#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(708)588-1803
Tool & Truck Rental(708)588-1809
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
140 Countryside Plaza
Countryside, IL 60525
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Customer Store Reviews

  • 4.6 out of 494 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (494)
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Showing 1-30 of 494 reviews
Power Tool Rental
I rented a couple of power tools for a project at my niece’s house when I was visiting from out of town. I had a general idea of how to use the tools, but Jon took the time to show me how to use them, and shared some tips and tricks based on his construction background. I don’t think the project would’ve turned out as nice nor would we have accomplished it in the amount of time we did without his expertise and knowledge. I felt much safer using the tools as well since he made me feel so comfortable.
by
    • Recommended
    Very nice store, helpful and knowledgeable people
    Every time I have had a question on the store I always get the correct answers for any project at home or for anything in general
    by
      • Recommended
      HOME DEPOT COUNTRYSIDE IS THE BEST!
      If you need help shopping at a Home Depot, go to Countryside. They have the best service people and the very best Cashiers, especially Laura. She is wonderful and the nicest person I have ever met. She was very helpful, knew her job so well, was patient with me, combined my carts,set up an account for me, helped me out to my car, loaded my car,andtold me if I have any problems with anything, I can return will no hassle. My experience with her was A Plus!
      by
        • Recommended
        helpful employees
        Bought a water heater and was helped by the plumbing staff. They were very nice and eager to help. Cashier too, was very helpful, made checkout a breeze and was able to have an employee load the water heater in my car. Everyone I dealt with was super friendly. I felt special. Wonderful experience!
        by
          • Recommended
          Good service and selection
          Good friendly service and terrific selection of merchandise at the Countryside store.
          by
            • Recommended
            Helpful Associates
            A big thank you to Dave for helping me find some tricky hardware!
            by
              • Recommended
              Friendly staff
              Everyone employed there seem like they enjoy their job. Disappointed no more 11% Rebate
              by
                • Recommended
                Countryside is GREAT
                Amy at Countryside Home Depot is the best!
                by
                  • Recommended
                  Rude employee
                  Better off having less employees that rude ones I rather wait or not have my phone call answered than be yelled at and hung up on
                  by
                    Love my Countryside store
                    I typically dont write reviews, especially for getting a good customer service, which is what I expect from every retail store, but this Countryside store has some great folks in almost every department. If I need help I can always find someone and they are willing to help. Sure, you can get the ocassional person that could care less, but those are few and far between at this store.
                    by
                      • Recommended
                      Identity theft
                      Someone tried to open a credit card account at this location but thankfully it was declined due insufficient identification. I called Home Depot customer service to report this was not me.
                      by
                        Love this location
                        Jennifer was amazing and definitely kind friendly and knows what she’s doing I’m very pleased to meet her tell her thanks for everything
                        by
                          • Recommended
                          Great Customer Service
                          I was lucky to find a small hard find product
                          by
                            • Recommended
                            Not Impressed
                            Customer Service Rosa - very rude, very impatient, not personable at all. Not sure why she would be chosen to be a Customer Service person at all. She is more concerned with her fellow employees and that conversation then helping the customer
                            by
                              Great Customer Service
                              I was really needing help as I always feel so overwhelmed in Home Depot, Dave B came to the rescue and was knowledgeable and helpful. Thank you Dave B!
                              by
                                • Recommended
                                Good selection of appliances.
                                I purchased a LG refrigerator at Home Depot a few weeks ago, and I could not be happier. This stainless steel is easy to keep clean, it has lots of storage and looks beautiful in my kitchen.
                                by
                                  • Recommended
                                  GARDEN SELECTION
                                  THIS LOCATION HAS THE LARGEST GARDENING SUPPLIES AND PLANTING SELECTIONS AROUND!
                                  by
                                    • Recommended
                                    Good product so so service area
                                    Service area seemed lacking…didn’t know products
                                    by
                                      • Recommended
                                      Great employees
                                      We just bought window treatments for our large windows. The employee who helped us couldn’t have been anymore helpful or thorough. We had tons of questions, and she patiently answered each and every one. We never felt rushed.
                                      by
                                        • Recommended
                                        Shopping for needed home purchase
                                        We got excellent service for what was needed quickly.
                                        by
                                          • Recommended
                                          Amazing sales associates
                                          Melissa was awesome and I highly recommend seeing her for your window treatments!
                                          by
                                            • Recommended
                                            Great staff
                                            One of the Main reasons I go to the store is because everyone there is very friendly.
                                            by
                                              • Recommended
                                              The friendliest!
                                              I love Home Depot and the Countryside store is my all time favorite mainly because of the outgoing and friendly staff! Always willing to please. Keep up the great work!
                                              by
                                                • Recommended
                                                Horrible experience
                                                Took 25 minutes to find someone that could help find a product that was in stock, but on an upper shelf. Many employees on cell phones or talking to other employees. Once product was purchased, waited 30 minutes at customer pickup area without being greeted. Once acknowledged, they informed me that they were just now going to pull the item down. Ended up going to customer service and canceled my order. Worst experience I’ve ever had at a hardware store.
                                                by
                                                  Shop elsewhere
                                                  This location continues to just stumble along with no end in sight. If you are looking for help, take your business elsewhere because these clowns could care less.
                                                  by
                                                    Friendly, helpful workers
                                                    Nick, Jesus, and Saul are three kind and helpful young men who made my shopping experience way better than expected (even though I spent more money than expected, but that wasn't their fault)! Seriously, these guys helped me in different areas of the store and in different ways, but they each did their part to make my visit, and Home Depot's reputation, really good!
                                                    by
                                                      • Recommended
                                                      No courtesy, no help.
                                                      Everyone was unhelpful & not courteous. Except for the first 2 men in the lumber area. Checkout older blonde lady was especially surly. I'm not sure what was going on there. Very unfriendly people at this store. There was a short darkly ranned man that looked like he was causing some sirt if trouble. Maybe he was the reason, seemed full of himself. Darkly tanned. The checkout lady informed me no one was going to help me put the lattice on my car, no explanation. Then a man showed up & handed me a bunch of twine but wouldn't help me. Very rude bunch of people.
                                                      by
                                                        Paint
                                                        Always shop the Countryside location. You can't beat their paint department. They are spot on with matching colors and they always use the proper base!
                                                        by
                                                          • Recommended
                                                          Great Store
                                                          I have purchased plenty of plumbing products from pipe fittings , hot water heaters , toilets , sinks , faucets . I have purchased all of my power tools there , paints & rollers . If I needed something the store always had it . I've made plumbing repairs , sump pump replacements , GFCI's replacement, storage shelves, hot water heaters, garbage disposals, plumbing fittings , table saws , drills , drill bits, electrical meters , snow blower, chainsaw, edging / trimmer, lawnmowers, backpack leaf blower , flowers , potting soils , hose fittings . I've ordered plenty of items online & will pick them up at the store , never had any delayed deliveries , e-mail always sent when item was scheduled to arrive . Plus I enjoy the 10% military discount , great idea H.D. it means a lot to us Vets. Thanks a lot . I've shopped at this close to home store ( 1.75 mi.) since its opening over 20 years ago & will continue to go there . It has not let me down on any products.
                                                          by
                                                            • Recommended
                                                            BAD DAY? OR ALWAYS THIS RUDE?
                                                            RUDE FROM MINUTE I WALKED IN TILL I LEFT- WHATS THE STORY W/ THE EMPLOYEES-
                                                            by
                                                              Showing 1-30 of 494 reviews

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