#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(561)242-1574
Tool & Truck Rental(561)242-1580
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1550 Palm Beach Lakes Blvd
West Palm Beach, FL 33401
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.5 out of 326 reviews
90%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (326)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 326 reviews
Paint department
Every employee takes pride in serving all customers. They communicate their interest in the projects of their customers steering them in the right direction as far as the type of paint needed.
by
    • Recommended
    A wonderful experience this time
    I bought a Ryobi leaf blower. I'm revamping my tools as I go. This blower was used same day of purchase. It worked amazing.
    by
      • Recommended
      Best Home Depot ever!
      I was way to Dawn immediately and helped from start to finish.
      by
        • Recommended
        GREAT CUSTOMER SERVICE
        GREAT CUSTOMER SERVICE
        by
          • Recommended
          GOOD CUSTOMER SERVICE
          THERE WAS A PROBLEM ON MY PROACCOUNT PURCHASE. KEVIN WENT THE EXTRA MILE TO SOLVE THE PROBLEM. HE WAS PATIENT AND KNOWLEGABLE. HE WORKED CALMLY WITH THE STAFF TO SOLVE THE PROBLEM. THIS APPROACH MAKES ALL THE DIFFERENCE TO US
          by
            • Recommended
            Best Home Depot appliance salesperson Anthony Shea
            I wanted to buy four appliances for my new kitchen, but I had a few questions. I went to my usual Home Depot three times and could not seem to find anyone who knew how to use the computer, or had any knowledge of appliances. I decided to come to the PB Lakes Blvd store, 6320, and was greeted by Anthony who took such good care of me! I bought my appliances and scheduled delivery. Anthony was absolutely the nicest, most knowledgeable person and I’m so grateful to have met him. Give this man a raise, he is the best! Thank you Anthony!
            by
              • Recommended
              They don't hire old white people
              I applied for, 8 job openings at, $10-hour to supplement my day job. Wow. Can HD spare it? . Offered to work up-to, 44 hours-week (6p-11p, Sat-Sun).. Every frontline supervisor I met was excited I held briadscooe knowledge across depts, and, unlike most associates, I knew what a, "Rosette" was. I was hired! But, I was then taken to a backroom behind the cafeteria where some black white hater woman, "the gate keeper" in the HR back room continuously denied me employment. I guess she only hires stupid black people: her friends and family. I'm, "woke-r". Old white people discrimination. My belief.
              by
                Bad customer service
                The employees aren't particularly friendly or aware that you exist at the store. I've visited this location many times and I've never been treated as a valued customer. I had to wait over two hrs on one of my last visits just to get an employee with a forklift license to get me a $500 toilet down from the shelf above. They usually have exactly what you need, but you'll rarely find help there to find it. The employees are too busy talking to eachother to acknowledge you.
                by
                  A real pro at the pro desk
                  I was looking for something and I was at the pro desk. I suggested something else turned out to be cheaper and I was able to install it myself. Thanks alex
                  by
                    • Recommended
                    Mr Orlando in the Christmas tree section
                    My name is Chris. On the morning of Nov. 30 2022, I came in to buy a Christmas tree. There I met Mr. Orlando. I'm a pretty good judge of character, and I will tell you why in a sec. Right off the bat I felt a good vibe from hi. You can tell he cares about the trees. he was watering each section evenly to make sure they all were thoroughly an looked ready to find homes to go to. He was quick, knowledgeable, kind, and he made me laugh!!! He brighten my day! Didn't blink an eye what so ever, or pass judgement at all. Stand up guy in my opinion! I am a 50 yr. old Queer man. Thank you. Hope this survey finds you well.
                    by
                      • Recommended
                      Great customer service
                      Orlando knows a lot about gardening. he’s great
                      by
                        • Recommended
                        THIS LOCATION IS THE BEST!!
                        Everyone is so friendly and knowledgeable! Mr Mcbryte in rentals and Marie in the front are amazing! Store is clean and has best selection !
                        by
                          • Recommended
                          Kitchen Design Center
                          Isabela in the kitchen design center is fantastic! She is payionate, knowledgeable, patient and very thorough. I highly recommend that you see her for all of the cabinetry needs you may have, even if it's just with the in-stock cabinet line the HD carries.
                          by
                            • Recommended
                            Plenty of stock
                            This Home Depot location was especially well stocked.
                            by
                              • Recommended
                              Great Customer Service
                              I'm impressed by this location. Almost everyone is so kind and helpful. Lenroy helped me today - he was very patient with my return (and it was a big one). Keep up the good work!
                              by
                                • Recommended
                                Horrible checkout
                                I went to a regular checkout line instead of a self checkout line knowing I only wanted to put $50 on the card and pay the rest in cash. The cashier in regular checkout was forcing everyone to check themselves out and would not help when I had a question about putting only $50 on a card- she was extremely rude and walked away without giving me an answer.
                                by
                                  Left empty handed after paying and waiting for 2hs
                                  I paid for 5 wooden panels and an employee was going to bring them from the back were i was not allowed. After a 2hs wait I asked for my money back and left. No one brought the panels for two hours after I paid for them and I was waiting
