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Filter Reviews By:Rating, Profile, Gender, Age (468)
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Showing 1-30 of 468 reviews
Feb 6, 2023
Plumbing Angel at Home Depot :)
I want to thank Leo in the plumbing department. He gave me the knowledge to fix a plumbing problem. I discovered a leaky faucet that had to be fixed at my house. I have very little knowledge about plumbing, except every time you work on plumbing in one spot, it creates another issue down the line (maybe that is not typical of everyone's experience). I have always been the flashlight holder, then my husband passed away and I need to make some of the repairs. So, I took pictures of the problem and headed to the closest Home Depot. I was helped by Leo in the plumbing department that morning. He helped me find all the things I would need to repair the problem; pipe, connectors, and the faucet I would need. He layed it out on a table and showed me just how to fix it. I took a picture of that, too. I knew I'd forget once I got home. When I had all the parts, I was able to fix the faucet. I can't tell you how good it felt to turn the water back on and nothing leaked. Woo hoo!! What a relief! I may have danced around a bit!
Thank you for your patience and explanation, Leo!
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Recommended
Apr 20, 2022
Amazing staff and super clean store
I love an organized store I always am in a hurry so it’s good to know and see everything clearly
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Recommended
Nov 8, 2021
My store
This is where i go to decorate and fill my garden woth gorgeous plants. It has became a special trip for my daughter and I.
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Recommended
Mar 26, 2024
Great American Stores
The product I bought and the customer service was beyond my expectation. I'm already thinking about what else do I need from this homedepot store.
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Recommended
Feb 7, 2024
Plumbing Parts
I was able to find the exact parts I needed verses other stores I went to, at least at this location.
by
Recommended
Feb 6, 2024
Fantastic Customer Service-The Store that has everything!
I have been to Home Depot about 2-3 times every few days for my clients and for my personal kitchen project and I love Home Depot. Prices, customer service, availability for questions and ideas-- this is a one stop shop.
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Recommended
Jan 26, 2024
Employees lazy
The three employees I asked for help were lazy and more interested in their private conversations with each other than helping a customer.
Wish I had videoed their indifference.
by
Jan 9, 2024
Great employee
Associate (Dylan) was friendly and professional. Very unexpected in these busy times.
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Recommended
Jan 6, 2024
Service varies
Honestly, the quality of service varies based on the department. Today (1/5/2024), I had to visit the store to pick up items which should have been delivered. Why? Despite the notice that the drop off did not require my presence (I was still asleep when the delivery was attempted), the delivery person left citing an inability to deliver the items. Had the delivery person approached my front door and knocked or rung the bell, my pups would have waken me with their barking. Doesn’t make sense. Anyway, the trip to the store was useful as I needed additional supplies for the job.
I’ve also had a delivery that was supposed to have been white glove, left outdoors.
On the other hand, I am pleased with the service at the pickup counter. No matter how late I arrive, the staff is always upbeat and helpful. The floor staff are helpful and sometimes accompany me to the location of the item that I need (I have limited knowledge of tools and accessories) and often try to do simple tasks on my own.
Overall, I’m mostly satisfied with this store.
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Recommended
Jan 2, 2024
Consistency
Thank you for working hard to find us what we need.
You are noticed and vey much appreciated.
From a former Pro Desk Supervisor from Arizona
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Recommended
Dec 16, 2023
Door purchase
I was very satisfied with the product and purchase process..
by
Nov 28, 2023
Great Sales Person 👍
Our sales person Sky was awesome. She was very friendly and helpful and went above and beyond to make sure we were taken care of.
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Recommended
Nov 6, 2023
Don’t ask for help
Just use the app to look things up on the map. If you need something cut good luck.
by
Oct 1, 2023
Great experience
Employees were all friendly! Rosalie really went above and beyond to help me order the products I needed.
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Recommended
Aug 31, 2023
Friendly and knowledgeable staff
I popped in to buy a bigger ticket item and was had a great experience from start to finish. The staff were all very friendly and knowledgeable and willing to help. I would definitely shop at this store again.
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Recommended
Aug 26, 2023
What a nightmare
I did not know that walking into a home depot store made me part of their forced labor model
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Aug 20, 2023
Friendly Staff
My wife enjoyed our shopping experience with the friendly staff.
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Recommended
Aug 14, 2023
Home depot has Great workers on there doors and windows desk
I bought front door and back door for my house and I am very happy with
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Recommended
Aug 9, 2023
Products to order made simple!
Went to purchase window shutters, found out they no longer carry them at store, but could be order for me online, didn't know several sizes and colors where available, Always purchased what was available at store, thought they only came in black and in standard sizes. Glad I found out otherwise. Love my store.
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Recommended
Jul 21, 2023
Wasted my time there
I went for artificial grass cut to my specs & while there were several decent choices there's apparently only 1 employee who can use the cutting machine & good luck finding him. It too me 30 minutes to find help then 10 more to get it done.
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Jul 18, 2023
Mr. Wayne Thomas is the BEST!
Mr. Thomas made my shopping experience wonderful! He is knowledgeable, patient, kind and willing to go the extra mile.
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Recommended
Jun 16, 2023
Not a happy place these days
Maybe it’s just me. On my last visit I was looking for two items that showed as in stock. Neither item could be found on the shelves. Three staff members, in turn, when I asked for help, advised me to look on different aisles, and none of them bothered to assist. One young man I asked twice, after he misdirected me, and he just walked away, mumbling that he didn’t know where it was. I left empty handed. Frustrated.
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1 found this review helpful
Jun 15, 2023
Awesome shopping at The Home Depot
I always enjoy shopping at The Home Depot. The staff is ready, willing and able to assist you with anything. I am not much of a handyman and they never make me feel dumb when I ask questions.
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Recommended
May 1, 2023
Needs a new manager
Store is in shambles, inducative of poor management.
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1 found this review helpful
Mar 25, 2023
Great help!
Thank you Georgia for helping us!
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Recommended
Feb 27, 2023
Best Home Depot in Town
I went to home depot looking for a specific light I saw on tik tok and as someone who doesn’t often go to home improvement stores I was pleasantly surprised by a supervisor named Jay’s amazing service helping me out finding the item. Most other stores would just tell me what aisle the item is in, in passing but this store is definitely not like other ones!
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Recommended
Feb 24, 2023
No receipt
I misplaced my receipt and was still able to get store credit with I didn't mind because I was going to buy more materials anyway. Thanks everyone working at this home depot
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Feb 23, 2023
Very helpful and friendly
Worked with Jay in flooring and he was very knowledgeable and helpful through the entire process.
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Recommended
Feb 21, 2023
GREAT CUSTOMER SERVICE
I was shopping for landscaping weed control barrier and Marcus was very informative on what i was looking for gave me some options to think about for my backyard project and i found what i was looking for and staff was very friendly and courteous will be coming back to shop for more items to finish my project for bakyard
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Recommended
Feb 4, 2023
Outstanding customer service
I walked in looking for a product to help clean the tile floors in my home. The customer service I received from a representative named "Mia" at this location was just amazing. It brought me back to the days prior to the pandemic. It's reps like her that make you wanna purchase in store rather than online. Extremely helpful and a great experience