#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(301)809-2484
Tool & Truck Rental(301)809-2490
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
4121 Crain Hwy
Bowie, MD 20716
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Customer Store Reviews

  • 4.6 out of 522 reviews
92%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (522)
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Showing 1-30 of 522 reviews
Lighting section
Went shopping in search of 40 watt G9 halogens. They were easy to find and fairly priced.
by
    • Recommended
    America’s Favorite Hardware Store
    Home Depot is my go to store for all of my Harry Homeowner projects and has been for literally decades now.
    by
      • Recommended
      Excellent Shopping Experience
      I went to Home Depot on several different occasions to buy Gallons of Paint and other Home Improvement Products. I was very satisfied with the Great Service I received from the Clerk that waited on me. I made various visits and every time it's been very pleasant. The clerk was kind, friendly very knowledgeable, helpful and answered all my questions. Every time I come to the Home Depot Store # 2562 It's always a great and wonderful Experience. I receive Great Outstanding Service every time I visit the Home Depot for my Home Improvement Items. The Store is always Clean, Friendly Workers, Workers are very Knowledgeable, Kind and go above and beyond getting the job done. This Store deserves a 5 Star 🌟 🌟 🌟 🌟 🌟
      by
        • Recommended
        Danny in Paint is the G.O.A.T.
        Anytime I’ve picked up paint from any location, it’s always been slow and annoying. Danny in Paint changed that this last trip, great personality, very helpful & patient. I’ve been going to this Home Depot for 7 years and I’m finally leaving a review because of the great experience I had today. Completely turned my morning around.
        by
          • Recommended
          Beware of very poor customer service
          Very poor customer support service/employees.
          by
            Complaint - Home Depot Store 2562
            Dear Home Depot: I just left your store in Bowie MD and wanted to let you know about my shopping experience. I came there to purchase paint for a new paint project and after selecting my paint and supplies. As I was pushing my cart to leave the self checkout, my cart suddenly stopped and an alarm went off. The Home Depot employee said to me, "It's not you, it's the cart." He proceeded to push a button on his device and pushed the cart forward and said, "Have a nice day." What just happened?! I have been shopping at Home Depot for years and recently in the Ellicott City MD location and never have I had a shopping cart stop me for a search of my items as if I was stealing. I noticed no other customers were stopped and I have never had this type of experience in the Home Depot located in Ellicott City MD. It was confusing at first and when I realized it was intentionally done because of your installed system, it became extremely offensive. It was at this moment I also noticed the language on the cart stating the cart will stop working beyond certain perimeters of the parking lot if it is out of range of the store. Who decided that this system was the best approach in an attempt to deter theft? I did not steal anything as the employee saw me ring up my purchases. However, I don't take lightly being treated like a criminal when none of the other Home Depots have treated me that way. I will never step foot in this location ever again because of the way I was treated. But I send you this communication to ask you to take a serious hard look at this type of security practice to be sure that Home Depot Customers are treated with respect if they choose to spend their money in your establishment now and in the future. This is an outrage and extremely offensive because this practice is not at all store locations, just apparently certain ones? This is not right and is a terrible way to treat Home Depot Customers. No customer should ever be treated in this fashion in a veiled attempt to address an obvious security issue which is at this store location in Bowie MD. This sends the wrong message. Please fix it immediately. Thank you.
            by
              Great Service
              I have found the workers at the Bowie Home Depot very helpful. The store is clean and well stocked.
              by
                • Recommended
                Great Experience at Home Depot
                I was looking for this product all over PGC, the only place i could find it was this location. This store always has products that's being advertised online were other stores does not.
                by
                  • Recommended
                  Over the past year, I've been getting great help
                  I needed some boards cut the other day and although I don't expect someone to be manning the sawmill, I had to get a bit direct to look for help. They only have certain people that are authorized to run the machine, but someone stepped up and took care of it for me. I went to another HD store close by and there was no one to be found. I'm glad I stopped into the Bowie store.
                  by
                  • DIY
                  • Recommended
                  Great sgreat serviveervice
                  Janelle was friendly and professional.
                  by
                    • Recommended
                    Thank you Victor!
                    When I got to the register Victor asked me if I was using my home Depot credit card today. When I informed him I would if I had brought it with me, he let me know I could use it without the physical card in hand. He quickly walked me through the process got my order taken care of and I was out the door with my receipt! Thank you Victor for an amazing job today! You are much appreciated!
                    by
                      • Recommended
                      Best staff ever!
