Reviews for Bridgepoint #6584

I always have an easy trip when visiting the Port store. Employees seem so much nicer and better trained to assist me with my needs.

Waited 25 mins before I pull a guy who had to help order pick and didn't know system when the girl who worked returns couldn't help less than 5ft away and was walking kid thru helping others. Pathetic customer service

I went to make a duplicate key, i was very impressed with the service and the equipment that Home Depot has. So amazing what modern technology can do.

I have been buying all my tools and materials I need for my at home projects , I love this store, and would recommend to anyone that is a diy customer ECT .🙂 Also the staff is amazing and always willing to help with anything u need. Also my granddaughter loves the shopping carts

The workers are never around when you need them.

We drove over an hour to get wood and got lied to about the machine working. This tends to happen often. You have to ask more than one employee. Management was rude. No customer service what so ever.

This store seems to be the one that always has what I am looking for in stock. The employees are willing to help find what you are looking for even they are busy trying to get a display setup.

Great store, great staff, great experience

We asked for help with lumber multiple times, nobody would help, or call someone who could help. Nobody working in the lumber area was certified to cut lumber. Cashier Leticia was the rudest cashier I have ever encountered. I've been a retail store Mgr for 28 years, I would be mortified if my building was ran the way this one is.

Everyone was nice at store and they had alot of inventory and variety in stock

Every time I come to this store they're so nice and helpful.

Soooo grateful for Home Depot no interest promotions. they leave my disposable cash for labor expense.

It was very hard to get around this store this trip. Many routes were blocked by ladders, carts and pallet jacks. Had to backtrack far to mamy times. The store also was out of or no longer carries a number of things I wanted. Would I recommend the store to a friend? In the past the store hasn't been so cluttered. Plus there is not a whole lot of choices in town.

Ordered all major kitchen appliances and store will deliver the day after cabinet installation is finished.

We had a bad experience with one of the tools we bought and had went to go return and get our credit back but days later we noticed that they did not give us all the credit back so we went back and at first it was going the wrong way until a manager (Raul) came to help us and believe me we left so satisfied and relaxed .. he help us for about 30 minutes and never gave us not 1 negative response and with a smile at all time … we kinda felt like we were VIP members ❤️ Thank you so much

I go at a certain time of the day and shop and get out in no time. I like their electric scooter because I have problems walking. No waiting in line like other stores.

Not happy with the experience …. Wrong paint sold twice … only one employee knew what products were in the store … I need to return a third time….

walked over to the paint department to pick up some paint screens as i approached the isle i noticed a gate blocking the entrance, to the left of me i also notice a gate blocking access the walkway for the other isles so i assumed the machinery was in that area loading or unloading items from the top shelves so i waited a bit my son asked me hey dad if no one is supposed to be in those isles that have a gate why is that lady on that isle messing with the paint cans i had noticed her and she seen me she was busy stocking but i didn't think about that so i had him walk to the end cap and look on either sides of the gated areas left and right there were no other gates on either side and there wasn't a gate at the end of the isle where she was working so the gate was only blocked off from one end ,,,,mine my son said why don't we go around and come up from where she is at if it isn't closed over there maybe it ok by this time the lady had already looked my way twice I'm sure well aware i needed an item did she offer assistance ...? no just kept on stocking her items ...and that's fine i have got used to not asking for assistance i have come across comments like i just got off or I'm on my lunch break and a couple of years back i even got a I'm really busy right now ask someone else and through all this i continue to return because for the most part there are more good experiences than bad when my son said there wasn't any gates on the isles on either side i figured they just forgot to move the ones in front of me now mind you the lady down the aisle made no attempt to assist me or ask if i needed help or even say it will be a minute so i told my son I'm going to get the strainers the are right there on that shelf and from where i was standing maybe 6 feet so i moved the gate and grabbed the strainers and that lady stopped what she was doing to come to say to me (!!!!THAT GATE IS THERE FOR A REASON SIR!!!!) and i said i just needed to get theses well they are there for your safety anything can fall on your head if you are in this area that's why these are here there were no forklifts on either side no chance of anything falling on me i believe whomever was using the forklift just forgot to let her know because the fork lift was parked in the aisle on the outside of the paint department ...i guess what upsets me is that she could stand there debating or arguing with me directly under the area she claims was hazardous and she herself could work in an aisle that was sectioned off from the customers, all i know is she saw me i wasn't important enough to help but she wasted no time to come down the aisle to educate me on the fact that the gate is there for a reason.

They always have what i needed

Customer Service is not helpful. This is going to be the last time I shop at this store. They make their jobs so difficult and make customers feel uneasy. Iv never been treated at any other store this way. Bridgepoint is the worst Home Depot in corpus. I would advise going to 6564 or 0526. At least you would be treated better and employees would actually want to help you.

Absolutely no honor in representing their product or price. If you have an issue they drag it out and do nothing to make it right. I have spent hundreds of thousands...not one more dime will go to this company.

The Pro desk and other team members are awesome!!

Plumber who installed this product loved it!!

I bought several materials from Home Depot and I'm very satisfied with all the merchandise thank you for making our lives easier; and it helps us get our projects done in a timely manner.

Unorganized trashy Dry paint dust from them sandblasting metal roof all over drive and tracked in inside store.

Manager Lisa has a Great Team...provided excellent customer service. I strongly believe that Attitude Reflects Leadership!!

This Particular Home Depot is very organized and associated very helpful and friendly. KUDOS to ya'll

Men's restroom filthy, do it in the parking lot. Can't get service and checkout was surly and I used the self served! Wish I would have taken a picture, years ago they would not even have printed it.

I never have a problem finding someone to help me. They answer my questions they’re always very cordial and sometimes it even go beyond. If the shelf is empty they will scan it, then tell me if it’s may be located somewhere else or it’s on order and give me an approximate date when it will arrive. This location is my go to place for all my home repair needs.