Reviews for Bolingbrook #1939

I really enjoyed shopping at Home Depot today. Jake, Ruth, Chuck, Shahid,Joann, Mike, Jennifer and other team members contributed to my awesome experience. I will definitely be back to be delighted and finish up all my projects :) They are a wonderful team.

cashier Alexis was friendly and attentive. we did noticed that certain products did ring as expected. I brought it to his attention, He quickly investigated and corrected the over charge. he told us to have a nice day.

Employee Chris and Manager Jimmy were extremely understanding and helpful. Made my shopping experience extraordinary! Will definitely recommend shopping at this store.

Patti in appliances is exceptionally knowledgeable and helpful. I highly recommend purchasing appliances here.

I went to return the items but the cashier informed rules changed you can not return items more than 90 days transaction id 475113278-936-THD second one475117592-830-THD receipt says return declined. I did not expect this from home depot I lost 300+

We renovating our kitchen and Mouna was the best! I highly recommend her!

If you want to do business at a store where employees do everything in their power to help you and provide what you came there for, shop here. In an era that customer service has diminished in so many ways, I want to shop where it's valued.

We have purchased many appliances and other items from Bolingbrook Home Depot and have been consistently satisfied. The store is clean and well organized, and the staff is very friendly and helpful.

What a blast. People shop at Home Depot.

When you visit the BolingBrook store on North Weber Road ask for IVAN he is the best.

The staff here go over and above to help you find what you are looking for. Very polite and kind.

Excellent shopping experience. Dan in lumber was extremely helpful, can't thank him enough for his help.

I went to THD to get a new dryer to replace our broken one. I can honestly say Hash in the appliance department gave me the best retail experience I’ve ever had. Such an uplifting attitude from him and I actually left the store happy (not something that normally happens after having an appliance break). The world could use more people like Hash in it.

I am not always great with technology. I had some questions for the cashier who was knowledgeable and walked me through the process I was asking about making my life easier and happier.

Mouna Elharisse, was an angel in disguise. She assisted me with my entire purchase. I would not have been able to purchase the items without her. I appreciate her agile approach to making my shopping experience easier and convenient.

Love shopping at the Home Depot

I shop at the Bolingbrook store 1 to 2 times a week. Awesome store because of the excellent staffing. They go above and beyond their jobs. Clean and orderly

The store is generally my favorite HD if I want service. None of the other HDs in my area compare. So shout out to the store. Eric and Ed in flooring were good. There was a worker unfamiliar to flooring who tried to help view things online and rather than keep guessing he knew to call for help. The person who helped was able to pull samples of all the cap a tread colors which saved me significant time trying to find them. Prior to flooring experience, there was a manager in appliances that helped me with wallpaper. But what sticks in my mind most today is how far above and beyond Denise Hall from measure services went in helping me. So the day I planned to sign and pay for new floors for a townhouse Ed send email (great job) to say he sent the quote. I did not get the quote so I called the store. Store suggested I go to measure services and they could pull it, they supposedly tried several times to send unsuccessfully. I called measurement services and Denise answered and listened to my frustration. She contacted the store, was able to rebuild my quote off of notes and computer entries made by Ed and was able to successfully send me a quote and also identified the cap a tread was not available and the store (cap a tread guy) remembered the samples I looked at so they gave substitute suggestion. Don't know who Denise talked to but kudos to that person for allowing Denise to go above and beyond. In the end, Denise got it all right and took the time and seriousness to know how important it was to have it right. Now I can only hope the install is much smoother than the experiences that lead up to 6/15 order finally.

This store consistently has what I'm looking for in stock. The garden dept, even for late in the season for planting was well kept and had a good selection. The parking lot employees get an A+ for being helpful (without being asked ) and courteous!

For the last ten years or more I’ve got no hazzle with this The Home Depot store. Of course, there were some flaws sometimes but it’s only minor and tolerable, nobody’s perfect isn’t it? Overall it’s still a convenient place !!!

This store can provide everything we need to remodel and re-hab, or just to upkeep the house unless it is a specialized item. Nice Job!

This store has always been very friendly and helpful. There prices are pretty good considering the econmy

Louis is great! Give him a raise

The Home Depot in Bolingbrook is an absolute joy - always a positive and clean environment with cool people who are ready to help. Been coming here for all of my home improvement needs for the past two years, and I’ve not yet had a negative experience.

Visited the plumbing on 4/7/23 at 5pm and the representative in the (I am guessing) was just starting his shift, went out of his way to listen, understand my concern. He rendered suggestions. His recommendation worked. I am very impressed. My regret is, I wish I had his name, darn it

Andrew and all the sales clerks are friendly, knowledgeable and very helpful!

I just want to thanks Steve from prodesk, He beat the competitors quote with delivery, man I’m so grateful thanks you Steve, awesome!

Kevin C. is very humble and has compassion and kindness towards the customers. He goes above and beyond; he help me with my order even though it was not in the section he was working; and additionally loaded the items in my car, even though it was not his assigned area of work, too. He filled a void where other employees lacked.

My son and I were at Home Depot we were approached by an employee named Jack. Jack offered to help us find what we were looking for. He took the time to walk us across the entire store to the correct location! While walking he took the time to ask how our day was going and he was extremely polite! Such a great experience! You just do not get that type of customer service now a days!

Shahud was wonderful - very friendly and unbelievable helpful. He is a wonderful example of an excellent employee!