#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(270)360-5404
Tool & Truck Rental(270)360-5410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1510 Ring Rd
Elizabethtown, KY 42701
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Customer Store Reviews

  • 4.7 out of 521 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (521)
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Showing 1-30 of 521 reviews
GREAT LIVE CHRISTMAS TREES!
We bought our Live Frasier Fur Christmas tree here this year and last year! Beautiful trees at a Great Price! We'll buy our trees here every year!
by
    • Recommended
    Great Garden Center!
    Good selection of plants; fantastic customer service.
    by
      • Recommended
      BOTCHED HOME APPLIANCE INSTALL
      I just bought a new dishwasher. For it to be delivered and installed I was charged an extra fee. The crew who showed up took my old dishwasher out but when it came time to install the new one they did not know what they were doing. These guys were not plumbers or electricians and had no idea how to rig the drain hose or connect the power cord. They just gave up and left. Now I have a useless appliance and since they tore out all the old connections I have crawl up under the sink and fix it all myself. Totally unprofessional. The installation crew are glorified delivery men and the store is charging extra like these guys are trained. In short installation is a total ripoff and created more headaches for me.
      by
        Awesome Store
        Employees at the E-town Home Depot Store provides great customer service!!
        by
          • Recommended
          Friendly
          Friendly and super helpful
          by
            • Recommended
            Everybody is Helpful
            Everybody is friendly and helpful here. I'm still getting used to "Southern Hospitality" after moving here.
            by
              wonderful store
              everyone was great! such caring and helpful individuals! Love shopping g at Elizabethtown Home Depo
              by
                • Recommended
                Our experience was terrific
                We will choose this store in the future
                by
                  • Recommended
                  Customer associate
                  I went to Home Depot today too but some plumbing supplies Ricky use to be in plumbing dept. but has move to milling Dept. but he went out of his way today to help me purchase some items out of plumbing dept he has help me pass to fix other do it yourself problems he is a great help to those like me who are not a plumber well done sir you are a credit to all your customers and Home Depot as a whole thank you so much
                  by
                    • Recommended
                    Amazing service
                    The staff at this store are always so friendly and helpful. Each visit is better than the previous.
                    by
                      • Recommended
                      Friendly staff/Lack of knowledge
                      Went to the store to buy wiring, conduit, break box, and some extra outlet boxes for a sub panel project. The employees were friendly but had little to no knowledge regarding electrical work and was unable to assist. Also employees said they didn’t carry #2 or 2-2-2-4 aluminum wiring or the 6/3 copper wiring.
                      by
                        One fine group of People
                        Had help from Allana and Logan they are great ladies
                        by
                          Love this store!
                          The employees are super friendly and helpful! I didn't have to hunt down an associate to ask for help. They are not pushy but they are easily found. Store is clean and neat. This is my go to store for all of my home improvement needs
                          by
                            • Recommended
                            Fantastic customer service
                            A fantastic customer service experience made possible by the team of home depot elizabethtown ky. People with good old fashion values that still recognize the importance of customer service!
                            by
                              • Recommended
                              Quality products
                              Have been shopping at this store for about 5 or 6 years is an excellent place to shop for home improvement items and all yard items. They have excellent quality items at great prices , with quick delivery to your home.
                              by
                                • Recommended
                                Ignored-Bad Customer Service
                                Employee stared right at me for a couple of minutes. Didn’t speak to me. Another employee showed up. They talked about non work topics. After a couple of minutes, the original employee finally asked me what I needed. Continued talking to the second employ about not work topics. Wouldn’t have been a problem except, she couldn’t seem to mix the paint I needed and talk at the same time so she would stop working when talking.
                                by
                                  Wonderful employees
                                  The associate who helped me was incredibly friendly and really knew how treat customers. She was also very knowledgeable regarding her area.
                                  by
                                    • Recommended
                                    great service
                                    very clean fast service
                                    by
                                      • Recommended
                                      Good products, good folks!
                                      My last Whrilpool washer lasted 23 years,! Just got a new one delivered Monday loving it too.
                                      by
                                        • Recommended
                                        Outstanding service provided by employee, Greg Went!
                                        Determined effort by employee Greg Went to help me solve a difficult problem, even remaining a bit beyond his quitting time in order to do so!
                                        by
                                          • Recommended
                                          Bad customer service
                                          Hispanic man I’m customer service is so rude and doesn’t like helping customers. Other workers will stand around and talk to each other while completely ignoring customers in need of actual help. Etown location is awful. I won’t be back.
                                          by
                                            Awesome store
                                            Everyone in the Home Depot is willing to assist. Thank you for always being so kind.
                                            by
                                              • Recommended
                                              I Love This Store
                                              I just love this store. I went with my husband looking for the base boards in my half bath. Home Depot had a nice selection of base boards, at a reasonable price. They came out beautiful.
                                              by
                                                • Recommended
                                                Great at Knowing their areas and where to find products.
                                                I have had nothing but good to say about Home depot. We have shopped online, gone to the store and made purchases in person. always some one that can help or give direction. I can find whatever i'm looking for or order it online.
                                                by
                                                  • Recommended
                                                  Great service
                                                  GREG WAS EXTREMELY HELPFUL!
                                                  by
                                                    • Recommended
                                                    Need more help.
                                                    Last two visits to your store I had to climb over pallets of stock to get to the shelves in garden. Also makes it hard . To find what you are looking for.
                                                    by
                                                      Great Customer Service!
                                                      I needed help with locating online purchase receipts and military discount info. Both Carlos in the store and Leslie at .com were so helpful!!
                                                      by
                                                        • Recommended
                                                        Exactly what my husband wanted
                                                        My husband had been looking and your people was very helpful
                                                        by
                                                          • Recommended
                                                          Great customer Service
                                                          Bought a log splitter. Everyone was helpful from customer service where I inquired about it to the folks who brought it out to me and hooked up to the vehicle. Well done.
                                                          by
                                                            VERY helpful employees
                                                            I just want to say that this HD has employees who are always willing to go the extra mile to assist me.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 521 reviews

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