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Filter Reviews By:Rating, Profile, Gender, Age (337)
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Showing 1-30 of 337 reviews
Aug 31, 2023
Exceptional assistance
Exceptional assistance from Becky. I searched and searched all over the store for some Ryobi power tools that showed in stock and could not find. She was more than willing and went over the top to find them! Had a contractor at home waiting. I would shop this location just to have Becky help me shop!!! She even cut 16 foot wall trim because no one else was available! She went above and beyond!!
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Recommended
Nov 27, 2023
Great place to shop!
This is truly one of the best places to shop for any home projects. Friendly associates ready to answer all your questions.
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Recommended
Oct 12, 2023
Key process
Ethan helped to speed my key making process cause I was making a lot of keys. He helped me by showing the right keys to use and helped me in making them. I didn’t get to get the cashiers name at the self checkout but he was also very helpful. And made my checkout with all those keys super easy! He also was the one who got Ethan to help me out so very helpful customer service loved it.
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Recommended
Sep 12, 2023
Shower head
I bought a shower head n I'm glad I got it at home Depot. They have a good selection on many different kinds.
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Recommended
Aug 21, 2023
Store employees are not helpful
When standing in an aisle, an employee walks by and doesn't ask if you need help or doesn't even say Hello. They don't care if you need help. Have seen them in the same aisle as I am and just continue their own conversation.
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Jul 22, 2023
Great customer service
Jovany was exceptionally helpful and displayed professionalism during our visit at the New Albany visit
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Recommended
Jun 23, 2023
Knowledgeable associates
Was having a rough experience that was turned around by a fabulous employee at the service desk. Brandon K managed to get everything ordered that I needed ordered, after not being able to find any help throughout the store I was so surprised how sharp and knowledgeable he was and even more shocked when I found out he was only 18 and had only been there 5 months. I was really aggravated and his wonderful attitude and willing to go above and beyond to help me was very refreshing and made a crappy visit much much better! I love Home Depot the one in Clarksville could use a little help like a remodel and better management but they do have very friendly employees so that is a plus! They also have a very knowledgeable older gentleman that works in appliances He's helped me in the past and I've always been 100% pleased with his recommendations! So now if they can build on those types of associates with better management the store would be much much better! But those two associates are amazing as are many others throughout the store I just wish it was better ran above those associates!
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Recommended
Jun 13, 2023
Great customer service
Tiny. She’s awesome!!!!
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Recommended
Jun 6, 2023
Poor Customer Service from a Supervisor
Dept Supervisor Giovanni canceled my order without talking to me first on a mower purchase that was failed to be delivered. Bought the mower at another store and the Home Depot employee called and confirmed at the Clarksville location it was in stock. The supervisor left me a voicemail stating he canceled our order instead of waiting to speak to me directly. When I spoke and called back simply said was nothing he could do to help since he already canceled the order. Said he could have help my order till it was restocked, confirmed new stock was on the way, but since he canceled it was nothing he could do. I had to drive almost 40 minutes to go to their location to get this mower reordered and almost lost my 24 month financing promotional offer because he even neglected to tell me I needed to bring it in. Over all horrible buying experience. I would instruct everyone I know to stay away from this location if this is how supervisors handle problems that arise.
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May 31, 2023
Great Customer Service
Customer service friendly and always willing to help you find items or answer questions to the best of their abilities.
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Recommended
Apr 19, 2023
Employee's at the customer service desk very helpful
Great selection & prices on Milwaukee tools !
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Recommended
Mar 7, 2023
Sold a used microwave as a new one
Horrible experience!! When I got my "brand new" microwave home, it had food splattered all over the inside of it!! It is disgusting!! When I tried to call the store to report what had happened, no answer! There's no user manual in the box and obviously the microwave has been used a time or two!! It's disgusting!!
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Feb 24, 2023
Great service!
I recently purchased kitchen countertops from Home Depot and I couldn't be more impressed with the excellent service I received. Cassie and the store manager, Amber took the time to understand my needs and helped me select the perfect countertops for my kitchen.
