#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(317)871-6062
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
9855 North Michigan Rd
Carmel, IN 46032
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Customer Store Reviews

  • 4.8 out of 587 reviews
96%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (587)
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Showing 1-30 of 587 reviews
Personal experience
The bright display of bulbs made for a welcoming experience. To be immediately asked if I could be helped was reassuring. To be accompanied to the area I needed for the product I was to purchase was more than expected. To have an associate discuss the differences between similar products was helpful. To be thanked for visiting the store and purchasing a product was beyong good customer service.
by
    • Recommended
    Go Home Depot
    Just want to say Home Depot is great with helping customers with what they need and having the products available. You stand out over all the rest of the hardware stores. Thank you for helping me with my home needs.
    by
      • Recommended
      Outstanding staff, very knowledgeable about preparing a special order
      Our goal was to order 12 Venetian blinds of different sizes. Each measurement was entered separately on the order form, and they will be delivered to our church.
      by
        • Recommended
        Plant Sale!
        I came to buy one plant, because of the price l purchased two! Great plant sale!
        by
          Customer Service!
          Melisa was extremely helpful with my online purchase! Her department was lacking manpower, but Melisa was able to, in addition to helping me, take care of the needs of other customers as well! She was awesome!!!
          by
            • Recommended
            ProDesk
            I received awesome customer service today at the ProDesk.
            by
              • Recommended
              Super helpful service desk
              I needed to rent a carpet cleaner for post-Thanksgiving messes. Not only did Home Depot have a short term rental (4 hours vs 24 hours), the price was much less than at competitors…and I was even able to use my military discount upon return. Thanks, HD!!
              by
                Return desk
                Second time having to return something at this store, and both times Jada helped me out. She is extremely thorough, and makes the process fast and easy. Definitely one of the better Home Depot’s in the area. Clean always stocked, and full of helpful employees
                by
                  • Recommended
                  Professional Services do Exist
                  I rushed into Home Depot after a work LONG day, I had an idea of what I was going to create; however, since this is a DIY, I have no hands-on experience. It was refreshing to have access to an expert during the evening hours, 19:00 (7 PM). Brian, the expert, is knowledgeable about the products. He spoke confidently; he answered my basic questions and offered ideas to help my project be easy to complete. I feel confident in the project items I purchased.
                  by
                    • Recommended
                    Helpful Staff
                    I've never seen such a helpful staff and glad to see you shopping at this store.
                    by
                      • Recommended
                      Cashier
                      This young woman has always been very sweet and always greets with a smile, Sharon!
                      by
                        • Recommended
                        Clean restrooms
                        Out of all the big box stores Home Depot has the cleanest restrooms that I have experienced.
                        by
                          • Recommended
                          Staff
                          The item that I needed required me to go to several areas in the store. In every area I felt so important to the staff.
                          by
                            • Recommended
                            Amazing training
                            Fantastic employee friendliness
                            by
                              • Recommended
                              Big help
                              I was shopping to replace a broken dishwasher. My refrigerator is 16 years old. Mr. Taylor was very knowledge about the appliances and store policies and helped me decide to replace both and be done with it. You can live without a dishwasher but when the refrigerator quits it is an emergency.
                              by
                                • Recommended
                                Cashier
                                Cashier Sean in the garden center was a hard worker and did his best to resolve any problems checking out and took care of business. (my card had a scanning issue he resolved). Thank you!
                                by
                                  1 found this review helpful
                                  Employees
                                  Everyone we had contact with was asking if they could help with anything. When we have questions on the vacuum the answered our questions and we bought the product.
                                  by
                                    Very helpful young man!
                                    We were helped by Sean. He was very helpful.
                                    by
                                      • Recommended
                                      Great customer service and love how easy it is to get mulch here.
                                      Great customer service in the garden center and the team members loading mulch. This is just one example. I have had other great experiences since this is my go-to store for maintenance on my home.
                                      by
                                        • Recommended
                                        AJ Gave great service
                                        I stopped in to get more mulch that my husband bought the day before. AJ was actually at the door, greeted me and offered to take me to where the specific mulch was (I had brought one of the bags). She proceeded to help me load my mulch and even helped me put it in my car. All with a smile and kind words.
                                        by
                                          • Recommended
                                          Great service as usual
                                          I had a return and needed to buy a new bathroom light/fan. They brought up a second person to help with returns quickly. I didn't know where to get my new fan and stopped for a second. An associate asked if I needed help. They then pointed my right where to go. This store is always well maintained and clean, with plenty of good help.
                                          by
                                            • Recommended
                                            Great Store- Great Patio Door Purchase
                                            Greg in Millworks knows doors; if you need a new patio door, go see him. He will inquire as to your needs, he'll research the products available, and he'll provide answers to all your questions.
                                            by
                                              • Recommended
                                              Ryobi self propelled Lawn mower
                                              I bought this product after looking after going through all the reviews. My yard is relatively small. It was easy to start using the mower after going through the videos. It is very quiet and works really well. Since I had other Ryobi products, I had enough batteries to switch around.
                                              by
                                                • Recommended
                                                Very helpful staff
                                                We had an awesome experience buying our front entry and storm doors. Staff eager to help and ensured we received the sale price even though our door wouldn’t be installed yet.
                                                by
                                                  • Recommended
                                                  Great Customer Care
                                                  Sylvia, my appliance specialist, was simply amazing!! She listened to what I needed and delivered with a smile! She even escorted my wheelchair bound father in law to his next shopping destination. She nothing but customer service personified.
                                                  by
                                                    • Recommended
                                                    Good to see smiling faces!
                                                    Employees were helpful and friendly!
                                                    by
                                                      • Recommended
                                                      Employees who know where things are, and importantly, how to work with them.
                                                      In depth training of employees is no doubt challenging, though it pays off with customers!
                                                      by
                                                        • Recommended
                                                        Best Home Depot ever
                                                        Normally when I go to Home Depot I cant for the life of me get help. I was approached by several employees that helped me with my needs...and the cashier Kim was incredibly friendly and made my whole day. I will shop at this location from now on.
                                                        by
                                                          • Recommended
                                                          Great service
                                                          If you need new appliances, go to this store and ask for Sylvia, she is GREAT.
                                                          by
                                                            • Recommended
                                                            Great service
                                                            Purchased a dishwasher and received great service from the store. I will definitely visit again.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 587 reviews

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