#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(979)691-7602
Tool & Truck Rental(979)691-7608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
1615 University Dr East
College Station, TX 77840
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Customer Store Reviews

  • 4.7 out of 393 reviews
94%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (393)
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Showing 1-30 of 393 reviews
Excellent home improvement store
Very helpful and courteous staff. Store functions well as a team.
by
    • Recommended
    Best staff ever!
    My most recent trip was beyond pleasant and productive . The knowledgeable staff from lumber , hardware,lawn and garden and customer service was a joy to watch. Service finally has recovered in America! Well at Homedepot anyway.
    by
      • Recommended
      Home Depot Employees
      Kathy helped us. She went above and beyond! Also the two ladies at the register were very nice!
      by
        • Recommended
        Knowledgeable help
        Thanking Kathy for the great help she gave my husband and I with our project needs! And thankful for the one who happily helped load our truck!
        by
          • Recommended
          Great Service
          I like going to this particular Home Depot a lot. Not only do they have a great selection on garden supplies, the employees for the most part are very helpful.
          by
            • Recommended
            Great Customer Service!
            The cashier, Jimmy, was patient & kind! Thank you for going above and beyond to help my elderly parents!
            by
              • Recommended
              Home Depot Bryan
              The employees were very engaging and knew what products that could make my project better!
              by
                • Recommended
                Dryer
                I had to return a dryer 3 times hotpoint is the worst dryer ever please don’t buy
                by
                  Ms. Baker
                  Ms. Melissa Baker was so helpful in quickly showed me what I was look for. I described other clothes, pin, but metal, and she knew exactly what I was talking about.
                  by
                    • Recommended
                    Wasted 45 min on Credit Card application!!
                    Biggest waste of my time ever!! The cashier was very pushy about applying for Home Depot Credit Card. She said it would only take 30 sec. Well that 30 sec turned into 45 min!! The Manager Todd was incredibly RUDE and NEVER offered an apology for my WASTED time!! People like Todd should NOT be Managers!! Incredibly RUDE & DISRESPECTFUL!!
                    by
                      Great service
                      Was a fast experience. With the help from Rob I was able to get out faster. Thank you!
                      by
                        • Recommended
                        Best Home improvement store ever.
                        I am a do-it-yourself kind of guy. I love shopping at Home Depot because of the vast array of products they offer, and the quality of service I always receive there. No other stores compare. If I need something for any project, Home Depot is my go-to place.
                        by
                          • Recommended
                          Customer service is nonexistent
                          You can’t expect too much from a store that hires a bunch of you can’t expect too much from a store that hires high school kids and college kids. However, when you have to continually ask people for help and have people paged to the aisle that you’re on for help and nobody shows up after 20 minutes it’s just not worth coming to the store. Employees at the store more interested in what they did on the weekend or after party conversation and their cell phones everything but the customer. And this store just continues to get worse and worse every year.
                          by
                            1 found this review helpful
                            Very helpful employees
                            Employees very helpful and friendly, especially when compared to other big box stores.
                            by
                              • Recommended
                              Friendly Store
                              I visit this Home Depot location quite often and I am always pleased with the friendly and helpful employees and the store layout
                              by
                                • Recommended
                                Something for Everyone!
                                Love this store, they have all the products I need for any and all of my projects and the customer service is top notch 👌
                                by
                                  • Recommended
                                  Che - best emplyee ever!
                                  Che is the best employee ever! She went above and beyond to find a difficult time for me and followed me out to my car to let me know it had been located. She was super helpful, knowledgeable, and enthusiastic! Best customer service I have had... EVER!
                                  by
                                    • Recommended
                                    Convenient location
                                    The store has most items needed and helpful employees.
                                    by
                                      Horrible Experience
                                      Employees lack any sort of knowledge, visited with 6 employees and they all seemed lost! Absolute waste of an hour and a half of my time in this store today!
                                      by
                                        Cluttered aisles make this store a nightmare to maneuver through
                                        Too much merchandise clutters the walkways and aisles of this store
                                        by
                                          Great Experience @ The Home Depot
                                          I used the tool rental dept and I'm glad I did over great experience which turned into receiving a new Home Depot card
                                          by
                                            • Recommended
                                            Great employee
                                            One if your employees Bri was ver helpful I really appreciated all her help
                                            by
                                              Nice Store - Not Very Good Customer Service
                                              It seems everytime I come into this store there are always employees standing around talking to one another versus looking for people to help. I never am asked if I need help but have to go out and interrupt a conversation between employees to receive help. Maybe some better training protocols are needed??
                                              by
                                                • Recommended
                                                Wonderful store
                                                Love the products and the customer service.
                                                by
                                                  • Recommended
                                                  Very knowledgeable and helpful employees.
                                                  Great customer service
                                                  by
                                                    • Recommended
                                                    Great store horrible customer service
                                                    The store an products a great it’s the rude customer service workers that are the issue and the lack of a competent manger to handle them at be exact Jenn short for Jennifer as she stated as she told me if I didn’t like it I could go to Lowe’s and the manager Neely which couldn’t control his employee as she continued to be rude
                                                    by
                                                      Tracy in paints
                                                      Tracy worked super hard helping us pick the perfect paint/stain!
                                                      by
                                                        • Recommended
                                                        Received excellent service
                                                        Donna and Audrey were friendly, knowledgeable and attentive when I made my purchase. They displayed tremendous patience while listening to my situation.
                                                        by
                                                          • Recommended
                                                          Excellent service
                                                          This is a excellent store, clean and employees willing to help
                                                          by
                                                            • Recommended
                                                            PRODUCTION!
                                                            Best Home Depot in Texas
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 393 reviews

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