#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(706)258-5402
Tool & Truck Rental
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
10012 Blueridge Drive
Blue Ridge, GA 30513
map pin
map preview
Car with trunk open and appCurbside Pickup with The Home Depot AppOrder online, check in with the app, and we'll bring the items out to your vehicle.Learn More About Curbside Pickup

Customer Store Reviews

  • 4.7 out of 420 reviews
94%Of Customers
Recommend This Store
caret
Filter Reviews By:Rating, Profile, Gender, Age (420)
Star Rating
Home Improvement Profile
Gender
Age Range
Showing 1-30 of 420 reviews
Pathetic service
This is the most disorganized place I've every been in. I won't go back!
by
    Helpful Associates
    Associates help me find what I need. They help me put products on my cart. They help me scan items, and even help load my vehicle up.
    by
      • Recommended
      Incomplete delivery
      I purchased an item from this store in large part for the free delivery. The driver attempted to deliver outside of the window and also stated he couldn’t find the house. Just braindead. It seems like no one in retail/customer service really wants to do their jobs.
      by
        helpful employee
        I had an employee help me in the plumbing/toilet section of the store for a very small washer I needed. While we were walking from one aisle to another for my options, he helped someone else by telling them the exact aisle and side of the aisle for the item they needed as if he had the whole store memorized. I wish I asked for his name.
        by
          • Recommended
          Great experience
          Items purchased during my shopping were easily located and in stock. The Blue Ridge, Georgia store is convenient, clean, well-stocked, and managed exceptionally.
          by
            • Recommended
            DANGER
            There is a dangerous safety problem at this store. They have the view of car going across the front of the store with displays. I complained about the problem but it still is there. The vehicals can not see the peole leaving the store either. There have been close calls becausse of the problem. Just a matter of time till someone is hurt.
            by
              Mostly good
              Most of the time we have been able to find what we wanted and someone to help us if we couldn’t. Very glad to have this store available to us.
              by
                • Recommended
                So glad we have Home Depot
                Home Depot has all our needs. Sometimes hard to find the deals but love the special deals you have for us.
                by
                  Outstanding Customer Service
                  Jon went above and beyond in assisting me and he provided the best customer service that I have received in many years. I have other stores that are closer but I will do all my future business with the Blue Ridge Home Depot because of Jon's excellent service.
                  by
                    • Recommended
                    PVC Pipe Shrinkage
                    I bought 7 10-foot sections of 1/2 inch PVC pipe, and all sections were less than 10-feet.
                    by
                      • Recommended
                      Friendliest and most helpful of all the Home Depots I utilize.
                      I have used Home Depot for all my projects large and small for over 30 years. From building Houses to small home repairs, I have always been able to get whatever materials I needed (Struggled a bit during COVID but everyone did.) and advice was always available from an expert when I needed that as well. Of all the Home Depot stores I have used, the Blue Ridge Store is by far the best! Is it the peaceful mountain atmosphere or the number of experts (plumbers, electricians, contractors, builders, roofers...) who have retired and signed on with their expertise to the HD Team part time? I don't know. But it is ALWAYS a pleasure to shop there.
                      by
                        • Recommended
                        blue ridge home depot....
                        i love this store... it is friendly and professional...
                        by
                          • Recommended
                          Customer Service
                          The Customer service in Blue Ridge, Ga is always amazing. Thank You, Candice
                          by
                            • Recommended
                            Matt in landscaping was such a great help!!!
                            Matt in landscaping went above and beyond to find us the trees we were looking for!!!
                            by
                              • Recommended
                              This has to do with the electrical department since I'm an electrician
                              The lady named Kat is so knowledgeable and so helpful I always love to go in there and have her help me if I can't find a certain item she's always knowledgeable knows where it's at knows how to find it and I always leave happy that I've had her to help me
                              by
                                • Recommended
                                Employee wants to get angry and political while i am asking for help!
                                I do not want to hear employees political views while I am asking for help! So sickening to deal with an angry employee! Terrible customer service in plumbing dept
                                by
                                  Great Home Depot Store
                                  The store has sufficient employees that want to help you find items and are willing to discuss specific details and/or recommend what to use. Friendly people at checkout and knowledgeable people throughout the store.
                                  by
                                    • Recommended
                                    A great experience - from start to finish!
                                    I rented some tools from this location and Rebecca and Rodney, over in the tool rental department, were both wonderful! They were very friendly and did not rush me at all and were very patient in answering all my questions. Finally, Dustin, in the checkout area was also great. He took the time to show me how to use the tie down straps to secure my load and was also very patient. Overall, everyone at the store was helpful and happy!
                                    by
                                      • Recommended
                                      Power tools
                                      The little lady and the power tool section is awesome. I missed her name on her name tag but I’m going to thank her the next time I’m in there. She went extremely out of her way to make sure that I had everything that I needed. I always seem to keep missing out on the deals. She scanned the product check with shipping gave me advice, I wanted to come in to get what I needed. I was looking for a miter saw and I kept missing the deals. She checked on shipments and everything for me. She was just absolutely awesome. If anyone sees us please thank her for me. She’s extremely nice person. She’s helped me every time I’ve been in there and she’s just awesome .
