#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)409-6883
Tool & Truck Rental(718)409-6714
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Location
2560 Bruckner Blvd
Bronx, NY 10465
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Customer Store Reviews

  • 4.5 out of 558 reviews
90%Of Customers
Recommend This Store
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Showing 1-30 of 558 reviews
Kind and helpful employees
Employees are very friendly and helpful. Specially sale cashier IRMGARD. She is very helpful and kind. Her good behavior makes me smile and happy.
by
    • Recommended
    Love my local HD
    I love my local HD is close to my house, the personnel is always welcoming and they go out of their way to assist!
    by
      • Recommended
      Great store but…
      I visit this store several times every week. The migrants in the parking lot & in the store are a big turnoff. They follow you around looking for tips or work & sometimes sneak up behind you. Other than that HD is my go to store. Prices doubled on certain items.
      by
        • Recommended
        Great staff
        This is by far one of the best Home Depot locations. The staff make everything better. Judy and Deb from returns and order pick up are amazing. They make sure to help everyone and make everyone feel heard and welcomed. There is never an issue here, they take charge and make everything right.
        by
          • Recommended
          Excellent service at this location in the Bronx
          everything that I have purchased at this location has always been in excellent condition no issues
          by
            • Recommended
            Convenient and well stocked.
            I've been going to this HD for years. For its convenient location and they are always stocked. Staff is always willing to help and know where things are located. The only downside is that the parking lot is full of day laborers. They are all over the place and make navigating the parking lot a hazard. I can understand they are looking for work, however, they should be in one designated area not all over the place.
            by
              • Recommended
              Great Experience
              This Home Depot is amazing. Very well stocked. The customer service was pleasant and helpful. Plenty of self check out registers. So the crowd issue was not problem. My permanent location to shop. Thank you.
              by
                • Recommended
                One employee can ruin a good experience
                Was spending heavy cash on a remodeling project. Was taken over to pay and a lady i have seen several times at the return counter gave her negative opinion about my sales associate who was giving me excellent customer service. I have seen this lady several times as I am remodeling my kitchen and every time I see her she has the most disgusting attitude. Rude to customers and speaks inappropriately with disregard to who ever is around.
                by
                  • Recommended
                  I really appreciate shopping at this store
                  I'm always satisfied everytime I have to purchase something the staff are very friendly and dedicated to assisting their customers in making their shopping easier and hassle free
                  by
                    • Recommended
                    PROMOTE THIS YOUNG MAN
                    My name is Robert Michael Williams Jr, I am an MBA Graduate with a Degree in Organizational Management/ Operations and Marketing. I am writing today to commend one of your workers who has stood out from all the rest at your department store on Bruckner Boulevard in The Bronx New York, zip code 10465. Your worker named Jorge, works in the Paint Department and I am telling you as a customer in your Bruckner store since its opening I have never been impressed with such a positive young man, who exemplifies what Home Depot customer Core Principle Values, I am sure your company has strived to have an enact. This young man named Jorge in the Bruckner Paint Department should be commended not only by his management but by the Home Depot company Executives because he clearly has the quality traits to not only solve my problem with the willingness to tell me that not only would he solve the issue but take me to the manager himself to explain and remedy the solution of the paint not being expected as the swatch displayed, and how he would adjust the paint to my desired liking and how then the manager would help with the receipt and adjustment . Jorge did this with a pleasant professional positive attitude and I know should be a part of any fast tract promotion line. Please consider commending Jorge and informing your other works in the Bruckner store that these character strengths and traits should be a part of their daily routine. Home Depot Core Values are in this young man and I believe those who freely give of themselves in this way should be rewarded
                    by
                      Some great people there -- Nadine, Elvis, Damien, Darien (spelling?)
