#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(330)220-2802
Tool & Truck Rental(330)220-2808
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
3330 Ctr Rd
Brunswick, OH 44212
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Customer Store Reviews

  • 4.6 out of 421 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (421)
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Showing 1-30 of 421 reviews
This is a great store and a wonderful shopping experience.
The people at this store are helpful and knowledgeable.
by
    • Recommended
    They need more like Reese !
    The counter rep (Reese ) is one of the best I've ever met! VERY HELPFUL !
    by
      • Recommended
      Very friendly
      Reese was very friendly and nice at checkout. I will definitely shop here again because of her
      by
        Relaxing
        The Brunswick Home Depot has always been a special place for me. I look forward to seeing the employees and appreciate everything this team offers. Thank you!
        by
          • Recommended
          Great store
          Got a great hot water tank and everything was neat and in stock!
          by
            • Recommended
            Great employees
            Cashier Reese was extremely helpful and explained if anything needed returned the date given on reciept
            by
              • Recommended
              Great Staff!
              Shout out to Matt (plumbing) who above and beyond to assist me in finding the small items I needed today. Also many thanks to Barb (Garden) and the associate from Hardware who also helped. They were all awesome and deserve recognition! Great customer service!
              by
                • Recommended
                Customer service at a high-level
                Mike, one of the assistant store managers went above and beyond the call of duty to help me out with an issue I had with Frigidaire. He was extremely professional and did whatever it took in order to get the job done. I am extremely grateful for professionals like Mike.
                by
                  • Recommended
                  Extraordinary Customer Service
                  "I wanted to express my sincere appreciation for the outstanding customer service I received. Tom Thomas and Stan Goldstein were incredibly helpful, patient, and attentive throughout the entire process. Their prompt responses and willingness to go above and beyond to address my concerns truly impressed me. This level of service has undoubtedly earned my loyalty, and I'll definitely be recommending your company to others. Thank you for setting such a high standard!"
                  by
                    • Recommended
                    Terrific Help!
                    Linda was a great help in tracking down needed flooring. This helped keep project on time. She went above and beyond and couldn't be more helpful and friendly.
                    by
                      • Recommended
                      Great Customer Service in the Appliance Department
                      Lang in the Appliance Department recently helped me navigate an order for all new kitchen appliances. He is EXTREMELY helpful and patient, and a great representative for the Home Depot brand. I can't say enough positive things about him and the department manager, Nancy. Great Job!
                      by
                        • Recommended
                        very convenient
                        Salesperson CMZ2AZ8 was very helpful
                        by
                          • Recommended
                          A Must Visit Home Depot Location
                          Found the product exactly that I was looking for in just a matter of a few minutes.
                          by
                            • Recommended
                            Awesome employee
                            I went to the garden department clueless as to how and plant curtain items. This young gentleman named, Dom put everything down and came over and asked if he could help me. By the time I left I felt 100% sure I could do this. He was so so helpful and respectful and also shared his experience gardening with his father. I could tell he was very close to his dad. He shared, dad taught me all I know, with a truly happy face! I will return and ask for him and his help. Homedepot, I hope you realize you have a gem working for you
                            by
                              • Recommended
                              Great employees
                              Everyone is so helpful and nice.
                              by
                                • Recommended
                                KNOWLEDGEABLE & GREAT PEOPLE AT BRUNSWICK HOME DEPOT
                                STRONGSVILLE & BROOKLYN STORES ARE CLOSER TO MY HOME I DRIVE 15 EXTRA MILES JUST BECAUSE OF THE EXPERIENCES I HAVE HAD AT BRUNSWICK STORE GREAT PEOPLE
                                by
                                  • Recommended
                                  Manager, Eric, needs to learn customer service
                                  Was in the Brunswick store to do dome price adjustments and had to deal with Eric, one of the managers. He needs training in customer service. Arrogance seems to be his choice of customer service. Extremely disappointed!
                                  by
                                    Excellent Customer Service in Lumber Department
                                    When entering the lumber department ask for Chris. He is very knowledgeable and will go above and beyond. Chris asked what I was looking for and got on the floor and went through numerous boards to find the straightest ones available. Then he asked if I had a specific size and cut to size for me as well.
                                    by
                                      • Recommended
                                      nice people
                                      nice holiday displays
                                      by
                                        • Recommended
                                        excepional consaltant
                                        susan in flooring is great! She has an eye for design and can help with what ever you need. She is who i always ask for when im there.
                                        by
                                          • Recommended
                                          Fantastic Store
                                          Everytime I purchased items from this store was a great experience! Store is always clean, stock is great and employees are phenomenal especially when help is needed!
                                          by
                                            • Recommended
                                            Susan in flooring ROCKS
                                            So helpful, not pushy. Simply a great experience. Can’t wait to get my new flooring!!!
                                            by
                                              • Recommended
                                              Great Features of Home Depot
                                              I went in to buy some fertilizer and employees were helpful in sending me to the right area and there were enough cashiers so check out was quick and efficient.
                                              by
                                                • Recommended
                                                Great service
                                                Had a wonderful experience shopping here. Was helped by multiple employees to help me find what I needed and was supper friendly. Also the store manager Kevin helped me out as well making sure everything was satisfactory.
                                                by
                                                  • Recommended
                                                  Watch Out
                                                  RIDICULOUS!!! the price that is marked on the shelf is not what you pay at checkout?? This has happened more than twice. I think I should report Home Depot to the FTC - for false advertising
                                                  by
                                                    Great store
                                                    Always friendly and helpful!
                                                    by
                                                      • Recommended
                                                      Always a pleasant trip when going to Brunswick Home Depot
                                                      My most recent trip to this Home Home Depot as always, I was greeted when entering the store. A gentleman assisted me in locating a electric shopping cart "I'm a double amputee" so walking long distances proves hard on me. As I located the few items that I needed I found myself having trouble locating a particular adapter for my drill. A kind employee ask how she Could assist me. I described what I was looking for and rather than tell me where I could find it in the store; as I've experience in other local Home improvement stores. She took me right to it. Affirmed the item was what I needed and asked if there was anything else I needed. She then thanked me for shopping with Home Depot and invited me to return anytime. That there is A+ customer service. It definitely keeps me coming back!
                                                      by
                                                        • Recommended
                                                        Appliance salesperson: Stan
                                                        Stan in the Brunswick, Ohio store, appliance salesperson was fantastic in helping us to decide on and buy five appliances on the same day. He was patient to answer the many questions that we had about the items, and was extremely helpful and courteous!!! 5 star!!!
                                                        by
                                                          • Recommended
                                                          Great Service today at Home Depot Brunswick
                                                          I was in and out with no hassles.
                                                          by
                                                            • Recommended
                                                            Great customer service
                                                            I was on crutches and everyone went out of their to help me. They loaded my shower doll on a cart and also loaded it into my cart. Linda Markus was especially helpful.
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 421 reviews

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