                                      by
                                        • Recommended
                                        Great store
                                        Great store! Well stocked and friendly service!
                                        by
                                          • Recommended
                                          My beautiful new custom kitchen
                                          So very happy with the help of design by Ellen Gibson in kitchen design.
                                          by
                                            • Recommended
                                            Inferior tools
                                            I drove from Murphy NC to Blue Ridge since there website showed 2 in stock. I had to return a faulty one I got a few weeks ago. It’s now $15 more that I have to pay and they were None on shelf. I spoke to a Associate he said they have been missing for awhile and there inventory is off. But No one wants to be the one to mark them missing/gone to avoid getting in trouble. Really. Customer service associate was very rude and about called me a liar until I gave her my Number. All I want is if one Associates/Manger says something it should stand and be that way every time. Just a mess. Very disappointed. Maybe Blairsville or Ellijay is better. It’s gotta be!
                                            by
                                              Always a pleasant experience!
                                              I am always impressed by how helpful and friendly all of the employees are at the Blue Ridge Home Depot. Thank you, so much! And please keep it up!
                                              by
                                                • Recommended
                                                No help is no laughing matter
                                                I bought a number of rather heavy cinder blocks. The cashier who checked me out called for help, but none ever came. After waiting 10 minutes, my son and I loaded the blocks. As we were finishing, the cashier who checked me out yelled out the door to ask if help ever came. When I said no, she laughed. I said it wasn't funny and she kept laughing.
                                                by
                                                  Friendly staff
                                                  Thanks to the employees who helped me thru out the store. Thanks to the cashier Teresa who made checking out a great experience. Wished that I had caught their names. Thanks again for your services.
                                                  by
                                                    • Recommended
                                                    Veterans Discount
                                                    As written on the survey, not accepting the Veterans Identification card for the Home Depot discount is disrespectful to the Veteran and to do so on the Memorial Day holiday weekend is a direct slap in the face of the Veteran! Maybe Home Depot does not want Veteran business? Clarification of this problem should be top of the list!
                                                    by
                                                      Great sales guy Herbie
                                                      by
                                                        • Recommended
                                                        HDreview
                                                        Went to get lawn products and found everything I needed and I was pleasantly surprised by the prices. I was very satisfied with my visit.
                                                        by
                                                          • Recommended
                                                          Shopping for doors !
                                                          Down to earth the best customer service we have had in a long time . Associates took the time to ask us what we needed and what our dreams were on to get it accomplished! Such a great experience!
                                                          by
                                                            • Recommended
                                                            Friendly and helpful staff
                                                            I’m always happy to go into this store. Staff are all very friendly, smile and ask if I need help. Shelves are well stocked and store is clean. Thank everyone for their efforts.
                                                            by
                                                              Showing 1-30 of 420 reviews

                                                              Nearby Stores

                                                              17 Hwy 515

                                                              Blairsville, GA 30512

                                                              20.96 mi

                                                              Tool & Truck Rental

                                                              (706)781-0408

                                                              Pro Service Desk

                                                              (706)781-0410

                                                              Mon-Sat: 6:00am - 10:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              205 Bill Wigington Pkwy

                                                              Jasper, GA 30143

                                                              29.20 mi

                                                              Tool & Truck Rental

                                                              (706)301-1108

                                                              Pro Service Desk

                                                              (706)301-1112

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm

                                                              140 Maxwell Lane

                                                              Dahlonega, GA 30533

                                                              34.42 mi

                                                              Pro Service Desk

                                                              (706)867-3402

                                                              Mon-Sat: 6:00am - 9:00pm

                                                              Sun: 8:00am - 8:00pm