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Filter Reviews By:Rating, Profile, Gender, Age (784)
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Showing 1-30 of 784 reviews
Sep 26, 2023
Very unhappy
This store didn’t honor the price that was above the product that I needed. I took a picture of it and told three employees about the product coming up as $10 and $4 one of the employees went back and took the price down and said no he would not honor. I asked to speak to a manager. They said the manager was in a meeting. I end up buying one just to do the survey to let you know how the store makes mistakes and don’t honor to make a customer happy first and last time coming
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Jul 18, 2023
O love cascade location
They centric and I get everything
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Recommended
Mar 29, 2023
Ceo
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Recommended
Jul 23, 2022
Good service
Always get a good service from the cascade location
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May 1, 2022
Early spring plants
I bought these last year and they are during great.
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Recommended
Apr 9, 2024
TERRIBLE MANAGEMENT TEAM
If you don't care how you are treated, to this location. No customer service from management down.
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Mar 27, 2024
Great customer service
There is an Employee name Deborah and She went above and beyond to Help me find items that were scattered and hidden. This is Grade A Customer Service. The entire staff was friendly as well.
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Recommended
Mar 20, 2024
Refrigerator
I bought a refrigerator a year and half ago it works wonderful I haven't had any problems
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Recommended
Mar 12, 2024
EXCELLENT Customer Service
The customer service at this location goes above and beyond any other location throughout the metro Atlanta area
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Recommended
Mar 5, 2024
Properly Stocked
The store was clean, neat and well stocked. The customer service I received from Greg Harris and Ms. Devetrice was outstanding. Customer Service seems to be a thing of the past. It's important and these two did an outstanding job providing it and should be commended. Great job!!
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Recommended
Feb 6, 2024
Good most of time generally
Photos are not available
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Recommended
Jan 25, 2024
Always a good experience!
I get the store is not in the best area! But the employees make up for the area! Always speaking! And they actually try to help! The cashier Ms Kellis is a very nice young lady and a great representative of the Home Depot.
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Recommended
Jan 17, 2024
Great customer service
The cashiers here are always friendly and extremely helpful everytime
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Recommended
Jan 14, 2024
Customer service
Thank you Melokule for all of your help & providing the best customer service that I have ever experienced. God bless
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Recommended
Jan 10, 2024
The customer service at this store is nonexistent.
Each time are utilize the store I get more and more disappointed with the lack of customer, courtesy, and appreciation service. My most recent visit as I approached the customer service representative. She asked what you need this I think is so rude.
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Dec 21, 2023
Great customer service!
Special shout out to Clayton and L'Devion. You guys truly impressed me. I was not expecting this level of customer service. You all Nailed It!!
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Recommended
Dec 17, 2023
Atrocious Management
Disgraceful customer service. Spent over a month trying to get my appliance delivered. It took 4 attempts, and the MOD named ‘Guy’ was rude, disrespectful, repeatedly spoke over me, and hung up the phone without a resolution. My business took over $3800 in damages as a result and zero compensation. Having worked in corporate retail management myself, I know beyond all doubt that this is unacceptable. I never raised my voice, I never called anyone names, nor was I unkind. I asked for less than I deserved and refused to be treated unfairly.
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Nov 29, 2023
Best service
Best service in the area
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Recommended
Nov 16, 2023
Great Home Depot with very nice employees
I always find either exactly what I'm looking for or a sales associate can help me find an alternative product that works for me.
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Recommended
Oct 31, 2023
TRAINING IS A MUST
ALTHOUGH THE ASSOCIATES SPEAK AND SMILE, THEIR LACK OF TRAINING IS EVIDENT AND NEEDS TO BE ADDRESSED. IT STARTS AT THE TOP AND FILTERS DOWN. NOT SURE IF PAY IS A FACTOR BUT IF IT IS HOME DEPOT NEEDS TO PAY THEM AND JUST MAYBE THEY WILL DO A BETTER JOB.
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Recommended
Oct 30, 2023
great store clean and sale person very helpful
i purchased this two days ago thanks everything great. i am cooking with gas.
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Recommended
Oct 29, 2023
If I could select no star I would!
Customer service is horrible, always low stock.
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Oct 10, 2023
Terrible customer service at self checkout
The ladies need to be retrained on what customer service is. They are rude and mean for no apparent reason.
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Sep 22, 2023
Great Experience with the employees
This was the best experience I had at a Home Depot. I asked Nancy an associate a question. When she saw me 10 minutes later she asked if I found what I came for. She is a great employee, and I will be going to this store because of her!
All the employees at this location are very helpful and friendly.
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Recommended
Sep 13, 2023
Good service at the Prodesk for the Pros
They fast and the girls are nice they help you get out of there quickly
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Recommended
Sep 11, 2023
Pleasant experience shopping at Cascade Home depot
Always a pleasant experience at Home depot Cascade. Staff are very welcoming and helpful. It's always like coming home to friends.
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Recommended
Sep 6, 2023
Excellent service
Devin and Herman helped us apply our new veterans discount to a previously requested flooring installation quote. It was not an easy process, but they persevered and were happy to help us. During my visit, I ran into several store employees who greeted me and asked if they could help me. It was a 100% turnaround from previous experiences at the store.
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Recommended
Jul 19, 2023
HOME DEPOT CASCADE STORE - PRO DESK IS THE BEST!
If you are a small business owner who provides commercial or residential drywall services, the PRO Desk does a wonderful job with quick, efficient and amazing service in processing your orders. Visit or call the store manager and have her assign you a sales associate who can help you get discounted prices, quick deliveries, and more!
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Recommended
Jul 11, 2023
Unlike any other Home Depot
If your looking for a wide variety of products, helpful staff, and a smooth shopping experience do not come here. I shop at home depot more than any other store but this location makes me rethink that. The knowledgeable and courteous staff i experience at every other location is not present here. Nectasha is the worst cashier.
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Jul 11, 2023
Great and Friendly Service
Of all the Home Depot throughout the metro area I find this one not only stock full all most everything I have been there but the staff from the people working the floor to the cashier helpful and friendly. Some of the others throughout metro area of Atlanta not so much.