Throughout the entire process, the Home Depot team was incredibly helpful and responsive. They answered all of my questions and provided me with all the information I needed to make an informed decision. They even went above and beyond to ensure that my countertops were installed perfectly and on time.
Overall, I'm extremely satisfied with my experience at Home Depot and would highly recommend them to anyone in need of kitchen countertops. Their outstanding service, combined with their high-quality products, make them the clear choice for all of your home improvement needs.
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Recommended
Feb 24, 2023
Great Shopping Experience - Thank you HD Employees
I shop at Store 2002 Home Depot Clarksville, IN for quality products and because my shopping experience is amplified by helpful employees.
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Recommended
Jan 24, 2023
Check out
I must say that check out was the most kindest customer service.
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Recommended
Jan 9, 2023
My preferred homedepot
I always enjoy shopping at this location. I think I shop here more than my husband. They always have what I need from house plants, to cleaning supplies, to home projects. The store is clean and staff are friendly.
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Recommended
Dec 14, 2022
Home Depot Review.
Friendly employees assisted me with finding just what I was looking to purchase.
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Recommended
Aug 10, 2022
Above and beyond customer service
To a customer who isn’t familiar with electrical items, it was awesome having an employee help find items that the electrician sent me for. Parri, at Clarksville store, took item list and found them and confirmed they were correct items, then took us to Zcustomer Service to check us out. Stores need more employees with customer service skills, such as Parri.
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Recommended
Jul 8, 2022
Filthy store
There were carts and piles of trash in numerous places throughout the store. Numerous associates walking in pairs throughout the store but none offered to assist me. I spent 30 minutes in the store and was never once greeted by any associate.
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Jun 21, 2022
Employees and Products
I bought the Ryobi One+ 18V Cordless Lopper for my husband for Father's Day. We used it last night, it is amazing. Highly recommend.
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Recommended
Jun 14, 2022
Absence of Leadership causes systematic failure within thus store.
On several occasions when I've visited this store, managers were impossible to find and issues go unresolved. There is nobody there to take responsibility or own the problems.
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May 23, 2022
Customer Service
The customer service at the Home Depot in Clarksville is great. I leave with what I need and a big smile
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Recommended
May 3, 2022
Bad service desk people
Jordan has a bad attitude and shouldn't be at the service desk. Looks bad for Home Depot.
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Apr 15, 2022
VERY POOR Quality
I have purchased this same brand of black mulch in years past and was pleased with the product but this year the mulch itself is of extremely poor quality. The wood chips are large hunks and do not spread evenly. Coverage is poor. I ought 10 2.5 cu. ft. bags and returned 6 because the material was so bad! Won't buy this brand from Home Depot again.
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Mar 24, 2022
Dedicated customer!
The product I purchased did the job.
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Recommended
Mar 14, 2022
larger sizes of black iron pipe
you need to stock 2" piping and fittings.On a positive note one of your guys suggested a cordless Ryobi lawn mower a couple of years ago , and answered all my questions and even helped me unbox it to get a better look at it. Best decision i ever made . Excellent product.
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Recommended
Mar 8, 2022
Stocked Shelves
Store #2002's shelves were well stocked and the store had everything that I needed. Not only that, an employee was very friendly and pleasant while assisting me with locating an item.
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Recommended
Mar 1, 2022
The store needs to be friendlier to handicap people.
I was forced to use a powered wheelchair that is store owned. I asked for help from a young man to accompany me to my car to return the wheelchair, and was told he had other jobs to do. I was told to just leave the motorized wheelchair in the parking lot.
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Feb 20, 2022
Employees
Every time we enter this location we walk out satisfied! Melody thank you for being so helpful and nice!
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Recommended
Feb 14, 2022
appliance customer service
purchased an upright freezer and employee fabulous in this department. Font desk customer service employees awful and RUDE. the 2 staff at the front were Melanie and Carmen and their attitudes will not bring me back. Without reprimanding the HELPFUL employee who is great---some times those who have been the long term employees turn to an attitude of what will you do without me. sadly, this was presented by both named above.