#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(678)284-6609
Tool & Truck Rental(678)284-6615
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
65 Fairview Road
Ellenwood, GA 30294
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Customer Store Reviews

  • 4.5 out of 499 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (499)
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Showing 1-30 of 499 reviews
Great service
Donnavin was extremely kind professional and helpful. He helped us with our purchase of 2 five gallons of Bher water proofing stain and & sealer. Although he was extremely busy as there were several customers, he was professional to each, and everyone of them. We appreciated his professional service. He was very kind a true gentleman. He knew what he was doing and did and exceptional job. Great customer service. He deserves recognition. Toni, the cashier was also very knowledgeable and awesome!
by
    • Recommended
    My go to store
    The staff at this store is always helpful and very approachable. If I can not find what I need someone is near and willing to help.
    by
      • Recommended
      Great associates
      Everyone friendly, professional, courteous, and helpful.
      by
        • Recommended
        Blinds returned
        I bought these blinds about 2 months ago, but I didn’t bother to try to put them up until Thanksgiving. Upon placing one of the panels on a door, I found I hadn’t measured correctly, and it was too short. Home Depot instantly refunded my purchase and looked up my receipt information. I was so thankful. They didn’t give me any grief or hassle
        by
          • Recommended
          Great cashiers!
          Thank you Allison for your help!!!!!!!!!! I wish all cashiers were nice like you
          by
            • Recommended
            Great Home Depot store
            Great opportunities to buy a plethora of home items especially at military discount located in a convenient location for locals.
            by
              • Recommended
              Our Toilet Experience
              We went to another Home Depot and was totally convince that we needed to shop at another home improvement store; however, after giving the Ellenwood, GA Home Deport a chance and having Victor as the person who helped us, we will shop now only at the Ellenwood store.
              by
                • Recommended
                Great Customer Service
                This week I had the pleasure of being assisted by Aamir at the Ellenwood Home Depot in the Home and Garden Department. I had to make not one but two trips which required having my items loaded on my truck. On both visits I found Aamir to be very friendly, efficient and more than happy to assist. He made sure everything was loaded properly and securely. Great customer service! Thank You Aamir.
                by
                  Allison was amazing!
                  I had 3 things to purchase. I tend to delay going to Home Depot because I thought it’s really not set up for everyday people. I tend to wander around trying to find things. This particular visit Allison (the wandering) cashier saw me and helped me find all 3 items quickly and took me to each item herself and didn’t just give me an isle number. Thank you Allison! You are doing a great job! You went above and beyond!
                  by
                    • Recommended
                    Clean and organized
                    This store is always on point. It's always neat, clean and organized. The staff is very helpful especially when you are an amateur (like me)and you have no idea what you are looking for.
                    by
                      • Recommended
                      Great store
                      Although there is a Home Fepot closer to my home, I tend to shop at this location due to the availability of product, and the helpfulness of employees.
                      by
                        1 found this review helpful
                        Great customer service!! Keep up the good work!!!
                        I was happy to get my umbrellas @ the ellenwood location!
                        by
                          • Recommended
                          Great Security doors
                          Bought this door after careful review of many others and price was reasonable. love the door and it looks good.
                          by
                            • Recommended
                            Bought new electric water heater
                            Sent my husband, son and contractor to purchase and Jackie helped simplify our check out with ease and explaining all the warranties. Thank you so much for your exceptional service today!
                            by
                              • Recommended
                              The girls at the exchange desk were absolutely out of this world. They were so friendly.
                              All the girls at the exchange desk were absolutely top-notch
                              by
                                • Recommended
                                Customer service
                                Great experience shopping here this Home Depot has great customer service.
                                by
                                  • Recommended
                                  Lack of experienced help
                                  I've been shopping here for years, and notice that customer service has fallen off tremendously. I seem to get some one will be right with you when help is needed, not how can I help you. This location has caused a lot of time and frustration because of associate unwilling to see the customer desire all the way through.
                                  by
                                    Five star service!
                                    Sandra provided the best customer service we have experienced in a long time! We were so thankful, we will definitely return to this location!
                                    by
                                      • Recommended
                                      Shopping
                                      Good store to visit for merchandise
                                      by
                                        • Recommended
                                        Not particularly friendly store
                                        Nobody was friendly or helpful. We had boards cut in half and they were cut wrong
                                        by
                                          Claude is amazing
                                          Claude had us in and out. Thank you Claude
                                          by
                                            • Recommended
                                            Excellent Customer Service
                                            I frequently visit this location and the customer service has greatly improved over the last year or so, I really like shopping I my own neighborhood.
                                            by
                                              • Recommended
                                              Horrible experience
                                              The customer service cashiers can be a little more friendlier. I mean you just never know who you encounter. I'm a Home Depot credit card holder, and I hate having this experience. It makes me not want to use my credit card or go to this location again. They definitely need to bring back customer service classes.
                                              by
                                                Great Customer service
                                                I went two separate days but I would like to say these 3 employees are amazing and they went above and beyond just to help me. I would like to recognize Maria in flooring, Andra, and Jamilah. Just the concern with helping making sure you have everything and if you can’t find it looking for it makes the experience that much better.
                                                by
                                                  • Recommended
                                                  Outstanding Service
                                                  Shopping at this store is always a great experience. Each employee goes out of their way to help in any way they can. Steven was a great help as we ordered cabinets for our church fellowship hall!
                                                  by
                                                    • Recommended
                                                    Great staff!!
                                                    I have received excellent customer service, product information and direct assistance from Dorrell, Johnny and Shirley ar this location. I don't want to go to another location. There's no need!!
                                                    by
                                                      • Recommended
                                                      Great customer service!!
                                                      Everyone at this store have great customer service and friendly service. They truly make me feel welcome.
                                                      by
                                                        • Recommended
                                                        Politeness
                                                        Politeness and being helpful goes a long way. Every employee spoke and asked if I needed assistance. We all know what it’s like to be working and have a long laundry list of things to do, or just plain don’t want to be bothered. I didn’t feel resistant to assist from any of the employees and tha was great to experience.
                                                        by
                                                          • Recommended
                                                          1 found this review helpful
                                                          Stay out of this store
                                                          This is sorriest excuse for a home depot there has ever been. I overall prefer home depots generally, but this is the worst of their stores I've ever been in. The staff are lazy and unhelpful. Shop Home Depot, but do it somewhere else
                                                          by
                                                            Super helpful employee
                                                            My wife and I had been looking for a bulb for a week now that would help me work so much more easily being able to see, employee John S. went out of his way to find it even though it was not necessarily in the correct place. Inventory showed 8 and there was none on the shelf. Love this location, they are always happy to help
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 499 reviews

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