#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(512)263-6404
Tool & Truck Rental(512)263-6410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 6:00pm
Curbside: 09:00am - 6:00pm
Location
3600 Ranch Road 620 S
Bee Cave, TX 78738
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Customer Store Reviews

  • 4.7 out of 303 reviews
93%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (303)
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Showing 1-30 of 303 reviews
Great experience in appliances!
Nic and Vernon were exceptional in helping us find a replacement for our old microwave. They spent a lot of time searching for the perfect replacement and they saved us $$$$. We had an enjoyable experience and left with smiles on our faces.
by
    • Recommended
    Phenomenal Customer Engagement - Appliances
    If you need an appliance, go see Barbara. She is excellent and knowledgeable.
    by
      Great Store!
      Everyone is friendly & helpful.
      by
        • Recommended
        See Randall in Customer Service
        I had trouble with customer service and she fixed it! Great employee
        by
          • Recommended
          Always quick service, tidy and competitive pricing
          We usually need to hit home depot once or twice a day, great location and friendly customer service at pro desk!
          by
            • Recommended
            Unprofessional cashier
            At pro desk the cashier bella was Extremely rude and Disrespectful
            by
              GREAT BIG BOX STORE
              This store is close to us and seems to be well stocked. Lots of helpful employees for the most part.
              by
                • Recommended
                WIDE VARIETY IN GARDEN CENTER
                HEALTHY, FAIRLY PRICED OUTDOOR AND GARDEN SUPPLIES, ALWAYS SUFFICIENT INVENTORY IN STOCK
                by
                  • Recommended
                  Great store!
                  We shop exclusively at HD, as everything is better than the blue store. Great staff, clean store, amazing prices.
                  by
                    • Recommended
                    Great Products
                    So far so good. Bought all my appliances at the BeeCave store and have been very happy with everything.
                    by
                      • Recommended
                      Bee caves location
                      I was in need of a refrigerator for a rental unit I own and within minutes of arriving in that dept - a staff member came up asking if I needed help ! He was knowledgeable and helpful and couldn’t have been better .check out lady was terrific too Refrigerator problem .. Solved !!
                      by
                        • Recommended
                        Great service
                        The best store in Austin
                        by
                          • Recommended
                          Maggie was super helpful!
                          I bought a ring security camera and Maggie helped me make a good choice and helped me save money on it by getting a credit card.
                          by
                            • Recommended
                            Bee Cave Appliance Dept is GREAT thanks to Vernon
                            Big thanks to Vernon for going above and beyond - and out of his way - to help make sure we had a great experience in purchasing our new wall oven combo. Vernon is knowledgeable, friendly, personable - and one of the true hearts of Home Depot!
                            by
                              • Recommended
                              My favorite Home Depot location.
                              My favorite Home Depot location. This store has friendly people who are knowledgeable and helpful. The store is well organized and clean.
                              by
                                • Recommended
                                Wonderful customer service!
                                My mother-in-law and I came for a shovel and to look at electric mowers. We found both that we were happy with and when got the self-checkout line, the associate there was able to help and informed us of savings that we were not aware of. We ended up saving $100! So glad she approached us before I paid full-price without knowing better.
                                by
                                  • Recommended
                                  Wonderful Customer Service
                                  Judith and the customer service team were so helpful and kind. We really appreciate them.
                                  by
                                    • Recommended
                                    Great place
                                    Nice people, nice in stock selection of items.
                                    by
                                      • Recommended
                                      Impatient Check-Out Clerk
                                      As I was paying (with credit card), without asking me, the cashier bypassed and/or cleared the option for me to receive an email copy of my receipt. This happens frequently at Home Depot, and it drives me up a wall!
                                      by
                                        Great customer service
                                        I came here specifically for a desalt table saw they had in stock. I drove from Marble Falls and everyone here was amazing helping me to locate this saw . They went above and beyond to help me and they did locate it and I was able to purchase . I am very happy and I help right away to help me load . It was a great experience. Thank you Will and Joleen .
                                        by
                                          • Recommended
                                          Helpful employees, easy access.
                                          The store is located with easy access and stands alone with its own parking. Helpful employees..just ask.
                                          by
                                            • Recommended
                                            1 found this review helpful
                                            Disrespect the Military
                                            Got into a hassle trying to use our military ID card for a discount. We were told new rules say you now have to fill out an app before you can receive the discount. Of course once you fill that out you will probably get lots of advertisements.
                                            by
                                              1 found this review helpful
                                              Great service!
                                              They have a beautiful Garden Center, spring time is my favorite!
                                              by
                                                • Recommended
                                                1 found this review helpful
                                                The best Home Depot I have been to
                                                Team here is helpful and knowledgable. Its very clean all the time, has a huge selection, and employees seem happy.
                                                by
                                                  • Recommended
                                                  1 found this review helpful
                                                  Judith is the best!
                                                  Hey Judith, thank you for brightening my day with a cheerful greeting and a get r done attitude.
                                                  by
                                                    1 found this review helpful
                                                    Outstanding customer service
                                                    Every time I visit this location I receive outstanding customer service. Thank you!
                                                    by
                                                      • Recommended
                                                      Great Deal for French Door Refrigerator
                                                      Purchased a Samsung French Door Refrigerator, HD offered a great deal - best price I found. It was delivered on the date and within the timeframe promised. The delivery team was by far the best. This was one of the most pleasant experiences from purchase to delivery!
                                                      by
                                                        • Recommended
                                                        Thank you, thank you Paula!
                                                        Not being able to find the Ryobi tools I needed, I was about to leave. But Paula saved the day, searched the tools, got them priced correctly and the divided the order so the one tool not in inventory could be sent separately. The process took half an hour, but HD made a sale, I got the needed tools, and my long round trip from Johnson City to Bee Cave was fruitful. It would have been wasted but for Paula!
                                                        by
                                                          • Recommended
                                                          Great employee, Blake, in plumbing.
                                                          Blake is a super nice guy and really knows his products and was extremely helpful! He's in the Plumbing department. He made my plumbing shopping so simple! Finding plumbing parts is mind boggling to me! He found all dozen pieces of plumbing quickly and kept his sense of humor. Thanks Blake!
                                                          by
                                                            • Recommended
                                                            Lonely shopping experience
                                                            Not the company you once were that’s for sure. There were associates, but NOT ONE asked me if I needed anything. NOT ONE even said hello. Do better. I worked for this company for almost 25 years and 7 different states. Very disappointed. Might as well just do what you do at self checkout, no assistance. Save on payroll that’s for sure.
                                                            by
                                                              Showing 1-30 of 303 reviews

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