Reviews for Antelope #6669

I was dreading going to Home Depot on a Sunday, but I was pleasantly surprised. They had a great indoor plant sale, the place was clean, & hardly any lines. My cashier, Trevor, was also friendly and fun.

I always look forward to going to this Home Depot because the staff is nice and friendly, especially Nicey! I love coming in and seeing her smiling face :)

antelope store is horrible

This home depot on antelope road most of employees seem like they're suspicious of everyone, assuming customers are trying to steal or scam the store somehow. They wouldn't let me exchange a $10 tape measure that broke, but seem to be ok with people walking out with hundreds of $ worth of merchandise.

Ordered 110 boxes of laminate flooring on-line. Delivery company showed up with 78 boxes. When questioned, they even said they though they only delivered 56 boxes. Talked to Home Deport cust Service / dispute dept. After 72 hours they said "all flooring WAS delivered." And we should file a dispute with credit card used. We fill definitely be doing that. Fraud.

I always have a good experience at this store. Friendly helpful staff. This store must have a very good management. I look forward to visiting .

I have lived in this area for 46 years, Senior citizen and wife of a disabled veteran. Have spent thousands at Antelope location as they are a mile away. In the past 6 months male employees seem to hide from customers, where females are helpful, walk you to the product and make me feel my business is appreciated. There is one exception and he is Justin in the paint department. Always greets you with a smile, happy to help and just an all around nice person. Because of lack of service from other male employees I either seek out a female or Justin. Justin will even help you in other departments then paint. If he is busy he will direct you to the product by aisle number and shelf location. Thank You Justin. You are why I still shop at Home Depot, I always need help and you are there for me.

I go to Home Depot with my Mom and at the register says I’ll get that stuff for you. Well the project took a different turn and I had some stuff I didn’t need. I get the receipt and go back to the store. My mom paid with her debit card. I wait for 15-20 minutes in line and when I get up there I’m told I can’t return the items without the debit card and matching ID present. So I said no biggie, you can return it to the original debit card or I can give you another one. Edith tells me no, she won’t do it. I know for a fact that I’ve returned something and had it go back on the original payment method. But ok, it’s a debit transaction, they got their money that night so give me the cash. Nope. Store credit? Nope. My only option was to drag my mom back to the store or keep the stuff I got a couple days ago that I don’t need. I asked for a manager and she said she’s the top manager and has worked here for years. But she didn’t know how to use the register? I sternly told her I’m not dragging around a 4x4x8 anymore so she has to take it back now. She said no but then a coworker became involved and agree to do that. Edith had to let them complete the transaction. So now I have a store credit that only I can use for an item bought with a debit card a few days ago. I have a hunch that’s illegal. She’s definitely barked up the wrong tree. I love writing letters and this won’t be dropped until it’s resolved the way I think it should be. Had a previous bad experience at another local store over a price adjustment. A pack of batteries was $5 less than the night before when I bought them. You would have sworn I was asking the lady for it out of her pocket. I don’t do a lot of returns and I’m always nice. I’ve owned and managed retail stores so I’m very familiar with both sides of the counter.

Today the store was loaded with Black Friday sales and It was Veterans day. As a veteran I appreciate that they accepted my driver license indication that I am a Viet Nam veteran. Initially the line was very long but an employee came to the line and used a wand which moved the line very quickly

We all know standing in line at the customer service desk is no fun. Returning items and the guy in front of you is à repeat offender of not having a recpt. Saying and doing anything he could to have the cashier take the bait. She remains calm, continues to process his store credit while the other associate is on the phone with a customer asking her to check other stores for the item she needs, even as the associate just told her Home Depot does not even sell the item she was looking for. Standing there amused, and wanting to tell the guy in front just shut up , I think, 2 days after Halloween and it's the holiday shopping season already! Home Depot festooned in trees and lights and everything merry! Thanks for being ready ,I'm sure not!

You will find wonderful employees to help you with your needs at the Antelope Home Depot Store

Went and purchased some stain on Sunday. Wasn’t greeted by anyone. After using self check since I didn’t see an open register with a human I proceeded to leave through the same door I came in. As I approached the door the same employee who didn’t greet me than asked if I had a receipt. I replied yes and if she would like to see it she can check the cameras. She than proceeded to follow me to the door and watch what vehicle I got into making me extremely uncomfortable.

Entering the store was happily surprised at being greeted by a team member. The cleanliness of the store was exceptionally good. The item we were looking for was easily located by a team member providing the correct location in the store. Renee at the self-checkout had the best attitude and friendliness for customer service. Even though I prefer to have someone assist at checkout, she was there to give guidance if I would have needed it. Overall a really good experience shopping there.

Always fun shopping at The Home Depot for your home improvement needs.

Great customer service, clean and convenient checkout process.

I'd had recent surgery, so I asked an associate (Daniel) to help me load fencing lumber into my truck. Daniel didn't hesitate one bit and took great care to protect the finish on my new pickup bed.

If you need assistance "Devin" is the employee to see. He was of great assistance all around. This review is specific to the employee and service from him, not the Antelope, CA store itself.

Ray in the paint department informed me that one gallon of off-white paint would take fifteen minutes. When I returned to the counter after that time, he was completing two other paint orders and continued conversation with one of them without acknowledging me at all. He informed his coworker that he was going and break and left him to complete my order. It took his coworker 5 minutes to complete the gallon. Ray did not acknowledge me or the situation and instead handed the task off to somebody else. Poor customer service.

I received GOOD help tonight here at home depot.

One of the best place to get everything for Home décor and Home improvement.

Johnny was a delight, super knowledgeable and helped me tremendously. We will look forward to saying hello to him whenever we return and will be loyal customers because of the positive experience! Thank you!

The employees here are SO kind!

I was in a bad mood over a project I needed to do and it took a cashier by the name of Donnie to make me laugh and smile and forget about the mood I was in. It was the most positive experience I have had in a long time!!

This HD is close to my house and usually has the items I am looking for. The associates are not always easy to locate but they are helpful and friendly

Most likely I love shopping in Home Depot, but couple of associates sometimes are a little rude, hope it will be considered, to be more specific there is one lady in blinds dep who is not friendly, and one guy in tools dep

Keith literally saved my project that cost me over 8,000 dollars. Without his knowledge I would’ve waisted a lot of time and money. That guy Keith is extremely knowledgeable and helpful. He could have easily shrugged me off and said he wasn’t really sure and I would’ve walked away but instead he HAPPILY walked me clear to the other side of the store told me all about what I needed for what I was looking to do. ON TOP OF THAT he then gave me a couple of tips to make the project that much better. I’m really glad Kieth knows about retaining walls and fencing cause he literally saved my project. Thank you Kieth.

Friendly and Knowledgeable staff!

Went into the store looking for an impact drill gun and wasn’t sure which one to go with I asked the one of the associates named Eddie D. And he helped me weight out my options ended up getting the Milwaukee fuel 12v impact. Super happy with my choice cause it’s compact but it pacts a punch. If you’re looking for some help here he’s your guy, great dude.

JUST TRY TO GET HELP HERE!