#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(847)534-5402
Tool & Truck Rental(847)534-5408
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
600 Meacham Rd
Elk Grove Village, IL 60007
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Customer Store Reviews

  • 4.7 out of 542 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (542)
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Showing 1-30 of 542 reviews
Delivered our expensive item elsewhere
We bought a $400 skeleton for delivery. The store delivered it to a house down the street from us with a completely different address. The store would not pick the item up and bring it to our home so we had to get a dolly and pull it down the road to our home as it was in a large heavy box. This was a costly mistake to make and it doesn’t seem like any one even cares that they were that wreck less. We had to search for the item in our neighborhood and haul it home.
by
    Great store.
    Ask for Harry. He really knows his stuff.
    by
      • Recommended
      do not ordert online
      still wating for them tov figure it out. already got refunds on 2 of 4 ordrs, all 4 times i went to pick upmand followe app. i received nothing. 4 ties and i got ZERO.
      by
        Good store & staff!
        I needed to purchase some carpet cleaning supplies today and was not sure exactly which products would be best. Employee Harry Gallios was a huge help, making asking about what my needs were and making great recommendations. He's an awesome employee!
        by
          • Recommended
          Wonderful Experience
          Ruksana helped me to find the best way for me to save some money for my purchases. She advised me on the best deal for a vertical blind for my home remodeling. I am very pleased with this Home Depot location, as they continue to make my shopping experiences above and beyond. I have nothing but reputable things to say about this establishment, customer service, hospitality and friendly environment. This is my home away from home.
          by
            • Recommended
            Best Home Depot!
            Very organized and clean. Seriously the best and most helpful employees
            by
              • Recommended
              Clean nice and in stock
              Been here several times lately. Store is always clean and associates always nice. Store is stocked nicely .
              by
                • Recommended
                Top Quality Management
                Store has exceptional management and customer service. They are quick to respond and are always willing to work with you to trouble shoot issues. As a GC this is critical to my operation and I will be a customer for a long time of this store because of the team at this store.
                by
                  Employees
                  So happy with all employees very helpful.
                  by
                    • Recommended
                    Great Service
                    The workers are fantastic . Good service
                    by
                      • Recommended
                      Thank you Home Depot!
                      Great deal on buying multiple appliances. Had a hiccup getting the discount, but after going through 6 super helpful nice employees, I got my discount. Thank you.
                      by
                        The store is clean and everything you need is there
                        I brought a plant a month ago and I can’t find it no where . Only home depot has the plant I always wanted to get.
                        by
                          • Recommended
                          Brian
                          Brian was amazing so friendly and helpful.
                          by
                            Very nice customer service staff!
                            Katie in your customer service area was awesome! She is friendly and helpful and we very much appreciated her kindness and smile!
                            by
                              • Recommended
                              Lots of good ideas
                              I purchased patio blocks and I am very happy with the way the patio turned out. I am glad we went to Home Depot. The staff was friendly and very helpful and there was a lot to choose from.
                              by
                                • Recommended
                                Employee assistance
                                I have had great help from the employees. In March, the plumbing employee was very helpful with a sump pump and backup system purchase. Also, the checkout supervisor was very helpful. In April, the customer service employee and supervisor were very good with completing an online purchase of a dining set and chairs for out of state delivery.
                                by
                                  The staff
                                  The people at the register are all very nice and helpful
                                  by
                                    • Recommended
                                    Great Service and great selection
                                    This location has a great selection and is well stocked. Most importantly, the staff is knowledgeable and friendly
                                    by
                                      • Recommended
                                      Great job quick service
                                      Great job quick service
                                      by
                                        • Recommended
                                        How to get helpful service in Door Installation
                                        Chuck in the Door Department at the Meacham Rd store in Elk Grove Village, Illinois, was very helpful and informative. He explains things well and makes the sale easier. He is knowledgeable and friendly with tips to help with my purchase. He needs to train the other associates to follow his selling skills and knowledge of the products, the process, and the best way to set up an installation.
                                        by
                                          • Recommended
                                          Rachel at the pros register was awesome
                                          Rachel at the pros register was awesome Very friendly very helpful great attitude one of the best employees I seen at a Home Depot yet
                                          by
                                            • Recommended
                                            Poor customer service in garden center
                                            3 registers. Clerks couold not get any of them to work. After waiting in rain for about 10 minutes, we were sent to pay inside. Clerk inside store said I should have paid outdoors. I told her what happened, she argued about it.??
                                            by
                                              A wonderful shopping experience
                                              I shopped at HD today and was waited on by one of the best sales associates ever. Her name was Deitra at the Elk Grove, IL store and she absolutely made my day.
                                              by
                                                • Recommended
                                                Great associate
                                                I was extremely please with the service that Kurt in the flooring department provided. Answered all my questions and was very acknowledgeable. Thank you Kurt I will definitely come back and look for u if I need any future help with anything.
                                                by
                                                  • Recommended
                                                  Wonderful help and service
                                                  I bought flooring and blinds from this store and was incredibly impressed with the time and energy from the staff, Joaquin and Jeff L. ! They made sure we were knowledgeable about the products and were satisfied with our purchase.
                                                  by
                                                    • Recommended
                                                    Excellent customer service
                                                    Excellent customer service Purchased A couple of items had an issue on the return store manager Ryan and Susan return cashier representative were very helpful and gracious in figuring out a solution This Home Depot is usually very well stacked rarely have I encountered anything out of stock If you have questions usually you can find an employee and they will direct you most HD employees will ask you if you need assistance at this store..
                                                    by
                                                      • Recommended
                                                      good selection and helpful employees
                                                      employee helped with my purchase.
                                                      by
                                                        • Recommended
                                                        My Home Depot
                                                        The 1st and usually the only HD I go to! Laura at Pro Desk is awesome1
                                                        by
                                                          • Recommended
                                                          Cashier was GREAT
                                                          I'm writing this because Lukas the cashier was kind, professional and had a great customer service attitude vs one of the other people who was NOT helpful and made me feel like the price problem was my problem. If it wasn't for Lukas I would have left my cart full and left the store. Kudos to Lukas
                                                          by
                                                            • Recommended
                                                            Great staff and customer service.
                                                            You cannot go to a home depot and not find the help and assistance you need. Great experience and most knowledgeable staff ever.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 542 reviews

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