#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(915)600-1114
Tool & Truck Rental(915)600-1100
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12611 State Street
El Paso, TX 79928
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Customer Store Reviews

  • 4.6 out of 24 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (24)
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Showing 1-24 of 24 reviews
Awesome service
Jaden was a very attentive worker and very friendly.
by
    • Recommended
    Overall
    Always satisfied when I leave there. Great service!
    by
      • Recommended
      Loved shopping here, great experience
      Christina and Nester were absolutely amazing, great customer service. All other employees also made sure we did not have any questions and were really knowledgeable about the products.
      by
        • Recommended
        Friendly,clean place
        Nice place to buy and clean
        by
          • Recommended
          Great atmosphere but....
          Self-checkout is a must.
          by
            Excellent service
            I hated shopping at Home Depot due to the las cruces and Mesa street store. I ended up driving over 40 mins to the Eastlake store and they have the best employees and cleanest store
            by
              • Recommended
              Awesome store and customer service
              Everyone at this store was super helpful and friendly!! Ty to Delicia and Cindy at customer service!!!
              by
                • Recommended
                Best Home Depot ever.
                Went to the store and was greated by every employee there. Employees were eager to help you in every department, very clean, organized, and in line
                by
                  • Recommended
                  Excelent
                  Great product Great costumer service
                  by
                    Friendly neighborhood HomeDepot
                    I bought this saw at my HomeDepot it works great. The staff at EastLake HomeDepot were very professional and knowledgeable . They gave a tip and it worked
                    by
                      • Recommended
                      Excellent customer service and showroom
                      I know the store just opened but the customer service is awesome, always feeling welcomed when I walk in and leave. I can find items easily and I just love walking around in the store it’s great, I love it.
                      by
                        • Recommended
                        Excellent Service
                        Went in this morning, 2/5/24, for some air conditioning supplies. I had many questions and Adriana (manager of returns), Jorge (from plumbing), and Jess (unsure of exact position) helped me out and answered all my questions. When they were unsure of an answer they were kind enough to seek the correct answer. I am very impressed with the customer service they displayed and as a new home owner I will definitely be back to shop at this specific Home Depot because of them. Thank you Adriana, Jorge, and Jess!! Excellent work!!
                        by
                          • Recommended
                          Great visit
                          I was confused in some of my material and everyone took the time to show me and explain even recommended some tool that I was missing
                          by
                            • Recommended
                            Great
                            Love my paint and washer and dryer
                            by
                              • Recommended
                              Great Experience
                              The employees at the Eastlake store were extremely courteous and helpful. The store itself was extraordinarily clean, well organized and fully stocked. A very satisfying and rewarding shopping experience.
                              by
                                • Recommended
                                Great environment
                                New store with a lot of new security features in play, which making shopping and spending a high amount of money more comfortable to do.
                                by
                                  • Recommended
                                  terrible service
                                  This place has no cashiers!! They expect you to do their job. Will not return to this store!
                                  by
                                    Clean, well trained employees, well stocked
                                    Glad to have this store on Eastlake. This side of town needs more useful businesses.
                                    by
                                      • Recommended
                                      Great store and staff!
                                      by
                                        • Recommended
                                        Excellent location
                                        Have a great selection on plumbing for the handyman
                                        by
                                          • Recommended
                                          TOOL CORRAL CONCEPT NOT GOOD
                                          One working register at tool corral. Clean store. New associates are still learning their job.
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Great service.
                                            The store is neat and the employees are helpful. Overall I had an excellent experience at this store. From now on this will be my preferred store.
                                            by
                                              • Recommended
                                              1 found this review helpful
                                              Best experience yet!
                                              I want to express my gratitude to Laura for exceeding our expectations. When we entered HD Eastlake, even though it was early in the morning, Laura warmly welcomed us and ensured we found the products and prices we were looking for. Her extensive knowledge allowed her to address all our inquiries, and even when she didn't have an answer, she went the extra mile to connect us with someone who did, avoiding any misinformation. This experience reaffirms my preference for this Home Depot.
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                by
                                                  • Recommended
                                                  Showing 1-24 of 24 reviews

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