#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(616)724-1405
Tool & Truck Rental(616)724-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
257 54th St Sw
Wyoming, MI 49548
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Customer Store Reviews

  • 4.8 out of 546 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (546)
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Showing 1-30 of 546 reviews
Excellent service
We have always had great service at the Wyoming Home Depot. Employees are excellent and go above and beyond.
by
    • Recommended
    Great Store for Pros and DIY'ers
    I always find excellent product selections and very helpful staff at this Home Depot.
    by
      • Recommended
      Employees
      Your employees are the best.
      by
        • Recommended
        Great store
        Our sales person Bonnie was very knowledgeable and helpful I replaced all my kit appliances and she was able to help us with each one
        by
          • Recommended
          Knowledgable Help
          Ray in electrical knows his stuff … I will be back !
          by
            • Recommended
            Literally everything you might need to get the job done.
            Always stocked, and terrific customer support. Highly recommend this location.
            by
              • Recommended
              Great customer service!
              Went into Home Depot a little confused about which product I was going to buy and left with a great deal and all the knowledge about everything I had questions about!
              by
                • Recommended
                great snow blower
                snow blower is great.
                by
                  • Recommended
                  Broken appliances on the floor and rude staff.
                  Overall just rough experience. Bought an appliance with a broken door and dents, went to exchange it and when opened in store was met with an even more broken appliance. The young girls in customer service treated me like needing help was an inconvenience to their lives. The older staff were more helpful but it was just a sour experience.
                  by
                    Manager Aaron is unwilling to help.
                    We were trying to pay cash for our carpet that we needed to get installed and the quote given didn't match what was coming up at the register. 3 employees requested help from Aaron, the manager, who couldn't be bothered to help until we had been waiting 2 hours. He was unapologetic about the issues and the customer service reps were doing their best but we're visibly frustrated with the lack of assistance from their manager. If the carpet we chose wasn't a home Depot exclusive, we would have walked.
                    by
                      Allison Castillo is an amazing employee
                      I came in to buy tile for a project and there wasn’t a barcode on the product. She helped me find the product and was very nice and polite. She’s a great employee to have.
                      by
                        • Recommended
                        1 found this review helpful
                        Home and Garden Center
                        I bought a Ryobi battery powered leaf blower a week ago and with having intentions of only buying an electric unit but the guy that helped us went over and above helping us with his intense knowledge of power and versatility of the battery powered unit. He even demonstrated it outside. I was very impressed and usually don’t buy much from them but my mind has changed and Home Depot carries the major name brands that other stores don’t.
                        by
                          • Recommended
                          Great experience every time
                          Great customer service always get what we need when we go
                          by
                            • Recommended
                            Very Rude Employee
                            Was told to leave an aisle so that they could place a box up high. I was almost done selecting a deck stain and was told to leave. I asked if he would mind if I stayed to finish my selection and he said I needed to leave immediately. I asked if he'd rather I bought my stain elsewhere and he said he did not care. This level of rudeness is ridiculous.
                            by
                              1 found this review helpful
                              Good experience
                              I got a couple of cool Halloween decorations and some home improvement items. The patio items at 50% off were a good deal also.
                              by
                                • Recommended
                                I use the 54th Street Home depot as my store of choice based on employee support, positive attitude and product availability. Store employees have a positive attitude and willingness to help out when needed. They make you feel no questions are dumb and👍
                                See comments above! I always visit the 54th Street as my first choice. I have a good relationship with the employees and this is greatly appreciated. This store always has my product needs at a fair price. I also visit the Alpine Avenue Store as I work for my brother and he uses that store for his business. I sent twice a recommended idea for handling shopping carts in the parking lot and hoped to hear feedback but understand it may not be possible. People take time to submit and this is appreciated.
