Reviews for Crystal River #6332

Now, I am probably a little biased because I work at this store, but I constantly have customers comment on how they can always get the friendly help of an associate in this store, as compared to other Home Depots where it's difficult to find an associate to help them at all. Also, here's a few pics of what I call "The Dogs of Home Depot".

Had THE best experience in this store, this morning. My father and I were trying to match some flooring and were helped by Andrew. Andrew went above and beyond to help us. I have never received such fabulous assistance in any store, anywhere!

I was in this store today and everywhere there was a line of people to check out. At least eight people waiting to check out is not acceptable!

Had to special order but we had someone that was very efficient and found what we needed in record time

I bought a veg plant and it wasn’t doing too well so I asked the clerk if I could return it if I can’t revive it. She assured me that it was ok and to just bring back my receipt. I go back a week later see a different clerk and she told me no, they do not refund on veg plants only perennials. It is so frustrating that when you ask a question of a clerk you can’t get a straight and CORRECT answer!!!!!!

Friendly, clean store with top management and employees

Employee was very helpful helping us in the paint Dept. We had a swatch from the exterior of our home but the machine did not make a great match. We returned a number of times and Employee took on the challenge of getting it right. After a number of return trips we were able to correct to the color to match.

Always a well stock store, Well organized.

I've had more issues with this Home Depot Store than any others....From selling me defective products(Weber Grill) that I had to return to pulling the wrong items on on-line orders....to customer service reps answering the phone instead of helping me....the list goes on and on....this latest incident in the lawn and garden center really ticks me off....It's advertised that if I buy 10 plants, I will get $10 off each plant after I load these large 7 gallon plants into my trailer and go to pay....the register says the maximum refund is $80....I didn't feel like unloading all the plants and really resented being treated this way by Home Depot.

The lumber I purchased was was top notch and same for help I received.

I get that we now have to do all the work and check ourselves out but if something doesn't work properly the person supervising you at check out is NOT going to help. Need a discount? Too bad...no help there.

Few stores, have the customer service, this Crystal River store has

If you are living in between 2 Home Depots, go to this one. They have everything you need. If they don't have something you're looking for, they will help you find it.

Now that rental equipment takes up front , don’t go there unless you want to walk +100:(steps measured ) to get into store

Always friendly and very helpful

Staff was very helpful in spite of how busy the store was. They maintained a cheerful, helpful attitude making my shopping experience pleasant. The staff went out of their way to assist.

I witnessed parking rage fighting about pro space by contractor check out side

The yard man lifetd the lid to my grill. He notices it binding. Took the effort to inspect with his phoone and ford a fracture in the metal of the joint. Replaced unit for me.

HOME DEPOT IS THE ONLY STORE I USE FOR MY OWN HOME PROJECTS AND THAT OF MY CUSTOMERS !

Sales associate Perry was awesome.

We shopped for lumber today and Lou was amazing! He really help us out and made the experience so much easier. He has a great sense of humor too! We will definitely go back again and hope Lou will be there to help us.

I had a wonderful experience at the Crystal River Home Depot. I had to pick up 30 bags of cement, and also rent a floor sander . The cement is located right by the rental department here at this Crystal River store the two people in that department. Kevin and Cassie were wonderful the answer all questions that I had helped me with my tire and loaded up all of the cement bags for me and the floor sander. I would highly recommend this store.

I was in a hurry recently and although the store was busy, I was asked if I needed help. I found my 3 needed items and quickly checked out! Friendly service and I can't say enough about how nice and helpful everyone was. FIVE STARS

I like to check online at to the place in the store, and whether the item I want is in stock before I go to the store. That is a great help in shopping.

Had questions about location of a certain product you'd last working at the roll up door looked it up on her phone and explained she could not leave the door for safety reasons. After she got done she came to find me and made sure I had the correct product and wanted to know if I needed anything else.

I went into tool rental and a young lady named Cassie was so nice and she explained to me how the product work and went above and beyond for me.

Kevin is the most experience in every aspect. Great manners & will go above & beyond for any customer

Ample floor models to choose from. Bill Kelly was a very knowledgeable sales associate.

I rented a gas string trimmer for the first time. Didn't know how to operate the tool but thanks to the helpful explanation of the clerk at the store I was able to get the job done.😊