                      Other than the missing product complaints that I presented -- I want to give COMPLIMENTS to some of your workers who really help -- Nadine (I promised her for Months that I would praise her great attitude), Elvis -- so helpful, Damien -- helps me in every department, Darien (spelling?) -- helped me with the concrete product issues. Please acknowledge them. There are a few others, if I can remember their names, I will share. Otherwise, you do have some rude workers there, but this is about my favorites.
                      by
                        • Recommended
                        excellent service!
                        Had a great experience with Natoya
                        by
                          • Recommended
                          Cashier with Nasty Attitude
                          Today, I had the worst experience
                          by
                            Could be better if the employees cared
                            They have a lot of options and items but good luck finding someone helping you select products, tools or simply check out. All the check out lanes were empty. The self checkout did not have scanners and a couple rude ladies finally decided to check our items out after seeing a group of use on the verge of leaving. No greetings, no eye contact, not even a thank you for shopping with us. I felt like I was bothering her and the other cashier wanting to check out. Their chat was inappropriate but who cares I guess. I might just order online next time and return whatever items that don’t fit or match. I could have spent much more of the employees on the floor were assisting me instead of being on their phone
                            by
                              Outstanding Customer Service!
                              Jennifer the Home Depot Customer Representative was most helpful making me want to return and shop again. Kudos to Jennifer!
                              by
                                • Recommended
                                2 found this review helpful
                                Lumber associate very professional and got what I needed .
                                Angelo is a great worker and hope to see him again.
                                by
                                  • Recommended
                                  HORRIBLE Staff
                                  Wasted almost an hour of my time on a holiday, spoke to 4 different people and swiped/paid for an item that they never even had to begin with. Complete lack of care for the customer and I was told verbatim “what do you want me to do?” I mean, Pete’s sake this is customer service 101
                                  by
                                    1 found this review helpful
                                    Happy with service
                                    Very good service quick in and out
                                    by
                                      • Recommended
                                      Angelo provided Great customer service in lumber.
                                      I look forward to purchasing all my building materials from this bruckner store. I greatly appreciate the great customer service.
                                      by
                                        • Recommended
                                        Helpful
                                        Natoya was very respectful and helped me while I was shopping. As someone who usually lets my husband do the shopping for our construction projects, she helped me gain some confidence in building.
                                        by
                                          Jamiee the cashier 5 stars great job girl
                                          Cashier Jamiee provided fast checkout lines were so long but she was so helpful with picking up my heavy items and helping me get string to tie my lumbar together very respectful helpful and friendly need more nice cashier like her
                                          by
                                            • Recommended
                                            Great experience
                                            Cashier Jaimee was friendly provided fast service the cashier was fast on the register didn’t have to wait on those long lines very friendly and helpful very patient and kind great shopping experience fast check out
                                            by
                                              • Recommended
                                              Great customer service.
                                              Gabriel was knowledgeable and very friendly
                                              by
                                                • Recommended
                                                Cashier fast service
                                                Cashier jaimee was friendly fast service respectful
                                                by
                                                  • Recommended
                                                  Chrissy DH is the BEST
                                                  Chrissy dh was such a huge help I was having a bad day and she really made my shopping experience great.
                                                  by
                                                    • Recommended
                                                    Great staff and good location.
                                                    I brought all time in this store, is very convince for me. It's close to me and easy access for me.
                                                    by
                                                      • Recommended
                                                      Great customer service
                                                      Cashier Jaimee was helpful fast checking out nice friendly service great customer service need more works like her happy and welcoming very patient and nice
                                                      by
                                                        VERY PLEASANT EXPERIENCE
                                                        just a nice pace to shop for the supplies I need. Lot also well maintained and cleaned. Thank you for that.
                                                        by
                                                          • Recommended
                                                          Convenient place to shop
                                                          Great place to shop for tools and appliances.
                                                          by
                                                            • Recommended
                                                            Great Customer Service
                                                            Cashier Christine had great customer service
                                                            by
                                                              • Recommended
                                                              Showing 1-30 of 558 reviews

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