#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(215)961-2802
Tool & Truck Rental(215)961-2808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
11725 Bustleton Ave
Philadelphia, PA 19116
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Customer Store Reviews

  • 4.7 out of 430 reviews
91%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (430)
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Showing 1-30 of 430 reviews
Very good store
I had good experience shopping in this store
by
    • Recommended
    Unhelpful staff, no shopping baskets, dusty and sometimes unreachable items
    Please add shopping baskets and staffed checkout lanes to the store. Also please hire staff that are knowledgeable about your items and more friendly.
    by
      Great service!
      Great customer service.
      by
        • Recommended
        Great store for home needs
        Friendly and helpful stuff. Large selection of goods for home.
        by
          • Recommended
          Great Customer Service!
          Al Brooks was so helpful with our order. He stayed past closing time to make sure we were taken care of. I really appreciate his professionalism and can tell customer service for him goes beyond the paycheck. He deserves a raise!
          by
            • Recommended
            Robin in appliances went above and beyond
            Robin in appliances at the HD on Bustellton Ave, Phila. went above and beyond. Robin turned around a sour first impression I had from her coworker. Robin was sweet and provided comprehensive service and made me feel welcome and fully taken care of.
            by
              • Recommended
              Outstanding Experience with Bernadette!
              I had the pleasure of working with Bernadette when purchasing a washer, and it was a fantastic experience. Bernadette took her time to understand my needs and, to my surprise, found a coupon that made the deal even better. Her dedication and friendly approach made the process a breeze. Thanks to Bernadette, I not only got the right washer but also saved significantly. Highly recommended!
              by
                • Recommended
                Unprofessional cashier (FAYTHE)
                Unprofessional cashier with attitude and rude customer service
                by
                  Customer Service
                  Mercedes provide excellent service!
                  by
                    • Recommended
                    Employees seem great but the store is run poorly.
                    They were unloading trucks and doing an inventory/restock during business hours at 2 o’clock. There were isles blocked, filled with four pallets that you couldn’t even sneak by. The employees were very nice and helpful. I bought a wheelbarrow and waited 30 minutes for the manager with a key to come unlock it. After 15 minutes of no manager I asked again. I waited 30 minutes in the sun and no one came. I ended up returning it and getting my money back. The staff was great but it clearly has some management issues.
                    by
                      Vinyl Plank
                      With the flooring specialist's warm hospitality and product introduction, our decision to purchase the right product is made easy.
                      by
                        • Recommended
                        Customer Service here is UNMATCHED
                        I had an issue with an order and after bringing my concerns to the manager Mercedes, she was so quick to fix the problem and did not stop until it was made right. She was so friendly and helpful I cannot wait to go back and visit this store soon!
                        by
                          • Recommended
                          THE BEST HOMEDEPOT!
                          LOVE THE CLEANINESS AND CUSTOMER SERVICE AT THIS HOME DEPOT.
                          by
                            • Recommended
                            Great experience
                            I met a good seller Phil, who helped me understand the variety of products
                            by
                              • Recommended
                              Exceptional Customer Service-Mike Blue
                              Thank You Mike Blue, for your exceptional customer service. your personality, help and smile made my day. Thank You! again
                              by
                                • Recommended
                                Great store
                                Employee are very friendly and respectful
                                by
                                  • Recommended
                                  #* year customer & store & staff always GREAT
                                  While today's purchase was a simple fauct item, over the years HVAC systems, Hot Water Systems, Lawn Machinery & supplies, snow machinery & supplies have all been purchased at this GREAT location.
                                  by
                                    • Recommended
                                    Great cashier at the garden center
                                    Edward at the garden center was great. He helped me with my heavy purchases and checked me out super fast. Great employee
                                    by
                                      • Recommended
                                      Very nice store
                                      Every nice store and helpful customer service
                                      by
                                        • Recommended
                                        Super employees and managers
                                        Cashier Josephine noticed my 10% off coupon expired the day before and checked with manager to make sure I could get the discount.
                                        by
                                          • Recommended
                                          A Good place to find what you might need for your next project!!!
                                          Always has what I need.
                                          by
                                            • Recommended
                                            Excellent customer service
                                            Today because of the water scare I was able to find water at home depo
                                            by
                                              • Recommended
                                              Above and beyond
                                              Shelly took the time to wipe off the dust from my item. This has never been done for me and I can’t tell you how grateful I am. Thank you Shelly Store#11725
                                              by
                                                • Recommended
                                                Terrifis store
                                                Extra clean throughout. Easy to find what I need. Staff very friendly and courteous at all times.
                                                by
                                                  • Recommended
                                                  David in Customer Service
                                                  Gives us a terrific experience every time we visit the Bustelton Ave home depot. 10/10 fantastic employee. Makes the shopping experience 10x better. All employees should be trained under him in how to give an awesome customer service experience. Home depot should consider changing the layout however for the customer service desk. The entrance/exit is very confusing for customers. Guests come through the exit side and cut the line in front of other guests at the entrance line. This creates a very frustrating experience for all involved.
                                                  by
                                                    • Recommended
                                                    Experience
                                                    Smooth transaction. Roz the cashier was so helpful and kind. The employees on the floor were also so helpful with helping us find the things we needed without attitude.
                                                    by
                                                      • Recommended
                                                      David the employee
                                                      He was very cool!!!!
                                                      by
                                                        • Recommended
                                                        Great Experience!
                                                        I went to Home Depot yesterday to purchase flags for my residents at Goldstein Apartments to pay our respects to the family of Fallen Officer. When I walked in Liz and Kevin greeting me right away. They were very helpful in gathering up flags in store and in their stock for me. Thank you for your assistance!
                                                        by
                                                          • Recommended
                                                          great store. great people
                                                          pleasant experience. great prices
                                                          by
                                                            Sales Associate Great Help
                                                            Great experience. Sales Associate helpful in finding the right product. Pleasant approach.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 430 reviews

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