                                  by
                                    Always in STOCK!
                                    Home Depot is just awesome all around.
                                    by
                                      • Recommended
                                      Terrible Customer Service
                                      Each and any time I've gone to the Palm Beach Lakes store, customer service is non-existent.
                                      by
                                        windell dixon is the best
                                        windell dixon is the best his help was above and beyond
                                        by
                                          • Recommended
                                          Nice place...
                                          Clean nice place ..friendly people
                                          by
                                            • Recommended
                                            Thanks Jenifer!
                                            I would like to thank Jenifer for her professionalism in helping me cover the merchandise I purchased. It started to rain and Jenifer went out of her way to make sure my merchandise was properly covered. Small tokens like this is way I shop at Home Depot rather that the other hardware store. Please recognize Jenifer for a job well done.
                                            by
                                              • Recommended
                                              Easy Fix!
                                              I bought this because it looked easy to install and it was. This toilet seat is better made than some of the others and I am sure it will last a long time.
                                              by
                                                • Recommended
                                                excellent service
                                                we had purchased a GE Gas dyer two months ago, we where so happy with our experience at Home depot , so when the washer went out we headed back and had the same salesperson who helped us a lot, we purchased a whirlpool washer, was delivered and installed the time they said it would be, we couldn't be happier
                                                by
                                                  • Recommended
                                                  Greatly recommend
                                                  I’m satisfied greatly with the people and quality of services and products
                                                  by
                                                    • Recommended
                                                    Friendly and Helpful
                                                    Unlike other HD stores, this HD staff tends to be more helpful and pleasant. I really appreciate that.
                                                    by
                                                      • Recommended
                                                      Cashier was great
                                                      Took my Grandfather there to get some things and Nichole not only greeted but treated my grandfather and I like we were friends. Made my grandfather’s day. Had me take him there agin just so homr
                                                      by
                                                        • Recommended
                                                        This store is FANTASTIC when you can’t find the perfect item but need someone to give you ideas.
                                                        This store is FANTASTIC when you can’t find the perfect item but need someone to give you ideas.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Everything was good, because the Cashier that I spoke with during checkout named: Flavie had on a...
                                                        Everything was good, because the Cashier that I spoke with during checkout named: Flavie had on an undershirt that had a picture of a Japanese Anime titled "Kakegurui" on Netflix! We had a quick chat about Anime and Netflix Anime shows, in general. That was a very kind chat with her in the morning. Flavie was a Female, Black / African-American Home Depot Employee. :-)
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Wonderful Staff Friendly, Helpful, Knowledgeable
                                                        Wonderful Staff Friendly, Helpful, Knowledgeable
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Showing 1-30 of 326 reviews

                                                        Nearby Stores

                                                        6800 Okeechobee Blvd

                                                        West Palm Beach, FL 33411

                                                        4.49 mi

                                                        Tool & Truck Rental

                                                        (561)712-5886

                                                        Pro Service Desk

                                                        (561)712-5880

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 8:00am - 6:00pm

                                                        3860 Northlake Blvd

                                                        Lake Park, FL 33403

                                                        5.77 mi

                                                        Pro Service Desk

                                                        (561)625-3358

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 8:00am - 6:00pm

                                                        4241 Lake Worth Rd

                                                        Lake Worth, FL 33461

                                                        7.35 mi

                                                        Pro Service Desk

                                                        (561)434-2401

                                                        Mon-Sat: 6:00am - 11:00pm

                                                        Sun: 8:00am - 6:00pm