#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(806)354-4162
Tool & Truck Rental(806)354-4168
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
2410 S Georgia Street
Amarillo, TX 79109
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Customer Store Reviews

  • 4.6 out of 551 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (551)
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Showing 1-30 of 551 reviews
Excellent customer service from Victoria.
I had bought a fence and was going to pick it up. Unfortunately, I was in a car accident and can not do any lifting. Victoria was compassionate and went beyond the call of duty to speak with the video support team, who verified that I didn't pick up my order. The manager team was very helpful as well.
by
    • Recommended
    Great experience!
    I walked in early morning and was greeted nicely and was helped with the things I’ve purchased. Quick and easy checkout!!
    by
      • Recommended
      Great employee
      Michael was very helpful
      by
        • Recommended
        Joe was amazing
        Joe helped me at every turn and answered every question and made sure. I got the best price
        by
          • Recommended
          Worst customer service ever
          The associates at the store are the laziest people I have ever seen. They don’t want to look for anything or help in anyway. When I showed them that online stated that there showed 5 in stock they basically just stood at front and said if it isn’t on the shelf we don’t have it and told me when I ask for help to order the merchandise they told me I could do it online and then walked away. WORST HOME DEPOT I HAVE EVER BEEN IN
          by
            Great Store
            Amanda and her employees provide a great service and a well kept store!
            by
              • Recommended
              Pleasant and helpful and associates!
              Attentive and very helpful associates as soon as I walked into the store. Very knowledgeable as well..
              by
                • Recommended
                Excellent Customer Service
                I bought tile for my entire home, it was a task but this team made it happen.
                by
                  • Recommended
                  Great store
                  Great store great products friendly places I’ll drive the 70 miles to it every time
                  by
                    • Recommended
                    great shopping experience for appliances. helpful employees, good prices
                    I ordered a gas range, which will be delivered for free a week from the day I purchased it. it was a great experience, prices were good, employees helpful and knowledgeable. Hopefully the product is as good as the shopping experience was.
                    by
                      • Recommended
                      Customer Service
                      Tiffany at the front service counter needs to remember that it is the customer that allow her to have a job and when you are in a service industry, never forget about the customer.
                      by
                        Great Christmas shop
                        I needed a new tree this year the store had a huge selection and they were very easy to find. I ended up buying lots of outdoor decorations on this trip and had help loading in to my cart and again loading into my car. This store is always well stocked and the employees are always very helpful and friendly.
                        by
                          • Recommended
                          Customer service Neil in the tool department
                          I have had a few opportunities where i have had the help from Neil. Neil has been awesome help at his job! Willing to help. Always has a good attitude. Its often that you cannot find good workers or help...glad Neil is still punching in. Keep up the great work and help and having a good attitude!
                          by
                            • Recommended
                            Great Coustomer Service
                            Went to Home Depot needing a few items an after a little while the Gentleman Sammy in electric department asked if I needed help and stopped what he was working on an helped me find everything I needed to complete my project. Plus his cheerful attitude was a nose surprise!!
                            by
                              • Recommended
                              Great customer service.
                              Two items that I checked out with had the wrong price on the shelf. The staff lowered the price at the register without hesitation to match what the shelf price was.
                              by
                                • Recommended
                                We love this store. Always find what we're looking for. Employees are always friendly, helpful, and knowledgeable about all products and services.
                                In the past few months, we have purchased Laminate and carpet and a new gas range at this store. The floors and carpet are beautiful. More then met our expectations in beauty and quality. And I love my new stove. Their prices were very reasonable and competitive. We will always use this store for future updates for our home and will definitely recommend this store to anyone.
                                by
                                  • Recommended
                                  Great service
                                  If you can’t find it , they will!
                                  by
                                    • Recommended
                                    Great customer service!
                                    Perla at the service desk was very friendly and helpful with my needs. She went the extra mile with her service.
                                    by
                                      • Recommended
                                      AMAZING Manager at this location!
                                      Amanda went out of her way to help us get what we were looking for! Totally made my grandchildren so HAPPY! Thanks again Amanda Harris! You are definitely appreciated!
                                      by
                                        • Recommended
                                        1 found this review helpful
                                        Worst Employee Attitude
                                        We had one item, which of courS wouldn't scan properly at the self check out so the computer screamed for 5 minutes we needed help and no one came so I went looking. Found about 7 employees down at another not helping anyone and 3 or 4 all around on area and upon asking for help clearly upset the brat employee of the group and she stormed off. So I said is she going down to help and his reply was... Oh I don't know.... and that was it. Terrible. Probably gonna return the 4500 dollars worth of appliances and tools
                                        by
                                          Well payed out and clean
                                          Never had a problem at this store. Always has what I need and I can find it easily
                                          by
                                            • Recommended
                                            “I don’t know“ Standard reply when asking for assistance
                                            I am not sure what happened to the store, or Home Depot in general. The employees used to have a general knowledge of the products sold by Home Depot, now they do not know the difference between plumbing and electrical items. And if that’s not bad enough, personnel in customer service provide anything but and no very little of Home Depot‘s policies. Super disappointing
                                            by
                                              Super friendly garden center
                                              Looking for firewood off-season and Tee, Ann, Casey and Carmen went above and beyond to help us find!!!! Yeah!!! Don't forget cashier crystal!!! Wonderful
                                              by
                                                • Recommended
                                                Home Depot off Georgia
                                                I went to buy a ceiling fan leveling kit. The app showed it in a certain place where it wasn’t. I went to customer service to ask for help and all they did was say well did you look so and so. When I asked to get someone to help they just stood there talking and to each other
                                                by
                                                  Great stock in the garden. Had just received many plants and bushes.
                                                  I bought healthy plants.
                                                  by
                                                    • Recommended
                                                    Great employees
                                                    The help that I received to purchase a product that I was not very knowledgeable about was amazing and much appreciated.
                                                    by
                                                      • Recommended
                                                      unexpected find
                                                      I made this trip to Home Depot specifically to purchase a replacement American flag for an outdoor display. This store was out of American flags for this type of display pole! I was happy, however, to discover a taller and wider display pole since I have looked for one for years! I did purchase the display flagpole, but I will have to go elsewhere for the flag.
                                                      by
                                                        • Recommended
                                                        Disappointed customer
                                                        Credit card customers are not treated very kibdly
                                                        by
                                                          Excellent helper
                                                          Al, in the lighting department went above and beyond looking for the item I needed in the over stocked items. He was great!!
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Great job by an employee named Neil. Friendly young man help to to quickly find all I needed and exactly what I needed.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 551 reviews

                                                              Nearby Stores

                                                              2500 Soncy Rd

                                                              Amarillo, TX 79124

                                                              4.05 mi

                                                              Tool & Truck Rental

                                                              (806)457-0410

                                                              Pro Service Desk

                                                              (806)457-0404

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm