#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk
Tool & Truck Rental(770)279-4354
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3755 Shackleford Rd
Duluth, GA 30096
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Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.6 out of 415 reviews
90%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (415)
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Showing 1-30 of 415 reviews
Amazing experience!
Our 8 year old son saved his allowance to buy this blower to make his chore of sweeping the deck easier. When the manager at Home Depot heard about Anthony's hard work, he discounted it to work within his budget. The manager's name was Saint! 🙏
by
    • Recommended
    Great Customer Service
    This store is clean and very well stocked. Although I could not find an associate to help me with a door the customer service desk was amazing! Rhonda in customer service was super knowledgeable and friendly you! Thats how to get the job done right! Thank you!
    by
      • Recommended
      Great customer service
      The employe was very nice and patient with me because I don’t speak very great English and the language employee knew exactly what i was looking for.
      by
        • Recommended
        gr88888 store.
        I love shopping at this store, everything is properly stocked.
        by
          • Recommended
          Great store!
          Everybody here was extremely helpful.
          by
            Great service just because of Keduse!
            Let just say I had a bad experience with an employee name (Hayli) who is on the receipt and he rolled his eye at me several time! I was going to put 0 star until Keduse help me load in my car who was sincerely sorry for my experience and he talked to me and made my day better!
            by
              • Recommended
              best experience on purchasing washer and dryer
              Tarry was excellent. She was very professional, knowledgeable, and informative. carefully explained to me almost everything and what's going to happen before and after purchasing. I left the store very confident on what's going to happen from now. I can't remember the last time I had this excellent service!
              by
                Best experience ever!!
                Keduse wax so kind and helpful home depot should hire more people like him! I give him a 5 star for friendly and Helpful so professional
                by
                  • Recommended
                  Friendly and Patience in understanding customer's Challenges!
                  My challenging situation in order and delivery was explained in layman's terms, by the team at this store, they are not only friendly but also professional and patient. Only hope I had found this store sooner.
                  by
                    • Recommended
                    Great customer service at the Appliance Dept
                    I am happy with the shopping trip and the services provided at the Appliance Dept with the lady in silver hair.
                    by
                      • Recommended
                      Great cashier
                      ILA, which is the name of the cashier, suggested I apply for a Home Depot card. I did and not only did a get the card, which will be useful, but I also received a $25 credit toward my purchase. So it was a nice surprise for me today. Thanks.
                      by
                        • Recommended
                        Great Service
                        Michael H. and Irfan helped me very much at at checkout. Everyone working today was wonderful.
                        by
                          • Recommended
                          Customer Service
                          Great store with great employees! Rushelle was absolutely great! It’s nice to have some in such a good mood take care of me!
                          by
                            • Recommended
                            Great experience - staff very helpful
                            Was looking for a washing machine and one that I could take home right away. HD associate (Rushelle) was very helpful and found just what I needed.
                            by
                            • Verified Purchase
                            • Recommended
                            Best employee
                            We enjoyed having Rushelle help us with our appliance but! She was very knowledgeable, kind and patient!! Great job on hiring a quality employee!
                            by
                              • Recommended
                              Satisfied customer!
                              I bout this recently and would recommend to a friend
                              by
                                • Recommended
                                CARLOS WAS AMAZING
                                I JUST HAD BACK SURGERY AND HAD TO GET 1000 POUNDS OF SAND. CARLOS JUMPED IN AND HELPED ME GET IT OFF THE SHELVE AND LOADED MY CAR, HE EVEN PUSHED MY CART. THANK YOU THANK YOU THANK YOU FOR BEING WONDERFUL.
                                by
                                  • Recommended
                                  Amazing store
                                  Wendy at the front cashier is awesome, she cares, she helps, she loves her job…
                                  by
                                    • Recommended
                                    Awesome!
                                    Home Depot Duluth' employees are very busy but they find the time to give awesome customer service.
                                    by
                                      • Recommended
                                      Great Experience
                                      The Home Depot of Duluth have friendly associates that understand your needs and ready to cooperate on the project.
                                      by
                                        • Recommended
                                        Great customer service
                                        I will like to thank Francesca for her professionalism and kindness. She always care about the customer satisfaction
                                        by
                                          • Recommended
                                          Great service
                                          Amira showed me the kind of customer service I’d love to keep seeing.
                                          by
                                            • Recommended
                                            BAD CUSTOMER SERVICE
                                            AT THE LOCATION FOR OVER 1 HOUR TO GET 2 PIPES CUT, THAT I HAD PURCHASED THE DAY PRIOR. AFTER 2 ASST MANAGERS AND 3 TEAM MEMBERS, THEY FINALLY GOT CUT. PLACE OF CUSTOMER NO SERVICE
                                            by
                                              Great Customer Service
                                              Heyli provides great customer service. I feel like she was the only one patient enough to listen and resolve my issue
                                              by
                                                • Recommended
                                                Great Store.
                                                I shop at this store around once a week. Folks there are great. My only complaint is accessing my military discount via a cell phone app, which never seems to work in the store. The folks there are usually understanding and work out the discount. I think you should allow veterans, etc, to show ID's in addition to using the stupid and hard to use cell phone application.
                                                by
                                                  • Recommended
                                                  Had everything I needed. Didn't have to walk around the store looking for help employees were in plain sight and directed me to what I need greeted and thank me really enjoyed this store #0105
                                                  I would go to other stores and wouldn't have this item 16x25x1 filters 3pk nice price too
                                                  by
                                                    • Recommended
                                                    Always a pleasure
                                                    The service desk associates Rushelle, Karina , and Terrance were so nice in helping me. I look for either one of them when I shop here. I’m a regular so then and their supervisor LaDonna are always sincere with the greetings and conversations.
                                                    by
                                                      • Recommended
                                                      Customer service desk is awful
                                                      The employees at customer service area always rude and seem bothered to help
                                                      by
                                                        Bad experience
                                                        I wanted to make sure the people working at Home Depot they can get a little more helpful and friendly
                                                        by
                                                          Over achieving employees
                                                          An employee by the name of Dan went above and beyond his call of duty to assist me. He had to go and retrieve a lifting machine to reach a product at the very top shelf that I needed. He did it with a smile on his face the entire time. He was awesome. Also Emma was great at the checkout area she was a sweet as can be.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 415 reviews

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