#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(718)369-8413
Tool & Truck Rental(718)369-8408
Store Hours
Mon: Closed
Tue: 6:00am - 10:00pm
Wed: 6:00am - 10:00pm
Thu: 6:00am - 10:00pm
Fri: Closed
Sat: Closed
Sun: Closed
Location
550 Hamilton Ave
Brooklyn, NY 11232
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Customer Store Reviews

  • 4.5 out of 459 reviews
89%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (459)
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Showing 1-30 of 459 reviews
Great shop with amazing plants
I am super happy about the plant selection at this shop. Also the workers here are kind and understanding, I will definitely be coming back soon and recommending to all my family and friends!
by
    • Recommended
    It was great
    Mis chorylygn she was so patient and calm she takes her time to make sure the customer was very comfortable with our order and she is very professional with what she does thank you I buy a washer dryer location was on Hamilton ave Brooklyn ny
    by
      • Recommended
      Do not go to this location!
      I would it recommend anyone to go to this store. The employees have nasty attitudes, rude, and is not willing to help.
      by
        I actually found employee got good customer service.
        i was getting tired and about to leave when I asked an employee for help and he helped me find the items that I needed and was also knowledgeable.
        by
          • Recommended
          Helpful employee
          Some of the employees helpfulness are a hit or miss but David from the wood dept is a definite hit! He is truly a asset to Home Depot!
          by
            Daniel the manager went above and beyond!
            Thank you to Daniel for all of your help!
            by
              • Recommended
              NEAT, WELL STOCKED AND AMAZING SERVICE
              I went here to buy as number of items and had questions of which to purchase and a store Manager assisted me every step of the way. Great experience and store was well-lit, well-stocked, and neat.
              by
                • Recommended
                What a great experience!
                The service that I received was excellent. Walking in with just a sample of what I needed and no clue how to get it, I left happy and very pleased with the service that I received.
                by
                  • Recommended
                  A good store
                  The Hamilton Avenue Brooklyn, NY store is big. It has a variety of items. One can park in the store's covered parking lot. If an item will not fit in one's car there is truck rental available. Self service and cashier checkouts are both available. Checkout can be quick. One can have an enjoyable shopping experience at this store.
                  by
                    • Recommended
                    Excellent Customer Service
                    I was assisted by an associate named Simone and she took her time to assist me all the way through to purchase. Appreciate the fact that she answered everyone one of my questions and didn’t rush me.
                    by
                      • Recommended
                      Ac
                      We ordered an ac unit online to the store. The wrong model was shipped. We realized and the store employee refunded us write away on a store card and were able to leave home depot with the ac we wanted.
                      by
                        • Recommended
                        Great customer service
                        I recently had the pleasure of working with Cassius at Home Depot. He provided excellent customer service and was very knowledgeable and helpful in helping me find the perfect item I needed. He provided me with great advice and was very patient with me as I looked through all the items. He was very friendly and had a great attitude. I could tell he really cared about helping me and doing his job well. He went above and beyond to ensure I was happy with my purchase. I would highly recommend Cassius and Home Depot to anyone looking for great customer service and a wide selection of items.
                        by
                          • Recommended
                          Homedepot location at Hamilton ave Rocks!!!!
                          Great service from Andrea from paints . She was very helpful and patient. TC from plaster/ polyurethane explained any questions that I had .
                          by
                            • Recommended
                            The Best Store Manager
                            I always mess things up when going to HomeDepot without my Contractor, and when I did. Niketta McCallister when above and beyond to fix it. She was kind, thoughtful, helpful, and actually called to make sure I satisfied with everything. She’s the best Manager thus far. Thank again Nikketa.
                            by
                              • Recommended
                              1 found this review helpful
                              Self checkour
                              Crystal was extremely helpful and professional.
                              by
                                • Recommended
                                wow Luis Perez is the best thing that happens since creation of the world
                                please give him a nice raise
                                by
                                  • Recommended
                                  Jose from Flooring is the man
                                  The title speaks for itself!
                                  by
                                    • Recommended
                                    Terrible time at returns
                                    They do not know the policy on Husky Lifetime warranties. Was told to go to store for an equivalent exchange and they refused even as HD corporate told them the policy. Took forever to get the exchange and then was told (by the store manager!) to go to another store next time. Most employees (that "helped") were very rude and condescending too. So short sighted ESP from a manager. Way to treat a loyal (maybe not so much anymore) customer!
                                    by
                                      home depot plubing area the best
                                      needed help with plumbing and jah jah jahneil was there and help me big time amazing
                                      by
                                        Nick in the lot was so helpful!
                                        I ordered tile online and went to the store to pick it up. Nick in the lot was so quick to assist me as I exited the store. He was helpful and also really kind in wishing me a safe day.
                                        by
                                          • Recommended
                                          Great cashier staff.
                                          Akinwale was super friendly and helpful.
                                          by
                                            • Recommended
                                            Very helpful
                                            The Home Depot store the is well layout, things were easy to access and the store is was well stock when I visited. There is lots of parking at this location as well. I also enjoyed the variety of tooled and materials they have in stock there.
                                            by
                                              • Recommended
                                              Run away from kitchen counter top installation / King Counter Top Horrible
                                              Couldn't do work even though had months to look at plans. Don't order materials until job starts -- which takes weeks. Couldn't do the work that was outline in the plan without weeks of back and forth and $2k added. Charged $575 to remove and add a sink! I dropped them mid job.
                                              by
                                                Generally ok. Long wait sometimes. Staff generally friendly and helpful but also some really rude ones
                                                I'm generally very very happy with this store. However, recently their wait time by customer service and online order pickup became insane This week I had an issue with an order. I still can't believe the attitude the customer service rep gave me I was (for the 1st time in my life) going to notify the manager of my experience but turns out she wasn't much better. I hope that I was mistaking because the manager I spoke to a few months ago (when there was a mistake with an order) was very nice and helpful To summarize. Generally helpful staff, pretty well stocked, customer service not very efficient, checkout lines usually move very quick
                                                by
                                                  • Recommended
                                                  The most incompetent and lazy employees
                                                  You want a store with the most incompetent lazy employees? Then go to Home Depot. My product was on the very top shelf and they kept claiming it wasn’t in stock. Literally all they had to do was look up. But apparently this is too difficult. They all seem to have arthritis of the neck.
                                                  by
                                                    Rotten Service!
                                                    No one in the paint department wanted to help me. Pathetic!
                                                    by
                                                      Its 100% great .
                                                      I have been shopping at Home Depot for 2 or 3 years.
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        Cashier Amber very knowledgeable and professional..
                                                        by
                                                          • Recommended
                                                          Above and Beyond Service
                                                          We bought a cabinet and was unsure about a few things and Bianca was extremely knowledgeable and helpful regarding the checkout process.
                                                          by
                                                            • Recommended
                                                            great
                                                            great and ivy was soooo nice
                                                            by
                                                              Showing 1-30 of 459 reviews

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