#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)661-6784
Tool & Truck Rental(718)661-6790
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 7:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
124-04 31st Ave
Flushing, NY 11354
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 328 reviews
87%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (328)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 328 reviews
The trip we made this time was to buy the paint.
But no one was in the Paint Section.
by
    HOME DEPOT SOLD ME A 3 YEAR OLD BATTERY!!
    PURCHASED BATTERY ON 5 17 22 AND WHEN I GOT IT HOME I NOTICED DATE STAMP READ JUN 7 2019 3 YEARS OLD..NO ONE WAS WILLING TO HELP RESOLVE ISSUE AFTER I WAITED ON PHONE 45 MINUTES AND KEPT HUNG UP ON
    by
      Amazing store very clean & organized & further more great employees!
      Amazing customer service, employees are product knowledgeable and friendly! & very clean & organize store !
      by
        • Recommended
        Good employee
        I bought something few weeks ago, the cashier, Emma, is nice and helpful!
        by
          • Recommended
          People loitering in the parking lot
          I felt very unsafe in the parking lot. There were men hanging out in the lot obviously not looking to go shopping. You should have added security and ask them to move along for the safety of your customers and staff
          by
            Refrigerators
            Unfortunately I have not received my Lg refrigerator that I purchased, shopping experience was great
            by
              Great Customer Service
              I needed a Kohler Tub in Biscuit and I received great help from Gil in kitchen design department, he found the size and color i needed and he helped me place the order for it. I cannot wait to have this in my bathroom.
              by
                • Recommended
                Great spot to shop you needed
                Visiting often. Always well organized and staffs are friendly. Definitely my favorite Homedepot.
                by
                  • Recommended
                  HORRIBLE EXPERIENCE DURING A RETURN
                  i return a wireless handheld vacuum cleaner order#WJ42688153 that i was not satisfied with the product as the suction was not strong as i like it to be. i went to a homedepot to return as per the terms of the purchase i had the option to return to the your near store. the cashier who assisted me was very polite but the"supervisor"helping her was making side comments like:why did you not research before buying? did you not see the power before buying? now no one will buy it used. unprofessional!! if i was not satisfied with the product i should not feel like i cannot return it or get my money back like the terms of the purchases states. the rude supervisor even made a comment as to why it took me 2 months to return it when i was within the 90 days. this lady needs a lesson in how to properly deal with customers. just dealing with her for 15-20 min turned me off and i don't see myself going to that home depot again. so frustrated.
                  by
                    The most poorly managed Home Depot in the USA
                    They put Xmas tree in the parking lot while closing the garden center entrance and force buyers to lug the whole tree from lot to the garden center through the main entrance and then back to the cashiers of which none are staffed except half of self serve. Just the dumbest inconsiderate management!
                    by
                      Staff
                      I hate reviews BUT. Don't know. If it's a fluke. Or a new thing? But the staff members. And manager on the floor. At the time I was at this Home Depot. 7:51 AM. November 24th, 2023. Was phenomenal. Polite. Greeting every customer in the aisle with a hello. Good morning. I wish the other Home Depots, I called her. Mill Basin. Maspeth. Long Island City. Can copy this Behavior.
                      by
                        • Recommended
                        Great store
                        Always receive good help from the sales associates.
                        by
                          • Recommended
                          Great
                          they have almost everything that you will need, just dont have much varient to compare and choose
                          by
                            • Recommended
                            Horrible cashier and supervisor
                            Very rude in the checkout area.
                            by
                              Mosquitoes in the facility
                              As I made my appliance purchase at the cashiers area while waiting i and my spouse and Home Depot employees were bitten by mosquitoes. Please do something about this pest problem!
                              by
                                Great Service! Great Stuff.
                                I shop here regularly. Hands down! The friendliest Home Depot that I have been to.
                                by
                                  • Recommended
                                  Nice store
                                  Store is well-stocked. Check out was quick. Employees will assist when needed.
                                  by
                                    • Recommended
                                    Outstanding customer service
                                    Staff very friendly and always go above and beyond especially if an item is missing a sku or price sometimes spending almost a half hour
                                    by
                                      • Recommended
                                      Very nice employees and satisfied experience shopping there
                                      This is my favorite Home Depot store, not too crow, parking always very easy and there are very nice employees
                                      by
                                        • Recommended
                                        05/05/22 I visited HD. the security man at garden part was like my neighbor.
                                        by
                                          • Recommended
                                          Store it was infested with birds and squirrels.
                                          Store it was infested with birds and squirrels.
                                          by
                                            Comfortable environment
                                            I bought a light for my garage with batteries. It's really a help since I don't have electricity in there at the moment. HD always has items like this to make life just a little easier.
                                            by
                                              • Recommended
                                              Terrible Customer Service
                                              Go somewhere else if you think service with a smile should be alive and well.
                                              by
                                                Worst Customer Service
                                                This store has the worst customer service compared to any other store! Rude and unprofessional Staff!
                                                by
                                                  Excellent staff
                                                  Very helpful and friendly staff.
                                                  by
                                                    • Recommended
                                                    Horrible Store Buyer Beware!!! They set their own guidelines
                                                    This store follows their own set of guidelines. Their bid room minimum is whatever they feel like saying it is for the day. I shop home depot everyday and this store is one of the worst. Go to flushing or maspeth even local building suppliers before this store. You will be ignored while shopping the shelves are barely stocked nobody cares about the customer its all about taking as much money as they can from you for the day. Managers wont even come out to assist customers concerns or questions. You will have your time wasted and money taken.
                                                    by
                                                      Good service.
                                                      Constant purchases..good prices
                                                      by
                                                        The store was clean friendly associates.
                                                        The store was clean friendly associates.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        Great store with expert help.
                                                        Great store with expert help.
                                                        by
                                                        • Verified Purchase
                                                        • Recommended
                                                        As a loyal customer who shops around the United States in Home Depot, I found this store to have ...
                                                        As a loyal customer who shops around the United States in Home Depot, I found this store to have people working in this store condescending, obnoxious and rude. When needing help, the employees walk away from customers like cockroaches running when you turn the lights on. When you insist on help with something, you receive the overall sigh of 'what do you want from me.' Advertisements over the intercom are not in Chinese, English, or Hindi. The management team needs to be evaluated on their customer service. Hanging out with staff and taking about previous customers that have passed them is bad moral for current customers. So sad that I have to travel miles to Long Island to find excellent service and current products.
                                                        by
                                                        • Verified Purchase
                                                        Showing 1-30 of 328 reviews

                                                        Nearby Stores

                                                        131-35 Avery Ave

                                                        Flushing, NY 11355

                                                        1.09 mi

                                                        Tool & Truck Rental

                                                        (718)670-3420

                                                        Pro Service Desk

                                                        (718)670-3457

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 8:00am - 8:00pm

                                                        73-01 25th Avenue

                                                        East Elmhurst, NY 11370

                                                        2.69 mi

                                                        Pro Service Desk

                                                        (718)505-3238

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm

                                                        50-10 Northern Blvd

                                                        Long Island City, NY 11101

                                                        3.74 mi

                                                        Tool & Truck Rental

                                                        (718)777-4580

                                                        Pro Service Desk

                                                        (718)777-4593

                                                        Mon-Sat: 6:00am - 10:00pm

                                                        Sun: 7:00am - 8:00pm