#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(423)728-7602
Tool & Truck Rental(423)728-7608
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
546 Paul Huff Pkwy Nw
Cleveland, TN 37312
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Customer Store Reviews

  • 4.8 out of 421 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
Excellent service and employees
by
    • Recommended
    An incredible amout of things to choose from for a one stop shopping trip.
    No matter what project I'm involved in, I can always count on Home Depot to have the exact thing or gadget I need to finish my project. They have much stock of almost everything than Loews does.
    by
      Home Depot Cleveland
      I always have a great experience at this location the employees are helpful when needed and they seem to always have in stock what I need at the time of my visit. Thank you Home depot for training your employees to out the customer first!
      by
        • Recommended
        Very friendly employee's
        The employee in the cement/conceret department helped me out without asking for help.
        by
          Great products, fair price, friendly people
          Store is neatly organized, they don’t items around like other places so I can go and get what I need quick. Employees are friendly and real people, not that fake ‘make you feel valued’ stuff corporations push.
          by
            • Recommended
            Helpful & Friendly Associates
            We appreciate the personal service we receive when we shop for a home project or problem.
            by
              • Recommended
              Great location!
              Customer service outstanding! Thorough and friendly!
              by
                • Recommended
                Great customer service
                Shout out for Amanda who helped us with returns this evening. We did not have receipts for returns. She took her time to check our Home Depot account and looked some items on the computer ( labels were not attached to the products) and processed our returns. It was a long process since she had to enter items numbers manually. She did it with a big smile on her face. She took care care of us so well and I cannot thank her enough for her help today.
                by
                  • Recommended
                  Great Customer Service
                  We have never had a disappointing trip to this store. The people are helpful and courteous.
                  by
                    • Recommended
                    Propane Exchange
                    I went to home depot to exchange a bottle of propane. I paid for it at the cash register & they gave me a receipt with a code to us at the propane exchange. I was unable to enter the code because I was unable to see the screen because of the daylight reflecting in the screen, I found an associate who also was unable to enter the code correctly due to the fact the screen could not be seen in the daylight. She had to go get the keys to unlock the propane cage which took several tries. Home Depot needs to replace this screen with one that can be seen in the daylight!
                    by
                      Efficient service
                      Store personnel were helpful and friendly.
                      by
                        • Recommended
                        Shopping experience
                        This store has very friendly service and very eager to help you find what you need. Clean and very organized. Great place to shop.
                        by
                          • Recommended
                          Customer Service
                          This location is superior in customer service when compared to the other big "blue" box store. You are greeted at the door, offered a shopping cart, and a friendly associate is never too far away to assist with any of your questions.
                          by
                            • Recommended
                            loading zone
                            please put up a sign saying this is not a parking spot. until you have purchased your materials do not park in the loading zone
                            by
                              Great service
                              Convient location for most of my jobs, always receive quick service
                              by
                                • Recommended
                                Nate was Great
                                Nate in the Gardening Center at Home Depot was a great person to deal with. Made sure we had what we needed for the gardening.
                                by
                                  • Recommended
                                  Friendly staff
                                  The overall store employees are very friendly and helpful. Angela in the appliance dept was extremely helpful and knowledgeable
                                  by
                                    • Recommended
                                    Home Depot—a cut above the others
                                    Home Depot carries merchandise that no other store carries that I really enjoy using in my home. A fun place to shop.
                                    by
                                      • Recommended
                                      Review
                                      It’s always a chill environment and I’m always able to go in, get what I need, and continue on with my job.
                                      by
                                        One of the better locations!
                                        This location is one of my favorites. Always clean, well stocked and a great staff! I seem to be able to get in, get what I need and get out quicker than other locations. Time is money!
                                        by
                                          • Recommended
                                          Excellent supplies
                                          Most 99% of the time when I go to this specific store they have everything that I need that's why I'm so very pleased to recommend this store to others and the staff here is awesome
                                          by
                                            • Recommended
                                            Fantastic personal customer service
                                            We had a problem with an item that we purchased. The employee (Eric - the Kilt) went above and beyond what we would have expected in helping resolve the issue. He watched for replacement to be in stock, called us, then handled it all for us when we got to the store to make it easier (did not need to explain issue again). Friendly, professional and helpful!!!
                                            by
                                              • Recommended
                                              Lumber Delivery
                                              Placed order at Cleveland Home Depot with Luquida’s help- she was professional, efficient, confirmed my order and clarified things like pressure treated or not and scheduled the delivery- which arrived as scheduled and was delivered in the location on the property requested. Delivery item count was correct and lumber was quality expected.
                                              by
                                                • Recommended
                                                Thank you! Thank you! Thank you!
                                                I found the exact backsplash I was looking for online and it was on sale! I am excited about seeing it in my kitchen and admiring it for years to come.
                                                by
                                                  • Recommended
                                                  Help is always available!
                                                  This place is great. It's always clean, well stocked, and help is always available! This is important to me because I don't have to walk all over the store hunting what I need.
                                                  by
                                                    • Recommended
                                                    Best home improvement store
                                                    The employees are always ready to assist. I have always been able to get help from an expert in whatever area I need. Just ask. Returns are no problem.
                                                    by
                                                      • Recommended
                                                      Great employees
                                                      I bought several painting products and was very pleased.
                                                      by
                                                        • Recommended
                                                        Much better than my local Big Blue
                                                        I drive from Athens Tennessee to this store because they almost always have what I can't get at the local BB. The store is clean and neatly arranged and the item selection is much better. The prices are also competitive.
                                                        by
                                                          • Recommended
                                                          Outstanding sales person
                                                          Went to Hone Depot for a refrigerator, needing it that day. The first choice was not available because it was not ob stock, and the delivery was way unacceptable. My husband and I were about to go somewhere else to find one. That's when Robby came through with flying colors, he checked their stock, almost had one, but it wouldn't do. So as we were walking out, my husband asked about one he had spotted that was sitting in the back. Robby checked on his device and found it, seeing as it didn't show up as being there. Not to mention, it was also marked down, so he saved us quite a bit of money, and helped me get my Home Depot card. Would I recommend this store, on a scale of 1 to 10, I give it a solid 10.
                                                          by
                                                            • Recommended
                                                            Friendly employees
                                                            Ordered a Samsung Bespoke 30 cu ft refrigerator today.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 421 reviews

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