#1 Home Improvement Retailer

Store Details

Contact Us
Pro Service Desk(904)220-1404
Tool & Truck Rental(904)220-1410
Store Hours
Mon-Sat: 6:00am - 10:00pm
Sun: 8:00am - 8:00pm
Curbside: 09:00am - 6:00pm
Location
12721 Atlantic Blvd
Jacksonville, FL 32225
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Customer Store Reviews

  • 4.8 out of 815 reviews
95%Of Customers
Recommend This Store
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Filter Reviews By:Rating, Profile, Gender, Age (815)
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Showing 1-30 of 815 reviews
Teamwork
I recently purchased a large palm tree and the team that took care of the task was fantastic, they showed respect and didn't get frustrated by the task and we got the tree loaded in my trailer safely
by
    Garden Shopping for Landscape Blocks
    About two weeks ago my wife wanted to upgrade our front yard landscaping. We went to the Atlantic - Girin Road, Jacksonville, Florida 32225. We wanted to purchase some landscaping blocks, the first trip we purchased about 60, and placed them. We did not have enough so we went back again and purchased 30 more, still had to go back and get 9 more. The staff was more than helpful in loading the materials in our truck for my wife and I as I have a Broken left leg and ankle. So after placing the blocks our yard now looks complete. The most helpful person was the Cashier, Kimberly as she was new to Home Depot and very pleasant to work with as she welcomed us into the store and thanked us for my Military Service and by our last names as we finished with our purchase. She alone made us feel very welcome in the store and for shopping at Home Depot as if we were the only customers in the store.
    by
      • Recommended
      My Store of Choice
      I bought these Ryobi Tools just this past week. These are great tools at a decent price.
      by
        • Recommended
        The visit that made Home Depot my new Go-To store!!!
        I am usually intimidated by the knowledge of the employees, Home Depot has a reputation as the contractor’s store. This particular morning I was under a time crunch. A long awaited Tile setter was at my home and I didn't have the crucial materials I was expected to have. I walked into the store and froze like a deer in headlights. Associate Cam saw my frustration and stepped in to help. He helped me interpret the measurments, cost and walked me through getting the trim and wood cut in the store. I was in and out within about 15 minutes. I couldn’t have predicted and better experience. Truly grateful, love my community Home Depot store!
        by
          • Recommended
          Exit the store issues
          If your Military don't get your hopes up for a discount.
          by
            Home Depot BEST experience with our flooring project!
            Today we ordered LV flooring for our entire house--Loel, in the flooring department, was so patient, kind and extremely helpful with all of our questions over the past several weeks and assisted us in completing the purchase and delivery.
            by
              • Recommended
              Bad customer service
              Chris and KK were less than helpful and quite rude
              by
                Always has stock on hand
                Super professional and knowledgeable employees, always there to help out and find the products I am looking for. Whether or not it's their department. Cashiers are always professional and nice
                by
                  • Recommended
                  Wonderful staff and team.
                  Doug, the manager is the reason we love this store! Keep up the good work Mr Doug!
                  by
                    • Recommended
                    Getting pleasant help in a timely manner.
                    It takes employees a long time to getting around to helping you. Sometimes they can't be located. But most of them are pleasant towards you. So yes shop there.
                    by
                      • Recommended
                      I have always loved this store
                      Russ and Sandra were fantastic. They helped me when asked and made my visit short and sweet. Russ walked items to the register for me and Sanda went over the return policy which I was not aware of. Thank you for a great experience
                      by
                        • Recommended
                        Terrell and Ed the magnificent millwork, men.
                        These two gentlemen bent over backwards to help me with my front door Purchase. The customer service that I received was outstanding. Somehow they were able to get things accomplished that I didn’t think were possible and yet they did. Terrell called me several times just to keep me posted on the progress, what a comfort. Thank you thank you thank you. I wish there were more employees like you. You now have me spoiled. And extremely happy
                        by
                          • Recommended
                          Great assistance!
                          I have never been so satisfied with an appliance specialist as I was with Donna Hartzell, when I had to replace my 18 year old fridge. She is amazing.
                          by
                            • Recommended
                            No one is perfect
                            I had problems finding correct parts for my gas dryer. Three employees could not help. But persistence on my part, and Chad going the extra mile saved the day! Nympha and the other check out employees were a pleasure to deal with. Thank you
                            by
                              • Recommended
                              Major Appliances
                              The sales staff were friendly and knowledgeable. Good Selection.
                              by
                                • Recommended
                                Not happy
                                Went to Home Depot off Atlantic in Jax,only to find the garden center was closed at 9:45 am.so I had to drag a cart of mulch and garden tools thru the store only to find no cashiers
                                by
                                  Great!
                                  Great customer service by Ronnie!
                                  by
                                    • Recommended
                                    Very helpful associates.
                                    The assistant manager and manager helped me with a garage floor coating issue.
                                    by
                                      • Recommended
                                      Friendly checkout
                                      Awesome lady named Lina at the self checkout. She is friendly, helpful and knowledgeable. Does her job very well and nothing gets past this lady, as she doesn’t hesitate to provides friendly customer service to everyone.
                                      by
                                        • Recommended
                                        great
                                        Ronnie's customer service and patience were great!
                                        by
                                          • Recommended
                                          Need an appliance?
                                          Our Home Depot has all the new products, and Donna is the representative you want to steer you right! Trust me...looking for a 'fridge is confusing! Donna helped us choose a great appliance and the right protection plan. She knows her stuff!
                                          by
                                            • Recommended
                                            Our Favorite Home Depot
                                            Our favorite store to shop at- Employees are fantastic, always so helpful and usually have everything we need in stock!
                                            by
                                              • Recommended
                                              Wonderful
                                              I had the pleasure of interacting with Kevin in Deliveries at Home Depot recently, and I must say the level of customer service I received was outstanding. Kevin was not only extremely knowledgeable but also went above and beyond to ensure my needs were met. His patience, professionalism, and willingness to assist made my experience truly memorable. Thank you, Kevin, for setting such a high standard for customer service!
                                              by
                                                • Recommended
                                                Home Depot
                                                Love this store feels like family now that I don’t have any
                                                by
                                                  • Recommended
                                                  Lina M.
                                                  Lina was so friendly and welcoming. Always eager to help customers. Positively a great experience!
                                                  by
                                                    • Recommended
                                                    Friendly store
                                                    Purchase a tons of mulches this year. So many choices of products, prices and quality
                                                    by
                                                      • Recommended
                                                      Ronnie Saves The Day!
                                                      We had a terrible experience at a competitor’s store and called to see if there was any firewood available. Not only did Ronnie check to make sure it was in stock, but he had the overstock pulled down for us to make sure we got what we needed. It was ready before we got there and he saved our camping trip. Kudos to Ronnie. He’s a great asset to the team
                                                      by
                                                        • Recommended
                                                        Donna Hartzell in appliances is great!
                                                        If you need help picking out appliances, Donna Hartzell is who you need. She’s knowledgeable and will do her best to help you get the right appliance for your needs.
                                                        by
                                                          • Recommended
                                                          Appliance purchase made easier
                                                          Great experience buying appliances which is an expensive painful procedure like going to the dentist. Betty made it quite enjoyable actually
                                                          by
                                                            • Recommended
                                                            Horrible Customer Service and Practices
                                                            Products are good. People are crap.
                                                            by
                                                              Showing 1-30 of 815 reviews

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