#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(619)656-3425
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
725 Plz Court
Chula Vista, CA 91910
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Customer Store Reviews

  • 4.6 out of 544 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (544)
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Showing 1-30 of 544 reviews
Steve is an incredible employee!
Steve is an incredible employee! He was very helpful through my visit. He provided a lot of useful advice and recommendations on how to save money and how to do my project right!
by
    • Recommended
    One-stop shop
    Never fail to meet my gardening and my DIY needs
    by
      • Recommended
      Great experiences!
      We have shopped at this Home Depot on East H Street, Chula Vista for 30+ years. We have purchased appliances, and supplies for landscaping, gardening, home improvements, outdoor furniture and even ordered appliances for our daughter who lives at New York State. All of our experiences have been the best. As an Excellence in Customer Service instructor for the Federal Government, this store thrives on making customer experience the best. We are so fortunate to live so close to this Home Depot location!
      by
        • Recommended
        great people
        I was surprise I ask for and item and I was there in 30 seconds .I was asking for specific bolt 8.32 /2.5 inch sorry I didn`t get hes name
        by
          • Recommended
          Disable and old timer neglect
          the customer is not number one in this store HD reps.not interested in my neededs
          by
            John a manager at Chula Vista Rancho del Rey
            Patient, helpful and courteous. Willing to assist. Very impressed with customer service.
            by
              • Recommended
              Customer Service Desk
              A shout out to Home Depot Customer Service Desk! Amy, Sebastian and the rest of the team went above and beyond to ensure my visit was a successful one. They knew exactly what the issue was with my return and they were able to work together to resolve it. They communicated and showed great team work.
              by
                • Recommended
                Sales Associate Jennetta
                I love my Christmas Tree that Jennetta help me get.
                by
                  • Recommended
                  Wonderful Job!
                  This is a good time for giving thanks and to show sincere appreciation to the excellent crew of people who work for this company. Tony Eddington, Tomas, and Eric were all HVAC professionals and were a joy to have in our home this month.
                  by
                    • Recommended
                    Customer service
                    I went to Home Depot and received the best customer service ever! Cynthia is a keeper and if every employee there mimicked her ability, professionalism, knowledge what an amazing experience we customers would always receive.
                    by
                      • Recommended
                      Great customer service and relations
                      Marco the cashier on November 7th 2023 5pm is awesome. I was having a sort of a mid life crisis but after interacting and covering with Marco I cheered up this man is awesome and great. I'm definitely keeping this location my go to location. Thank you Marco!!!! I recommend giving Marco some prait
                      by
                        • Recommended
                        Very happy with the shopping experience! WOW!
                        I was looking for a specific Disney Christmas item and this was sold out everywhere. The staff at this location was very helpful and followed through on what they said they was going to do. Evelyn, Gloria, Cyndy and Telah was soooo helpful and really came through. I appreciate there help and assistance and GREAT HAPPY personalities for 6am in the morning! Thank you for making this Christmas EXTRA special!
                        by
                          • Recommended
                          Kitchen design
                          The service, and professional knowledge. Really made my kitchen remodel easy and less stressful. Thanks to Derek for directing to Nathan in kitchen design center.Nathan design knowledge Really help put together a great kitchen. Thanks again guys.
                          by
                            • Recommended
                            Great Product Availability
                            Products here to accomplish most every product!
                            by
                              • Recommended
                              Flooring Specialist
                              I am an Elite member at Home Depot. This is relevant to my review because of how often I shop at Home Depot throughout San Diego county. My latest shopping experience was superb and why I felt compelled to write a 5 star review. Steve Sanger is currently a flooring specialist at the Chula Vista/East lake Home Depot store. His knowledge, patience and professionalism exceeded the help I've received throughout my hundreds of visits at different HD. I do hope this store manager values the work ethic Steve has to offer and uses Steve as a training model for how customers should be treated by all HD employees.
                              by
                                • Recommended
                                Clean store well organized
                                Prices are really up there
                                by
                                  • Recommended
                                  Very Good Customer Service
                                  Ana T. in customer service was awesome. Also the paint department is very good. This store is very well run. Thank you Home Depot of H st. We love shopping here for all of our home improvement needs.
