#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(812)280-6408
Tool & Truck Rental(812)280-6403
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
1000 E Hwy 131
Clarksville, IN 47129
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.4 out of 337 reviews
88%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (337)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 337 reviews
Exceptional assistance
Exceptional assistance from Becky. I searched and searched all over the store for some Ryobi power tools that showed in stock and could not find. She was more than willing and went over the top to find them! Had a contractor at home waiting. I would shop this location just to have Becky help me shop!!! She even cut 16 foot wall trim because no one else was available! She went above and beyond!!
by
    • Recommended
    Great place to shop!
    This is truly one of the best places to shop for any home projects. Friendly associates ready to answer all your questions.
    by
      • Recommended
      Key process
      Ethan helped to speed my key making process cause I was making a lot of keys. He helped me by showing the right keys to use and helped me in making them. I didn’t get to get the cashiers name at the self checkout but he was also very helpful. And made my checkout with all those keys super easy! He also was the one who got Ethan to help me out so very helpful customer service loved it.
      by
        • Recommended
        Shower head
        I bought a shower head n I'm glad I got it at home Depot. They have a good selection on many different kinds.
        by
          • Recommended
          Store employees are not helpful
          When standing in an aisle, an employee walks by and doesn't ask if you need help or doesn't even say Hello. They don't care if you need help. Have seen them in the same aisle as I am and just continue their own conversation.
          by
            Great customer service
            Jovany was exceptionally helpful and displayed professionalism during our visit at the New Albany visit
            by
              • Recommended
              Knowledgeable associates
              Was having a rough experience that was turned around by a fabulous employee at the service desk. Brandon K managed to get everything ordered that I needed ordered, after not being able to find any help throughout the store I was so surprised how sharp and knowledgeable he was and even more shocked when I found out he was only 18 and had only been there 5 months. I was really aggravated and his wonderful attitude and willing to go above and beyond to help me was very refreshing and made a crappy visit much much better! I love Home Depot the one in Clarksville could use a little help like a remodel and better management but they do have very friendly employees so that is a plus! They also have a very knowledgeable older gentleman that works in appliances He's helped me in the past and I've always been 100% pleased with his recommendations! So now if they can build on those types of associates with better management the store would be much much better! But those two associates are amazing as are many others throughout the store I just wish it was better ran above those associates!
              by
                • Recommended
                Great customer service
                Tiny. She’s awesome!!!!
                by
                  • Recommended
                  Poor Customer Service from a Supervisor
                  Dept Supervisor Giovanni canceled my order without talking to me first on a mower purchase that was failed to be delivered. Bought the mower at another store and the Home Depot employee called and confirmed at the Clarksville location it was in stock. The supervisor left me a voicemail stating he canceled our order instead of waiting to speak to me directly. When I spoke and called back simply said was nothing he could do to help since he already canceled the order. Said he could have help my order till it was restocked, confirmed new stock was on the way, but since he canceled it was nothing he could do. I had to drive almost 40 minutes to go to their location to get this mower reordered and almost lost my 24 month financing promotional offer because he even neglected to tell me I needed to bring it in. Over all horrible buying experience. I would instruct everyone I know to stay away from this location if this is how supervisors handle problems that arise.
                  by
                    Great Customer Service
                    Customer service friendly and always willing to help you find items or answer questions to the best of their abilities.
                    by
                      • Recommended
                      Employee's at the customer service desk very helpful
                      Great selection & prices on Milwaukee tools !
                      by
                        • Recommended
                        Sold a used microwave as a new one
                        Horrible experience!! When I got my "brand new" microwave home, it had food splattered all over the inside of it!! It is disgusting!! When I tried to call the store to report what had happened, no answer! There's no user manual in the box and obviously the microwave has been used a time or two!! It's disgusting!!
                        by
                          Great service!
                          I recently purchased kitchen countertops from Home Depot and I couldn't be more impressed with the excellent service I received. Cassie and the store manager, Amber took the time to understand my needs and helped me select the perfect countertops for my kitchen. Throughout the entire process, the Home Depot team was incredibly helpful and responsive. They answered all of my questions and provided me with all the information I needed to make an informed decision. They even went above and beyond to ensure that my countertops were installed perfectly and on time. Overall, I'm extremely satisfied with my experience at Home Depot and would highly recommend them to anyone in need of kitchen countertops. Their outstanding service, combined with their high-quality products, make them the clear choice for all of your home improvement needs.
                          by
                            • Recommended
                            Great Shopping Experience - Thank you HD Employees
                            I shop at Store 2002 Home Depot Clarksville, IN for quality products and because my shopping experience is amplified by helpful employees.
                            by
                              • Recommended
                              Check out
                              I must say that check out was the most kindest customer service.
                              by
                                • Recommended
                                My preferred homedepot
                                I always enjoy shopping at this location. I think I shop here more than my husband. They always have what I need from house plants, to cleaning supplies, to home projects. The store is clean and staff are friendly.
                                by
                                  • Recommended
                                  Home Depot Review.