                      I cannot say enough positive things about the staff at this store. They are a prime example of excellent customer service!
                      by
                        • Recommended
                        Great customer service
                        Wendy, the cashier, gave excellent customer service. She was helpful and very cheerful.
                        by
                          • Recommended
                          Bad customer service
                          I spent 500 and some change and didn't get my discounts for lack of attention from the cashier
                          by
                            1 found this review helpful
                            Horrible Service from Kalysha at Self Checkout
                            The self service employee named Kalysha had the most horrendous filthy attitude I have ever encountered during a shopping experience. I walked up an scanned my item which happened to be spray paint. I am 47 years old and did no know that immediately when I scanned the spay paint it would call for an attendant. Kalysha was standing their talking to another employee who alo was not doing anything and she stomped over , smacked her lips and violently began clicking her code into the screen. She acted like she was mad she had to stop her conversation and actually do work. She never said hello or greeted me and then just stomped off and went back to her conversation. I asked for a manager and Kalysha stated their is no manager on duty. At that point I walkedmover to customer service an asked for the store manager. I have to say that Susana Deonauth then walked over and listened to my complaint about the horrendous customer service I had received at the self check out. I told Susana that Kalysha in no way should be interacting with customers. People need jobs an actually take pride in their work and she in no way is representing home depot in a positive way. I have never experienced an employee with such disdain and appreciation for their job and is posted at the front of the store and has no problem or fear of disciplinary action to act in hat manner. The store manager Susana Deonauth showed a true care and concern an stated she would address this employees conduct.
                            by
                              1 found this review helpful
                              helpful and extremely friendly
                              I bought many items and everyone was extremely willing to help and assist me. I am extremely pleased with the friendliness of everyone I came in contact with
                              by
                                • Recommended
                                Very Friendly Employees
                                I came in with multiple home improvement needs. Gwen and Elisha were a tremendous help!!!
                                by
                                  • Recommended
                                  Bowie store rocks
                                  Compared to other Home Depot stores in Maryland, Bowie is, by far, the best.
                                  by
                                    • Recommended
                                    Avoid, Avoid, Avoid!
                                    Looked for bookshelf pegs; and was forced to walk the entire store due to Customer Service not knowing the location. If you ask for a Mgr.; she won't come talk to you unless you disclose what you want!
                                    by
                                      Helpful service !!!
                                      Happy with the helpful service in the store !!!
                                      by
                                        • Recommended
                                        Great store.
                                        Returned non-working lights, and the store employee gave me a full lesson on Led lights and the advantages. He helped me find the perfect lights. Awesome customer service.
                                        by
                                          • Recommended
                                          Poinsettia and "moving, reading and singing Santa's are in good supply
                                          Christmas supplies are in good supply and reasonably priced. The best Santa's I have seen and I have a large collection.
                                          by
                                            • Recommended
                                            My shopping experience at Bowie Home Depot #2562
                                            I have been in many Home Depots. This was my best shopping experience ever.
                                            by
                                              • Recommended
                                              Customer Service
                                              Regina was the absolute BOMB! It took us quite a while to return all my items, but she was so patient and so helpful! Thank you so much.
                                              by
                                                Best Sales Associates Ever!
                                                Of all the Home Depot stores we have visited, this store had the best sales associates ever! Very knowledgeable, patient and made you feel at ease with make a purchase. Jennifer who works in the Window/Door Dept., is the BEST!!
                                                by
                                                  • Recommended
                                                  Home Depot Bowie, MD
                                                  I have been in this location frequently since purchasing my home and I have always met with pleasant people to help me and I have always found the products needed. That makes me very happy.
                                                  by
                                                    • Recommended
                                                    Yep not your typical HD Unless you go Rhode Island
                                                    Ren at self checkout today was helpful and friendly. The three lady’s at the pro desk were the complete opposite. I Suggest they try to help out just a little, maybe check a customer out when the lines at the registers next to you are ten deep and you all are just yacking it up with each other. Come on !
                                                    by
                                                      Great inventory!
                                                      I know from several past experiences, if I can’t find some piece of hardware or home improvement item, I will find it at Home Depot. Consequently, I’ve learned to go to HD first!
                                                      by
                                                        • Recommended
                                                        Great Customer Service
                                                        Store associate went out of his way to help me with my purchase.
                                                        by
                                                          • Recommended
                                                          Great Job from The Pro Shop
                                                          I brought a water softener system for my home and Kayla, Maya, Brenda, and the young man all assisted me in getting the right product and assisted in the paperwork so Thank you again.
                                                          by
                                                            • Recommended
                                                            Showing 1-30 of 522 reviews

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