                                  by
                                    • Recommended
                                    SABRINA AND MONICA MADE MY DAY YESTERDAY
                                    I happened to asked Sabrina to check inventory for a Weber grill that was on clearance for $325 which I saw at a different Home Depot but did not buy at that time because it was missing components. Sabrina noticed the system showed 2 on hand and sent me to customer service. The Reps at customer service were not much help so I went back to Sabrina, she asked Monica for help and saw that the grill were still on the pallet. So Monica took the time and effort to go all the way to the back section of Garden, and there it was. If it were not for Sabrina's & Monica's along with the gentleman that brought it down, I would not have my long awaited Weber grill that was on clearance.
                                    by
                                      • Recommended
                                      Great experience.
                                      I had such a great experience. My daughter and i wanted to do something that we could work together on all summer long. So why not start a garden. Lol Jennetta and the other gentleman did an amazing job from start to finish. They helped us pick out our planter box, soil and even took the time to help explained how to plant our seeds. Appreciated all the extra special attention. We will be coming back.
                                      by
                                        • Recommended
                                        Cynthia…….a great cashier, knowledgeable,helpful and patient
                                        So pleasant and so nice to run across a nice and helpful employee
                                        by
                                          • Recommended
                                          Customer service
                                          Shout out to roxy,Gloria,Cindy, Brenda Dee Allen and many others for getting everymorning by name
                                          by
                                            • Recommended
                                            Very friendly, helpful people
                                            In every department and at the cashier, everyone was very very helpful
                                            by
                                              • Recommended
                                              Miracle Grow Garden Soil
                                              I bought 15 bags of Miracle Grow Garden Soil at Home Depot #0658 Chula Vista on 4/19/23. Efficiently, they have enough in their inventory. It was an easy find, located outside, in front of the entrance to the store. I was very happy to get what I needed at their best-discounted price plus our military discount. To top it all, Millie, the cashier was very pleasant and helpful.
                                              by
                                                • Recommended
                                                Francine made this visit very fun like and a wonderful time shopping there.
                                                Over all Great experience
                                                by
                                                  • Recommended
                                                  home deopt
                                                  working with JT Laughter in Millwork was a great experience, he was very knowledgeable and has good customer service.
                                                  by
                                                    • Recommended
                                                    Ana - Customer Service
                                                    Ana identified that I was traveling, needed material so I could work on my 92 year old mother's house, was not in system (although I buy from a Texas store), and provided the military discount I requested when the original cashier would not as "I was not in computer". Cashiers make decisions on the spot. Your current policy on having a person be in the system is not consumer friendly, wastes cashier and lead cashier time and effort. I do appreciate the discount provided for the military. However, hampering your sales efforts with the current policy is not the way to encourage repeat sales. Once military service is recognized, there should be no issues closing the sale ... get rid of policy that restricts and directs military into a different sales category.
                                                    by
                                                      Amazing Staff
                                                      I personally go out of my way to come this this location due to the friendly and helpful staff. This location isn’t as crowded as other and it’s very clean. Today my cashier Lyssette was very helpful in assisting me with ordering some mirrors I wanted for my bathroom!
                                                      by
                                                        • Recommended
                                                        Customer Service
                                                        This store has lack of customer service. The staff at check-out are lazy to assist or call for help. They send their customer back to aisle to verify instead. Although, not all, but sorry, one bad apple can affect everyone. So please train or re-train those staff seriously who gets complaint of one or two.
                                                        by
                                                          I ordered drywall sheets, components and screws to be delivered between a certain time frame and PAID additional to the delivery fee. I received partial delivery and had to call the store to find out the status of the reminder delivery.
                                                          Not happy with delivery as they failed to deliver my paid order in one trip. The reminder was delivered late the following date and I lost money having to hire people to bring the drywall into the house on three separate dates instead of just one date. In addition, they said they delivered a certain amount of product the first date which was wrong. They can review their photos to verify. I had to go back to store in person to have them correct. Delivery of purchased product was horrible and I will be going to their competitors next time I need this product.
                                                          by
                                                            Had everything I needed.
                                                            I enjoy going to Home Depot because I can find almost everything I need. There aren't many employees who will greet you but honestly I see that everywhere. Luckily I know what I'm looking for, so I don't really need any help when I'm shopping. Store is relatively clean so no complaints there. I will definitely continue shopping at this location.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 544 reviews

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