Reviews for Dover,DE #1608

We bought the RYOBI lawn mower today here using a new HD credit card. We got a $50 rebate automatically at check out. One of the employees, Craig, helped us tremendously with the loading and off loading of this item. We could not have purchased this without his help.

Best costumer service in Delaware

New in town with a new house with lots of needs, especially paint! Great service and help from Tony and Shawn in the paint department. Also, service with a smile from cashier Braden.

Shop all the time at homedepot

The customer service I received at this Home Depot was far superior to anything I've received at any home improvement store. I bought a stove, and every question I had was answered. I was treated like family there!

One of the worst stores i have ever been in. To walk the length of this store and have no one even look at you or ask do you need help or did you find what you need. No eye contact and no workers in any aisles is just wrong for the home depot and all it does to have great customer service. So stay out of this store!!!!!!

The features of the washer and dryer were explained as well as the order and delivery expectations before I made the purchase. Very helpful.

products are stocked

Every time I go to your store everyone is friendly and helpful.

Im probably in my local Dover Delaware store at least 5 times a week. . .Sometimes more. . .I have experience any issues whatsoever shopping at this store. The store associates are more than happy to help assist in all my questions (when I have one) and help me find exactly what I need. Thank You so much for helping me the past few years and please continue to good work. God Bless

I purchased the battery about a little over a month ago and it works fine what I like about this store is that you can find the products you need because they are always fully stocked, and the staff is very kind and helpful pleasant place to shop.

I bought a refrigerator last month after shopping several stores and research. I am pleased with my choice from Home Depot. I am considering a bathroom remake and I will consider what Home Depot has to offer. ( I saw a great idea in the store).

I am always happy going to this Home Depot. The people that work there are the best!

I like the fact that you carry high- and low-end products. I'm on a fixed budget and it helps.

Bought a new battery operated Ryobi lawn mower to replace mine. My experience was super; my salesperson was patient, knowledgeable about the product, guided me to the cashier, helped me get my seats in my car adjusted so he could get the box into the car. Whole sale was very smooth. Thanks Craig I am a 74 female really appreciate the service.

Can't find employees to help considering they have everything locked up. I would question there support for the military because there isn't any. No discounts every time I go in, always exempt.

Miss Anne Riley, is the Best Customer Service employee, I've ever dealt with. Miss Ann Riley is a Jewel. This is our second time she helped us by our new appliances for our new built home. We, love Miss Ann Riley

love to shop there, I feel like family

I bought a washer and dryer tower where Anne Riley helped us to find the perfect one and two other employees helped load it into our truck! Super impressed today as recent Dover homeowners.

I bought a new freezer last week and it was on sale and I got a very very wonderful deal

Excellent services Chris stoddard thank you so much for all your help and answer all my questions

This place is great the associates are great They help pretty fast

Linda the cashier was awesome. I hope she is here to help when I make another purchase. So friendly and helpful. It was the end of the day when people are usually grouchy and want to go home. But the staff here were happy.

George in the lumber section is very knowledgeable and helpful.

Customer service isn't great. Employees sit around talking and looking at guests vs greeting them and being eager to help. Installs are the worse, as they have to be paid for in advance and you have to wait to hear from the "installer" and the installer takes weeks to call you, after you were originally told 48hrs for a call to schedule installation at the rime of purchase. When you reach back out to the store the response you get is a very non caring..they will call you when they call you sort of response and told I am not sure how long it will be for them to call you...so the story changes after you've paid your money..and when you ask for a direct telephone number to call the installer the store tells you "your not going to get any help calling the number" either...this story really should want to do better and should be forced too..people spend a lot of money there and deserve good service

The employees are so helpful, knowledgeable and friendly. They go above and beyond to help me.

I enjoy how the employees are always so pleasant at Home Depot. They are helpful and actually make you feel good about shopping there.

If you want expert advice on buying a washing machine, go see Anne Riley in the appliance department. She is very knowledgeable and will guide you toward a product that will meet your specific needs -- at least she did for us.

Waste of time. Workers don't know anything. Workers are lazy and rude.

I spent over 40 minutes digging through well depleted shelves for nuts and bolts for a small task at my house. I wasn’t greeted by one employee “including a store manager” and spent almost 30 minutes walking around looking for a simple can of WD40. If it wasn’t for the cashier Mr John I would’ve left those items in the store and went somewhere else. Poor customer service!