                                by
                                  • Recommended
                                  Great Service
                                  I was having a little trouble at the self-checkout. Before I had time to turn around, Shay came over and asked if she could help. It's almost like she could sense I was in trouble. She was eager to help out and extremely friendly. You should be glad to have her as an associate, she's an asset to the store and the company. I wish every store I shopped at had someone like Shay, her smile and friendly attitude makes me want to come back!!
                                  by
                                    • Recommended
                                    Friendly Face!
                                    April who works at the front of the store at the self-checkout area is the nicest and most friendly associate I've ever met at ANY store I've shopped at recently. She's ALWAYS in a good mood and willing to help no matter what the situation. She's a huge asset to the store and one of the main reasons I shop this location. I always look forward to seeing her and I always ask her for help even though I completely know how to use the self-checkout.
                                    by
                                      • Recommended
                                      Great customer service!
                                      Thank you for your help with my purchase today! Had a great experience with 2 employees in different areas who helped with my transaction!
                                      by
                                        • Recommended
                                        The perfect home improvement store!!!
                                        This Home Depot location is well managed. Always stocked, it's easy to get in and out of, close proximity to the expressway.
                                        by
                                          • Recommended
                                          Good Experience
                                          I like Home Depot because they always seem to have someone available for help/questions.
                                          by
                                            • Recommended
                                            BEST
                                            I am happy I got this equipment
                                            by
                                              • Recommended
                                              Customer service sucks now
                                              Cashiers are necessary! Customer service training is necessary! I only go here now when I need to grab something quick. Otherwise I will drive further for better service, cashiers, and better prices. I used to always shop here but it’s just gone downhill the past few years and continues to.
                                              by
                                                Amazing staff and appliances
                                                John was abosolutley phenomenal in helping us pick out our appliances that were best for our needs!
                                                by
                                                  • Recommended
                                                  Self check out goofs
                                                  Point of sales should accept Apple Pay. Ppl don’t carry wallets and card everywhere anymore. Considering you just updated your POSs and did not include this feature sucks. Also the option to either (1) print a receipt or (2) print a receipt AND email makes zero sense. Isn’t the point of it to save paper? So the options should be (1) Print, (2) Prinf & email or (3) Email only. Who’s in charge, I want their salary. It’s not that hard, unless they’re new to retail.
                                                  by
                                                    • Recommended
                                                    Great Customer service.
                                                    At this home depot everytime I have come here it has been one great experience after another. the workers on the floor are great down to the management. Apirl in front is awesome always postive and willing to help, Andy in lumber is awesome and knowledgeable know what he's talking about and will guide you to what you need, And Julie when it comes to special orders or just the store in general she is amazing, because of these reasons I made this my one stop shop and refuse to go anywhere. the customer service is on point. Thank you for helping me improve my home for the past 10 years! this store ROCKS!
                                                    by
                                                      • Recommended
                                                      Do not honor delivery times with 4 hour window
                                                      Bought a washer and dryer combo paid $2000 cash was supposed to be delivered a week later. Waited all day checked status I was next delivery waited another hour checked again delivery schedule was canceled. Had to wait another 4 days before delivery. I canceled order to get refund. Drove 30 miles to store to find out I had to wait 24 hours before refund. Called next day to see if refund was available told they had to send check could not give cash back. Have to wait 4- 6 weeks to get a check in the mail. Home depot is a bunch of crooks. I have never seen a company that cannot give cash back when you paid in cash!!!!
                                                      by
                                                        Excellent delivery
                                                        I have had Home Depot deliver to my house three times. Each time the materials were in good condition and the delivery drivers were pleasant. I was surprised at the low delivery rate and how soon I was able to have the delivery made. Overall, the Wyoming store is my go to home improvement store
                                                        by
                                                          • Recommended
                                                          Great environment, friendly employees
                                                          Always helpful when needed
                                                          by
                                                            • Recommended
                                                            Customer Service Makes the Difference
                                                            April the associate in Self-check-out makes the difference! I hope Home Depot makes her feel valued.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 546 reviews

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