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Showing 1-30 of 555 reviews
Mar 7, 2023
Great customer service!
We went in looking for a refrigerator to replace ours. Rachael showed us several options an went over the warranty options thoroughly. She took her time with us and wasn't impatient. She made our new purchase easy and informed. We love our new refrigerator!
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Recommended
1 found this review helpful
Jan 15, 2022
Great service!
The store was close to closing and Dan went out of his way to help me find “E-Z Fuse tape”. This tape has literally saved me hundreds of dollars on repairs. Don’t ever get rid of this product and don’t ever get rid of Dan. He went above and beyond. Thanks Dan! And thanks Ashley for suggesting I fill out this survey for Dan to get a gold star.
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Recommended
Apr 18, 2024
Super helpful staff!
I was sent by work to resolve an issue. I couldn't find what I needed , so a lovely lady in Customer Services personally walked me to the items I requested, then upon checkout, I was having issues with my company expense card and was getting frustrated and about to use my personal card and hope to be reimbursed, a delightful young lady sensed my dismay and asked if she could try running it again, and she found the issue and saved me from the hassle and inconvenience of the reimbursement process. I will absolutely recommend this Home Depot #2109 to anyone. This is the cleanest, most well stocked HD I have ever been to. Impressive all the way around.
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Recommended
Apr 18, 2024
Amazing Service
Appliance Specialist, Michelle Foote was extremely helpful with my purchase today.
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Recommended
Apr 13, 2024
Great customer service
Electric Ryobi lawn mower Works great
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Recommended
Apr 12, 2024
Friendly staff
Really friendly, helpful employees
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Recommended
Apr 12, 2024
Great experience
Staff was helpful and willing to answer all my questions
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Recommended
Apr 7, 2024
Employee was helpful
Kaleb in the flooring department was very helpful.
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Recommended
Mar 15, 2024
Awesome cashier Mari
Just an awesome lady, she really helped me out with my purchase. My card was declined because of a gas station hold. She kicked in five bucks for me so my card would clear. Really, nobody does that. Thanks Mari!!
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Recommended
Mar 12, 2024
Customer service
Always friendly employees ready to drop whatever they are doing and help you out. I love this place!
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Recommended
Mar 8, 2024
Very helpful
Seth was very helpful, even Googled some questions we asked when he wasn't sure of the answer.
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Recommended
Feb 23, 2024
excellent service
I had a wonderful shopping experience at the store.
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Recommended
Feb 13, 2024
Shopping at Home Depot was a great experience I met a young man named Brody b r o d i e he was an excellent cashier
I was there to buy some bird seed and they had it on sale
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Recommended
Feb 12, 2024
Excellent service
Chase and Mari were extremely helpful and quick in helping me check out when I had finished shopping.
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Recommended
Feb 8, 2024
Poor stock
This store frequently shows items in stock online yet when you go and try to purchase said item in store it’s not on the shelves. No home for items fairly consistently.
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Recommended
Dec 30, 2023
aways find what I neat and want on my visit to Home Depot
I am happy with your selection of products in the store. I usually always find what I need.
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Recommended
Dec 8, 2023
Awesome employees
The best Home Depot I've been to
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Recommended
Nov 27, 2023
Great store!!!!
As a farmer I am always getting into some odd or strange project. Something different everyday! This store never fails me to always have what I need and great pro staff to help.
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Recommended
Nov 9, 2023
Council Bluffs Home Depot
The employees at this store are very friendly and helpful they go above and beyond to help there customers!
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Recommended
Oct 30, 2023
My favorite store
I have never had a bad experience at this store. Any time I have a question I easily find an employee and they always go above and beyond to help me. I have especially enjoyed the garden center this year. I always get a thank you when I check out and my husband gets thanked for his service every time he uses his military discount. We always feel valued there.
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Recommended
Oct 27, 2023
Terrible-they swap product brands from what's shown in stock.
This location is one of the worst that I've visited. They advertise a specific brand of product is in stock, with a large quantity, and then you arrive to find that it is a similar product and the price is different. Just got another location and get what you expect for the money that you've budgeted for your project.
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Oct 6, 2023
Great Job
Amie is great at self check out always makes my experience better as I'm always in a hurry to get to a job site or back to one. Great job on having such a great friendly employee!
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Oct 1, 2023
GREAT Service
Conner and Mel went out of their way to find and assist us with what we needed. Friendly, fun, helpful people!
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Recommended
Sep 8, 2023
Customer service
Very helpful customer serice
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Recommended
Jul 23, 2023
Determined to help.
My item not her area. She was HVAC sales and installation display but she concentrated on helping me. 300p-400p but cant recall name.
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Jun 23, 2023
FALSE ADVERTISING - Level of Incompetence Inexcusable
We went to the Home Depot in Council Bluffs to make a purchase for a home improvement project. we received an email with a coupon for $15 off a purchase of $100 or more if we used our Home Depot card. Our purchase was over $300 and the coupon was presented at the time of purchase. When we were given the total, I questioned whether the coupon came off or not. Kevin, the cashier told me it had. When I looked at my receipt, it had not come off the purchase. I immediately went to the Customer Service Desk and the man stated that he didn't know what he was supposed to do about it. He told me that the cashier would need to correct it. I went back to the cashier who had another Home Depot employee standing beside him. Neither one of them could figure out how to correct the issue. They called the Customer Service desk and spoke to the man who sent me back to them and the three of the Home Depot employees came to a general consensus that they could not correct the issue or honor the coupon that was sent to us. Sending a coupon that cannot be used is FALSE ADVERTISING.
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Jun 9, 2023
Excellent store!
Easy to shop both online and in store. Well stocked with a friendly staff.
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Recommended
Jun 6, 2023
Don't believe internet inventory numbers
Visited two stores that indicated they had numerous units in stock of the item I wanted to buy. The first had only one, which turned out to be used and soiled. The second had none. If you can't call and verify with an actual human that they have what you want, don't waste your time. Maybe not even then.
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May 24, 2023
Excellent customer service
Today it is hot and steamy outside, and it seems like everybody is in a crappy mood. However, lila, a sales representative at this particular store has such a contagious smile and she made sure I was well taken care of
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Recommended
Apr 30, 2023
Ceiling Fan Issues
We had our ceiling fan installed today and when we needed to put on the frosted glasses, 2 of the 3 were broken; however, Layne helped us with a credit rather than having to take down the ceiling fan and return it.