                                  Friendly employees assisted me with finding just what I was looking to purchase.
                                  by
                                    • Recommended
                                    Above and beyond customer service
                                    To a customer who isn’t familiar with electrical items, it was awesome having an employee help find items that the electrician sent me for. Parri, at Clarksville store, took item list and found them and confirmed they were correct items, then took us to Zcustomer Service to check us out. Stores need more employees with customer service skills, such as Parri.
                                    by
                                      • Recommended
                                      Filthy store
                                      There were carts and piles of trash in numerous places throughout the store. Numerous associates walking in pairs throughout the store but none offered to assist me. I spent 30 minutes in the store and was never once greeted by any associate.
                                      by
                                        Employees and Products
                                        I bought the Ryobi One+ 18V Cordless Lopper for my husband for Father's Day. We used it last night, it is amazing. Highly recommend.
                                        by
                                          • Recommended
                                          Absence of Leadership causes systematic failure within thus store.
                                          On several occasions when I've visited this store, managers were impossible to find and issues go unresolved. There is nobody there to take responsibility or own the problems.
                                          by
                                            Customer Service
                                            The customer service at the Home Depot in Clarksville is great. I leave with what I need and a big smile
                                            by
                                              • Recommended
                                              Bad service desk people
                                              Jordan has a bad attitude and shouldn't be at the service desk. Looks bad for Home Depot.
                                              by
                                                VERY POOR Quality
                                                I have purchased this same brand of black mulch in years past and was pleased with the product but this year the mulch itself is of extremely poor quality. The wood chips are large hunks and do not spread evenly. Coverage is poor. I ought 10 2.5 cu. ft. bags and returned 6 because the material was so bad! Won't buy this brand from Home Depot again.
                                                by
                                                  Dedicated customer!
                                                  The product I purchased did the job.
                                                  by
                                                    • Recommended
                                                    larger sizes of black iron pipe
                                                    you need to stock 2" piping and fittings.On a positive note one of your guys suggested a cordless Ryobi lawn mower a couple of years ago , and answered all my questions and even helped me unbox it to get a better look at it. Best decision i ever made . Excellent product.
                                                    by
                                                      • Recommended
                                                      Stocked Shelves
                                                      Store #2002's shelves were well stocked and the store had everything that I needed. Not only that, an employee was very friendly and pleasant while assisting me with locating an item.
                                                      by
                                                        • Recommended
                                                        The store needs to be friendlier to handicap people.
                                                        I was forced to use a powered wheelchair that is store owned. I asked for help from a young man to accompany me to my car to return the wheelchair, and was told he had other jobs to do. I was told to just leave the motorized wheelchair in the parking lot.
                                                        by
                                                          Employees
                                                          Every time we enter this location we walk out satisfied! Melody thank you for being so helpful and nice!
                                                          by
                                                            • Recommended
                                                            appliance customer service
                                                            purchased an upright freezer and employee fabulous in this department. Font desk customer service employees awful and RUDE. the 2 staff at the front were Melanie and Carmen and their attitudes will not bring me back. Without reprimanding the HELPFUL employee who is great---some times those who have been the long term employees turn to an attitude of what will you do without me. sadly, this was presented by both named above.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 337 reviews

                                                              Nearby Stores

                                                              2239 State St

                                                              New Albany, IN 47150

                                                              3.93 mi

                                                              Tool & Truck Rental

                                                              (812)981-5490

                                                              Pro Service Desk

                                                              (812)981-5484

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              964 Breckenridge Ln

                                                              Louisville, KY 40207

                                                              8.72 mi

                                                              Tool & Truck Rental

                                                              (502)897-8970

                                                              Pro Service Desk

                                                              (502)897-8964

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm

                                                              6840 Dixie Hwy

                                                              Louisville, KY 40258

                                                              11.41 mi

                                                              Pro Service Desk

                                                              (502)933-6110

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 6:00pm