitely be noted or mentioned before delivery) Also one of the clips the hold the plastics on, is broken already and the hood flops around. These are easy fixes, but incredibly annoying when spending a large amount of money on a new piece of equipment.
                                                    by
                                                      • Recommended
                                                      1 found this review helpful
                                                      Best Home Depot I've ever shopped at!
                                                      Best Home Depot I've ever shopped at! Thanks to great employees like Alan in the plumbing department!
                                                      by
                                                        Excellent Customer service
                                                        Thank you employee Patty Pete (plumbing) for helping us with our new portable a/c unit. We had a wonderful, cool nights sleep thanks to you!
                                                        by
                                                          • Recommended
                                                          Easy to make purchase
                                                          Purchased a new stove very easy
                                                          by
                                                            • Recommended
                                                            Associate Help
                                                            I had an Associate that took her time and explained an alternative to my project which saved me a good amount of money.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 771 reviews

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