Reviews for East Brea #1072

I have been coming into this store since it opened. In the last few years, i have had the pleasure of getting to know Sergio in the electrical department and I always appreciate when he is there. If i have any need that i cant take care of myself he is there to help. He always greets you with a smile and friendly attitude and that is appreciated.

She went out of her way to assist us with checking out and honoring our military discount. It was very much appreciated.

Nathaniel, had a lot of patience while trying to find my receipt from an on line purchase along with two other customer service associates. For some reason they could not find it; however my wife was able to find the receipt and gave Nathaniel the proper info & Nathaniel did a fine job with his patience and I was able to return a malfunctioned product. Nathaniel thanks for your patience and effort to satisfy a long time Home Depot Customer. JJ Hernandez

It was my second time going to Home Depot for the day. It was late when I had to return to the store and I was tired. Nikita, the sales associate immediately greeted me and asked it I needed help which I did. She asked me a few questions and directed me where I needed to find the item I was looking for. She was a great help.

Bought a Samsung refrigerator. Very happy with the purchase.

Just took a trip to Home Depot... great service from beginning to end! I particularly had fantastic assistance from David and Nate in the Doors and Windows Department!

We have been doing an extreme remodel and addition to our home here in Brea. It has been a crazy experience. All those who work at this Home Depot have gone above and beyond to help us with EVERYTHING. I wish I had everyone's names because I would like to give a shout out to each person individually.

I had a great experience today at the East Brea Store! I just came in for a gift card but I left with a Pro Account & my gift card. She asked what the card was for and when she found out it was business related Scarlett told me about the Pro Account! I signed up right away! I love the idea of getting point and rewards for shopping here! Thanks Scarlett!

The service I got at this Home Depot was top notch! Helpful employees, courteous cashiers. I did a return and purchased a new different product in under 10 minutes.

Had to replace an old blade on a saw. A worker named Bailey helped me. He knew what he was doing and he was super kind he made the experience great. Thank you Bailey!

I recently purchased a tree. the associate on duty placed the item in my cart and followed me out to my car to put it in the car. Polite and helpful.

I was there recently I staff was so helpful I would definitely go again.

I am a retired woman and I love gardening. This store always has what I need and if it is something I need to order. It is a snap to get it.

We were going to buy the fridge shown in the display but at the last minute, someone bought it online, and we had to find another one. The cashier helped us going thru this, and such a great customer service. Thank you Jarret Serrano

I was helped by a wonderful employee. Dodie made me feel right at home. She us a inspiration, more people should be like her.

We worked with Regina in designing our new kitchen. She is wonderful to work with.

Whenever I go to the East Brea Home Depot, it's always clean. The great thing is that there are enough service people to offer help when I need it. Particularly helpful are the folks at the Service Desk. They have made returning items so reasonable. They make good use of their electronic record keeping, and that makes making an exchange for another product a breeze!

I love coming to the store out of the 3 Home Depot stores I visit. It is very organized, clean, and the employees are helpful. This is truly a professional team working at this Home Depot.

Three different employees assisted my until I checked out.

WE BUY DIFFERENT ITEMS FOR OUR HOME AND ARE WELL SATISFY

I took my husband shopping for a new barbecue. He knew what he wanted. We went to Home Depot East Brea location. We always find what we are looking for at that location. It’s further from our house, however the friendly service and items in stock are worth the trip. This trip was no different. When we began to look at the barbecues, immediately a salesperson came to offer help. Upon checking the computer, she found there were none on the floor. We were directed to the customer service desk. One person helped us determine the necessary parts to connect it, while the other helped have it brought down from storage. We paid and two gentlemen help load it in our car. Quick and easy we have just what he wanted! Thanks Home Depot!

I bought a a ceiling fan and had a problem and the person that was great

I specifically asked for a quart of semi gloss Black paint to do some touch ups on my door. When I got home and opened the can of paint it was White! Needless to say I was very upset because it was a total waste of time, money, cost of gas, and paying someone to do the job and now having to return to Home Depot and return the product! I called and spoke with Hugo & explained the situation. Hugo was very understanding and said that he would make it right because Home Depot wants Satisfied Customers. I returned the white paint and Hugo stepped up and gave me what I needed. Thank You Hugo; you will go far in the Home Depot world because you know how to deal with customers and the general public. JJ H-----------------z

I'M A Pro Xtra CARD CARRIER & SHOP @ HOME DEPOT AT LEAST ONCE A DAY! ALL YOU NEED IS A BURGER STAND OR STARBUCK'S COFFEE INSIDE & I JUST MIGHT NOT WANT TO LEAVE! AND I'M VOTING FOR DODI AS HOME DEPOT SALESPERSON OF THE MONTH!

I had a great and fun time shopping at this Home Depot. When I was returning a couple of items, Aidan and One greeted me and joked about they fight over who gets to help the next customer first. That made me laugh like crazy! I then had a question about water heater, and Chris provided me with such detailed information! Their positive vibes made my shopping experience so wonderful!

I found plants thar are difficult to find and homedepot have them. All make all my shopping for paint, doors any tool that o need for my projects I homedepot and great prices

It wasn’t a particularly challenging purchase, it was just noticeably warm and generous. In particular, Ali in the paint department and Lily at the cash register were exceptionally helpful and nice. Made my day.

Home Depot employees are polite and always helpful! I can’t go anywhere else because of that.

It took a while to connect with an employee who could help me in the department where I needed help. Reasonable prices on many items.

Too many times iI have gone to hardware stores to find something I need to complete my project. Unlike traditional carpenters I custom design my projects. In doing so, my needs may be a little different than most. The staff at Home Depot Brea have been very helpful in my success. Bailey and Abe were polite and had great suggestions to help me complete the tasks at hand. Thank you both.